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63 replies to this topic | 53 praises

#1

Posted 19 September 2012 - 08:23 AM

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CNA report : Changi Airport named world's best by Business Traveller readers
Posted: 18 September 2012 1229 hrs

SINGAPORE: Changi Airport has been named the world's best by readers of a leading travel publication.

It is the airport's 25th consecutive win.

Launched in 1984, the Business Traveller awards are an annual celebration of travel companies that have made a difference to the lives of travellers from the United Kingdom and Europe.

The results are determined by votes from readers and audited by an independent company.

Other winners this year include Singapore Airlines and The Fullerton Bay Hotel Singapore.

Mr Julian Gregory, managing director of Panacea Publishing, which publishes the Business Traveller, said continued investment, innovation and consistency of service have created an environment with a sense of calm efficiency.

He described Changi Airport as a "place where our readers can work or relax without the stresses and distractions that impact travellers so much today".

The award was accepted by Mr Lee Seow Hiang, chief executive officer of Changi Airport Group, at a ceremony in London on Monday.

"What we did was to focus on the passengers we served and through the years, invested to develop an offering that resonates with the needs of our passengers and visitors. To stay ahead, we introduced practical and innovative facilities, and infused the Changi Service DNA - personalised, stress-free and positively surprising - in the overall airport experience. This philosophy of providing a first-class Changi Experience will continue to be the backbone of our success," said Mr Lee.

The facilities at the airport, which opened in 1981, included themed gardens, movie theatres, rooftop swimming pool, gym and spa and hundreds of shopping and dining options.

The world's most-awarded airport, Changi has received 18 accolades since the beginning of the year.

This brings to 410 the total number of awards it has won in its history.

- CNA/cc



Fully agree, after the major renovations in the past 3 years, the results and feeling when landed in Changi Airport after passing through the Immigration was smile.gif

But the stupid AETOS or CISCO officers on duty at the exit after claiming baggages should be rifle.gif

Our baggages had been cleared through the highly sophisticated X-ray machines installed at the baggage handling centre and they still pick at random to screen through their X-ray machine placed near the exit. Have to unload all the bags again and wasting of time waiting to be screened again. At times, the queue is very long and slow process. mad.gif

"Genius is One Per Cent INSPIRATION, Ninety-nine Per Cent PERSPIRATION"


#2

Posted 19 September 2012 - 08:35 AM

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But the stupid AETOS or CISCO officers on duty at the exit after claiming baggages should be rifle.gif

Our baggages had been cleared through the highly sophisticated X-ray machines installed at the baggage handling centre and they still pick at random to screen through their X-ray machine placed near the exit. Have to unload all the bags again and wasting of time waiting to be screened again. At times, the queue is very long and slow process. mad.gif

Agreed, i also do not understand why is there a need to screen through our baggage again at the exit by those officers? confused.gif But usually i think these officers are looking for prohibited items inside the baggage like pirated vcd etc and look for cigarette on the traveller pocket.

Edited by 13177, 19 September 2012 - 08:36 AM.

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#3

Posted 19 September 2012 - 09:04 AM

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The sophisticated X-ray machine also manned by another aetos ma whom is human n prone to error so its just a double precaution. Passport clearance already consider one Of fastest ard so no complain for me

Edited by Tayspiderx, 19 September 2012 - 09:06 AM.


#4

Posted 19 September 2012 - 09:05 AM

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definitely security reasons.
perhaps there is a loophole and the special need for the double checking.
sometimes this actions are based on tip offs.

It is an inconvenience but if you consider the larger picture you might support this procedure.

so and so - capitaine lentement


#5

Posted 19 September 2012 - 09:09 AM

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Best but the one we spend the least time in.
I think, therefore I am.
I think so, therefore I erm...

#6

Posted 19 September 2012 - 09:14 AM

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Best but the one we spend the least time in.


some friends I know purposely bring their kids to T3 because of the space ley.
can run around till drop. laugh.gif

so and so - capitaine lentement


#7

Posted 19 September 2012 - 09:16 AM

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Take a ride on The Slide, the world's tallest slide in an airport. Standing at a height of 12 metres high or four storeys tall, shriek your way down the slide while reaching top speeds of up to 6 metres per second!

To thank you for your support, with effect from 4 October 2010, for every $10 spent at Changi Airport in a single receipt, members of the public can redeem one ride at the 12 metre slide* located at Terminal 3, Arrival Hall (Level 1), Public Area.

To get a preview of the speed, whiz down the one-and-a-half storey tall slide* at Basement 2! No minimum spend is required for this.

Both slides are open daily from 12.00pm to 10.30pm.

Anyone tried the slide yet? It's been two years n I yet even seen it... Lol

#8

Posted 19 September 2012 - 09:17 AM

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definitely security reasons.
perhaps there is a loophole and the special need for the double checking.
sometimes this actions are based on tip offs.

It is an inconvenience but if you consider the larger picture you might support this procedure.

But they only do random checks, so still no use. And i notice that they like to conduct checks usually on males rather than females. rolleyes.gif
Clothe yourselves with compassion, kindness, humility, gentleness and patience.
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Nobody knows what's gonna happen next.

#9

Posted 19 September 2012 - 09:20 AM

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But it still don't have free WIFI. The only WIFI signal there is wireless which need to have a account with local telco before you can use.
Although this does not affect me but for tourist it is inconvinient.


#10

Posted 19 September 2012 - 09:20 AM

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The second check is by ICA not aetos or cisco. Reason for this check is because some countries have lax rules on weapon. So weapon can be purchased anywhere and bring into Singapore. I'm not saying other countries security have lapse, but to safeguard our country interest, our people's live, we need to tighten up our security control measures. Those who think waste of time, wait till one day your family got injured by these people who brings in prohibited item, don't complain our checkpoints are not doing their due diligence if they lax the rules due to your complaint.

#11

Posted 19 September 2012 - 09:21 AM

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But they only do random checks, so still no use. And i notice that they like to conduct checks usually on males rather than females. rolleyes.gif


Their check is selective and depending on arriving flight city. So far I have not been stop by them even though I travel about 6-8 times a year.

#12

Posted 19 September 2012 - 10:10 AM

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double random itself tells us that the level is not extreme (yet), albeit high nonetheless.
not sure if we were to compare to US, are we as extreme?

so and so - capitaine lentement


#13

Posted 19 September 2012 - 10:26 AM

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For flight originating from Indonesia (especially Jakarta).. your first set of xray is immediately AFTER you disembark at the gate.. and applies to all flights (incl. SQ).. dry.gif

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#14

Posted 19 September 2012 - 10:32 AM

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tight security you also want to complaint dry.gif
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#15

Posted 19 September 2012 - 10:32 AM

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Their check is selective and depending on arriving flight city. So far I have not been stop by them even though I travel about 6-8 times a year.

This i have to agree, they conduct checks depends on the arriving flight city. Seems like they like to conduct check usually flight from popular city like taiwan, HK and BKK. rolleyes.gif
Clothe yourselves with compassion, kindness, humility, gentleness and patience.
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#16

Posted 19 September 2012 - 11:20 AM

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tight security you also want to complaint dry.gif

Not complaining but why triple checks ?

Before we board the plane in the other country, we are screened from head to bottom by their security after immigration. Then at the holding area to board, we are screened again by the airline company security staff. Back to S'pore, why screen again for locals at the entrance..... ohmy.gif

For others, I agrees as they could be friends of their own countries security guards and let in without checking, then it make sense to screen them at our side. sleep.gif

Edited by Picnic06, 19 September 2012 - 11:21 AM.

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#17

Posted 19 September 2012 - 11:23 AM

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Their check is selective and depending on arriving flight city. So far I have not been stop by them even though I travel about 6-8 times a year.

you very lucky, for me 50% chances will kana..... sleep.gif

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#18

Posted 19 September 2012 - 11:27 AM

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The second check is by ICA not aetos or cisco. Reason for this check is because some countries have lax rules on weapon. So weapon can be purchased anywhere and bring into Singapore. I'm not saying other countries security have lapse, but to safeguard our country interest, our people's live, we need to tighten up our security control measures. Those who think waste of time, wait till one day your family got injured by these people who brings in prohibited item, don't complain our checkpoints are not doing their due diligence if they lax the rules due to your complaint.


Sorry, ICA don't do checks for baggages, only passport. Its those Aetos or CertisCISCO officers mending those entrances. Last time used to be Police officers but outsource to Aetos or CertisCISCO.

SATS police officers only check certain areas in the airport and those counters for SIA. sleep.gif

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#19

Posted 19 September 2012 - 11:29 AM

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some friends I know purposely bring their kids to T3 because of the space ley.
can run around till drop. laugh.gif

Its the time of the year again where every corners of T1, T2 and T3 are occupied by students taking their 'O' or 'A' levels ... sad.gif sad.gif

Edited by Picnic06, 19 September 2012 - 11:29 AM.

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#20

Posted 19 September 2012 - 11:37 AM

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Sorry, ICA don't do checks for baggages, only passport. Its those Aetos or CertisCISCO officers mending those entrances. Last time used to be Police officers but outsource to Aetos or CertisCISCO.

SATS police officers only check certain areas in the airport and those counters for SIA. sleep.gif

Bro, don't talk too early. These counter are manned by aetos and Cisco but in charged is ICA. Any detection, depends on what is it, is refer accordingly. If contraband cigarettes, send to custom. If prohibited items like gun and parang, send to police. Police no longer take charge of our checkpoint checks except for enforcing prohibited items. ICA is running the show for all our inbound and outbound checks.


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