Complaints to Singapore Banks

[Neutrino]

My third thread on banks.

 

Having problems with a bank here.

Sent letter of complaint online and by post.

 

Not even replies saying being dealt with after over a month.

 

Then looking online and saw this complaint on a board:

http://www.complaintsboard.com/complaints/ocbc-bank-immoderate-ocbc-c723022.html

 

BTW this is not my complaint and I do not know the person who made this complaint.

 

Is there any way to be certain a complaint is dealt with because it seems to me all is marketing and no customer service or complaint procedure available.

 

Speak to officers on phone they are completely clueless and have no script to follow as far as a complaint is concerned.

Edited March 20, 2015 by Neutrino

[RadX]

How many threads do you want to start in this? You too much time issit?

 

Locked and moderated for 5 days

Not the first time u hv done this

 

Go see the proper channels and your mp if need be.

 

This is not an aunt agony outlet