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McDonald’s Corp. said Chief Executive Don Thompson was leaving, less than three years into his tenure, and promoted a company veteran to try to revive the fast-food giant from its worst slump in more than a decade.


Steve Easterbrook, 48 years old, who started with McDonald’s in 1993 and is currently chief global brand officer, will succeed Mr. Thompson on March 1, becoming the company’s third CEO in the past decade.


McDonald’s gave no reason for the abrupt retirement of the 51-year-old Mr. Thompson but it comes after two years of worsening sales declines in its core U.S. market that have so far defied management’s remedies.


Net income last year fell nearly 15%, to $4.76 billion, and McDonald’s stock has been basically flat since Mr. Thompson took over in July 2012—a period when the Dow Jones Industrial Average rose 36%.


McDonald’s shares rose more than 3% in after-hours trading on Wednesday following the news, to $91.60.


A spokeswoman said the retirement, announced after a regularly scheduled board meeting on Wednesday, was Mr. Thompson’s choice.


In a statement, Mr. Thompson said Wednesday, “It’s tough to say goodbye to the McFamily, but there is a time and season for everything.”


“Steve is a strong and experienced executive who successfully led our U.K. and European business units and the board is confident that he can effectively lead the company to improved financial and operational performance,” said Andrew McKenna, McDonald’s nonexecutive chairman, said in announcing the change.


Left unclear for now is how Mr. Easterbrook will address the broad range of challenges McDonald’s faces. Its business is under attack from a host of smaller, more focused “fast casual” restaurants that are winning younger consumers with fresher and more customized offerings. These range from burrito chain Chipotle Mexican GrillInc. to upstarts like Shake Shack Inc., a boutique burger joint with 63 locations that is expected to raise up to $109 million in an initial public offering scheduled to price on Thursday.


The Golden Arches also is wrestling with the effects of its own expansion over the years, with more than 14,350 locations in the U.S.—4.6 for every county in the country—and a menu that executives acknowledge has become so bloated with items that it has slowed service.


Mr. Thompson’s team, including Mr. Easterbrook, has unveiled a host of proposed solutions in recent months. It announced last month plans to eliminate low-selling items from its menu, and to expand experiments with more customized offerings.


That followed a restructuring of its U.S. operations designed to give regions more autonomy to offer locally tailored products.


This month, McDonald’s launched a new marketing campaign in the U.S. with commercials and food packaging designed to refresh its longtime “I’m lovin’ it” slogan, under Chief Marketing Officer Deborah Wahl, who joined in March, and McDonald’s USA President Mike Andres, who took over in October.


Still, McDonald’s said it expects January same-store sales to decline, after a 3.6% decline in global customer traffic last year, including a 4.1% drop in the U.S.


“Don got fatally behind the last couple of years,” said John Gordon, restaurant consultant at Pacific Management Consulting Group. “And he hasn’t presented to the investment community that he’s moving quickly to solve these problems.”


McDonald’s has a history of promoting within its ranks rather than recruiting outsiders, which comes with the risk that the changes won’t be substantial. But some investors and analysts think the potential to shake-up the business is still there with Mr. Easterbrook.


“While Easterbrook is an insider, I think his expertise and focus on branding, media, and menu should give him credibility in the areas that McDonald’s is most needing change and improvement,” said Will Slabaugh, restaurant analyst at Stephens investment bank.


Investor Bill Smead, CEO of Smead Capital Management, said that even though Mr. Easterbrook and Mr. Thompson have long been on the same management team, that doesn’t mean they have the same management style.


“I think Don [Thompson] just wasn’t inspiring the franchisees or people around him in the way that they needed to be,” said Mr. Smead, whose firm owns about 168,000 shares of McDonald’s.


Mr. Easterbrook has zig-zagged through McDonald’s corporate leadership roles, starting in London as a financial reporting manager in 1993.


He climbed the ranks of its U.K. operations and in September 2010 was named the top brand officer. After just two months, he took over as the president of the European operations—then left McDonald’s less than a year after that.


He then served stints as CEO of two British restaurant chains, PizzaExpress Ltd. and Wagamama Ltd., before returning to McDonald’s in June 2013 to head up global brand operations once again.


Last March, McDonald’s broadened Mr. Easterbrook’s responsibilities to include oversight for corporate strategy and the restaurant solutions group as well as sustainability and philanthropy.


Mr. Easterbrook has been vocal about McDonald’s need to make itself attractive again to “millennials,” often defined as the group born between 1980 and 2000, who are now in their mid-teens to mid-thirties. That age bracket once was a core demographic for the chain.


Millennials “want to buy into a brand not just from it,” he said in an interview with The Wall Street Journal last summer. “What we’ve got to do is find interesting and engaging ways to share that information with millennials, not old-fashioned corporate lecturing.”


Also on Wednesday, McDonald’s appointed Google executive Margo Georgiadis to its board, representing a push to improve digital capabilities and connect with younger consumers.


Mr. Thompson, McDonald’s first African-American CEO, took the helm after nearly a decade of prosperity led by Jim Skinner . Mr. Skinner became CEO in 2004, in the wake of McDonald’s last big business downturn.


Mr. Skinner helped turn around McDonald’s U.S. operations, which had been suffering from overexpansion. Under his tenure, he slowed new-store openings and focused on improving the company’s operations. McDonald’s steered through the recession relatively unscathed, partly by rolling out coffee nationwide, which helped make the company one of the most successful restaurant chains at the time.


By Mr. Thompson’s appointment as CEO in March 2012, McDonald’s stock price had nearly quadrupled since 2003 on strong revenue and profit gains.


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How many ways are there to make a burger? Not many. And how many ways to repackage a burger? Not many too.

 

I think they will have a tough time competing with burger joints who churn out burgers using fresher meat and ingredients.

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I think this is very bad.

 

Why must he be kicked out of the company?

 

Cannot they keep him and let him flip burgers?

 

I feel very bad for people who lose they jobs

 

and out on the street with no income.

 

:D

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they can stay as number 1 for 30 years is very good liao, how to reinvent a fast food concept really have to think outside the box [sweatdrop][sweatdrop]

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I think it's more of the freshness of the meat patties. How McD store the meat patties before distribution to preparing the burger.

 

I mean compared to if you buy fresh beef patties from Coldstorage and prepare the burger yourself. You will be able to taste the difference. Smaller burger joints are able to deliver fresher better tasting burgers in this way compared to McD. And most likely ppl are willing to pay for the better taste.

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y do i feel hes gona apply for a job here soon? all the cannot make its in wall st up end here on bullcrap expat holiday

 

he shld join temasick n leave immediately like chip goodyear lolz

Edited by Duckduck
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This poor man lost his job as a result of the Obama's economic policies.

 

The stupid policies that don't work like QE and printing money and low

 

interest rates has caused the US economy to grow at more than 5% GDP

 

and jobs to be created in record numbers.

 

As people find jobs and income rises people stop going to fast food

 

restaurants and go for those fine dining places.

 

All the people who critise Obama's policies are very smart

 

and just looking at US dollar falling like mad now shows

 

these geniuses to be correct. Please give them a pat on their

 

back so they don't need to do it themselves.

 

:D

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He should have gotten a golden handshake for 'resigning'. This is special privilege for the top management people.

 

For me, I rather take the $$$ and leave (FO).

 

I think this is very bad.

 

Why must he be kicked out of the company?

 

Cannot they keep him and let him flip burgers?

 

I feel very bad for people who lose they jobs

 

and out on the street with no income.

 

:D

 

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I think it's more of the freshness of the meat patties. How McD store the meat patties before distribution to preparing the burger.

 

I mean compared to if you buy fresh beef patties from Coldstorage and prepare the burger yourself. You will be able to taste the difference. Smaller burger joints are able to deliver fresher better tasting burgers in this way compared to McD. And most likely ppl are willing to pay for the better taste.

 

Eat the mc spicy la. Taste good.

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