Jman888 Moderator November 18, 2014 Share November 18, 2014 SIA’s In-Flight Internet Jacks Up S$1,520 Bill For Some Emails And A PowerPoint Doc By Liang Hwei | Vulcan Post – Mon, Nov 17, 2014 10:30 AM SGT Singapore Airlines (SIA) is a very popular airline, and according to its website, one of the most awarded. But with the recent news that a passenger was charged about S$1,520 for using the Internet during his flight from London to Singapore on Nov 12, it seems that there are some changes that SIA needs to make. According to Jeremy Gutsche, a Canadian entrepreneur and CEO of Trendhunter.com, he racked up the impossibly high internet costs not by watching several high definition videos or downloading terabytes of files, but simply by the wonders of incredibly slow internet. He describes his experience of the flight on TrendHunter.Com. At one point, I spent about an hour uploading one 4mb powerpoint doc. That doc probably cost me $100 to upload, so I hope my team liked it. I actually even emailed them a warning that my upload was taking a while. That email probably cost me $10. And yes, the pricing per mb was disclosed on sign-up, but I bought the $30 package, slept through most the flight, and really didn’t think I’d end up a thousand bucks past the limit.” “So what does it take to rack up $1200 of internet use? In my case, just 155 page views, mostly to my email. I know this because for the first time I counted up my page views to see where all the dollars went. I wish I could blame an addiction to NetFlix or some intellectual documentary that made me $1200 smarter. However, the Singapore Airlines internet was painfully slow, so videos would be impossible and that means I didn’t get any smarter… except about how to charge a lot of money for stuff. I did learn that. Image Credit: TrendHunter.com When approached on the matter, an SIA spokesperson said to TODAY paper: “Mr Gutsche has contacted us with his feedback and we are following up directly with him on the matter.” SIA has also replied to Gutsche’s tweet about the matter with a similar, noncommittal message. No news yet on whether SIA will be refunding Gustche on his bill. t this day and age, a 30MB package, like the one that Gutsche signed up for, seems almost archaic. There are airlines now that do charge internet use based on a per-device basis, or have much affordable packages available. Lucky from OneMileAtATime has pointed out that the cost of internet on an SIA flight costs much more than an Emirates flight, which charges $20 for 100MB of data. The blogpost also compared it to Lufthansa’s FlyNet, which offers a 24 hour pass with unlimited data for €17 (US$21). And if Singapore Airlines is suffering from incredibly slow internet, then perhaps it is time for an upgrade. They have, after all, just spent US$313 million on revamping their First Class seats. But until then, if you’re on an SIA flight, it’s best not to work at all. ↡ Advertisement Link to post Share on other sites More sharing options...
Kb27 Supersonic November 18, 2014 Share November 18, 2014 Dumb Jeremy, thank you for your patronage. We look forward to seeing you do it again. 1 Link to post Share on other sites More sharing options...
Thaiyotakamli Supersonic November 18, 2014 Share November 18, 2014 Wow nowadays internet still need to pay so much? 1 Link to post Share on other sites More sharing options...
Volvobrick Supersonic November 18, 2014 Share November 18, 2014 On the plane it is the best time to be disconnected. Watch movie, read, eat, sleep with no disturbance. Why pay to work? 4 Link to post Share on other sites More sharing options...
Vid Hypersonic November 18, 2014 Share November 18, 2014 When I travel, I switch off everything. Ask for a glass of wine. Watch the air stewardesses walk up and down. Enjoy the movie on screen. Eat when food is served. Drink more wine [laugh] Why still need to work? Whole life never work before? 1 Link to post Share on other sites More sharing options...
Jman888 Moderator November 18, 2014 Author Share November 18, 2014 Wow nowadays internet still need to pay so much? in the air mah, bandwidth expensive Link to post Share on other sites More sharing options...
Ender Hypersonic November 18, 2014 Share November 18, 2014 The internet is serious business... huat ar.. 2 Link to post Share on other sites More sharing options...
Benarsenal Turbocharged November 18, 2014 Share November 18, 2014 I never use the Wi-Fi in flight. It's just a bloody scam. 1 Link to post Share on other sites More sharing options...
Mustank Hypersonic November 18, 2014 Share November 18, 2014 amdk luckly liao at least never ask him pay warranty 2 Link to post Share on other sites More sharing options...
Sabian Turbocharged November 18, 2014 Share November 18, 2014 Tell the dumbfark, if you noob, don't keh kiang use inflight WiFi, then kpkb when you receive the bill. Background, a lot of data may be downloaded even if you didn't initiate it. Anyway, it's not SQ billing him. It's the inflight WiFi provider. 3 Link to post Share on other sites More sharing options...
Kangadrool Supersonic November 18, 2014 Share November 18, 2014 @ 10,000m in the sky, if he opens up his skull (to think), there's no need for internet at all. 2 Link to post Share on other sites More sharing options...
Jman888 Moderator November 18, 2014 Author Share November 18, 2014 Tell the dumbfark, if you noob, don't keh kiang use inflight WiFi, then kpkb when you receive the bill. Background, a lot of data may be downloaded even if you didn't initiate it. Anyway, it's not SQ billing him. It's the inflight WiFi provider. According to Jeremy Gutsche, a Canadian entrepreneur and CEO of Trendhunter.com.... he can afford but just neow 2 Link to post Share on other sites More sharing options...
Shull Turbocharged November 18, 2014 Share November 18, 2014 Actually.. Yeah, if you're in an SIA flight, especially sitting up front in either F or J, don't work.. Just enjoy the coffee/liquor/champagne/IFE etc... Link to post Share on other sites More sharing options...
Sp4wn Turbocharged November 18, 2014 Share November 18, 2014 wa... hardworking fella. i always tell my boss .. no internet .. what can i do but sleep? then i spend the next few hours binge watching my tv shows ahahah Link to post Share on other sites More sharing options...
Jamesc Hypersonic November 18, 2014 Share November 18, 2014 I would be very careful about downloading lesbian adult educational videos. It could be a very expensive lesson. 5 Link to post Share on other sites More sharing options...
Ktglfc Hypersonic November 18, 2014 Share November 18, 2014 Up plane, drink a glass of wine, watch movies till sleep... Enjoy life lah.. why bother to work ?! Link to post Share on other sites More sharing options...
Vega Turbocharged November 18, 2014 Share November 18, 2014 Sounds like our ERP sys. Charge so much yet still so slow. Link to post Share on other sites More sharing options...
Kamani 3rd Gear November 18, 2014 Share November 18, 2014 I never use the Wi-Fi in flight. It's just a bloody scam. Its no better on cruises too - like dial up speed and cost pretty much too ↡ Advertisement Link to post Share on other sites More sharing options...
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