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Online Premium Account with Citibank


Good-Carbuyer
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Anyone with similar encounters to share:

1) Account Summary and Transaction History does not tally (less in the summary)?

2) Amount Invested and Amount Available does not tally (can see can not access for investment fixing)?

3) Current Accouint (PA) does not tally with Account Summary (some money not found)?

4) Some local currency went into Time Deposit instead of Step-up Account, when PA exercised/lapsed?

Software/hardware not quite compatible (happened only from October 2010)?

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call the bank to check?

They only apologised for their platform performance on the first encounter.

This is the second encounter

I wonder if their platform performance threshold breached by me (which is too embarassing for them to disclose)

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(edited)

what you talking?

 

can you please try to articulate yourself better?

Do not worry, even the bank staff had difficulty understanding these (they apologised once they understand)

Just want to share with you all how some platforms can perform for the bank products (I mean you got to do your book-keeping/auditing diligently, not rely on the bank statements, or your money will part company with you)

Edited by Good-Carbuyer
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