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33 replies to this topic | 77 praises

#1

Posted 09 December 2015 - 08:19 PM

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1. A motor insurance may be cheap, eg. DirectAsia (this is my current plan after I've switched from AAS available insurance plans since 2+ years ago). However, I have recently been told that when it comes to claims, there seems to be fineprints that void certain claims, eg. windscreen.

 

2. My NCD is 50% discount and I am thinking thrice now about renewing with DirectAsia - because in case I have claims, I don't want to be caught by it's fineprints.

 

3. This survey is to crowdsource motor insurance claim experiences from fellow forumers who have had at least 1 claim and would appreciate if you can reply by stating these information:

(a) Name of Insurance company (and the motor plan if you recall, if not nevermind)

(b) Give a score of between -10 to +10 (where the extreme -10 is no claim despite your situation being seemingly a valid claim, and +10 if your claim process is a smooth and quick claim with bare minimum fuss)

© Optional: Which year? (if you remember)

(d) Optional: You may also choose to elaborate your score, esp. if it's very negative or very positive - optional.

 

4. While a few data points may not be reliable, however if we have a lot of data points (eg. 100 people claiming terrible experiences with company XXX, or excellent experiences with AAA, then we know what is more probable).

 

5. Here we go, this is a list of 44 motor insurance companies listed in one motoring:

  1. 1 Action Garage Pte Ltd
  2. Able Insurance Brokers Pte Ltd
  3. AB Lim & Sons Enterprises    
  4. Aik Chong Insurance Agency    
  5. All Solutions    
  6. AMA Insurance Agency    
  7. Anika Insurance Brokers & Consultants Pte Ltd    
  8. Automobile Association of Singapore    
  9. AXA Insurance Singapore Pte Ltd    
  10. Beng Soon Holdings Pte Ltd    
  11. BMC Insurance Agencies Pte Ltd    
  12. Chartis Singapore Insurance Pte Ltd    
  13. Cowell Insurance Pte Ltd    
  14. Daglen Insurance Agency    
  15. Dickson Auto Agency    
  16. Direct Asia.com    
  17. Esse Insurance Agency    
  18. ETS Insurance Agency    
  19. Far Eastern Insurance Agency    
  20. Gideon Insurance Agencies Pte Ltd    
  21. GSC Auto Services Pte Ltd    
  22. High Power Enterprise    
  23. Insline Insurance Agency    
  24. Insure2give Pte. Ltd    
  25. Inspro Insurance Brokers Pte Ltd    
  26. JG Motor Agency    
  27. JMT Insurance Agency    
  28. K & L Services Agencies    
  29. LQ Insurance Agency Pte Ltd    
  30. Mitsui Sumitomo Insurance (Singapore) Pte Ltd    
  31. NSK Insurance Agency    
  32. O C W Insurance Brokers Pte Ltd    
  33. Poon Poong Motors Pte Ltd    
  34. Powerton Insurance Agencies Pte Ltd    
  35. Pure Insurance Pte Ltd    
  36. Securisks Insurance Agencies Pte Ltd    
  37. Sime Insurance Brokers (S) Pte Ltd    
  38. Sino Credit Pte Ltd    
  39. Specialists Motor Pte Ltd    
  40. Sun Hwa Insurance Agency    
  41. T K H Insurance Agency    
  42. Tan Bros Insurance Agencies Pte Ltd    
  43. Times Insurance Brokers Pte Ltd    
  44. Tong Tah Insurance Vehicle Agency   

source: http://www.onemotori..._insurance.html

 

Namaste.


Edited by vision3001, 09 December 2015 - 08:21 PM.

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#2

Posted 09 December 2015 - 08:30 PM

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a) Tokio Marine Insurance Singapore Ltd

b) +4

c) 7 Aug 2010

d) Reversed hit onto a low pillar and it broke the windscreen. The one-time windscreen replacement was $0.

 

0z8xw17.gif


Edited by vision3001, 09 December 2015 - 08:31 PM.


#3

Posted 09 December 2015 - 08:41 PM

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For public analysis:

RPFgKF5.gif



#4

Posted 09 December 2015 - 09:03 PM

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Most on the list are agencies and brokers.

 

Anyone claim using agency/broker's service? I reckon most will deal directly with the insurer.

 

 

 

 


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#5

Posted 09 December 2015 - 11:57 PM

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Most on the list are agencies and brokers.

 

Anyone claim using agency/broker's service? I reckon most will deal directly with the insurer.

 

Thanks for mentioning that. Adding an additional list:

 

  • 45. American Home Assurance Company
  • 46. Asia Insurance Company Limited (Singapore)
  • 47. Aviva
  • 48. AXA Insurance Singapore Pte Ltd
  • 49. Asia Direct
  • 50. China Insurance Co (Singapore) Ltd
  • 51. First Capital Insurance Ltd
  • 52. India International Insurance Pte Ltd.
  • 53. Liberty Insurance Pte Ltd
  • 54. Mitsui Sumitomo Insurance (Singapore) Pte Ltd
  • 55. Nanyang Insurance Company Ltd
  • 56. Nippon Fire & Marine Insurance Co Ltd
  • 57. NTUC Income Insurance Co-operative Ltd
  • 58. Royal & Sun Alliance Insurance (S) Ltd
  • 59. Sompo Japan Insurance Company (Asia) Pte Ltd
  • 60. Tenet Insurance Company Ltd
  • 61. Tokio Marine Insurance Singapore Ltd.
  • 62. United Overseas Insurance Ltd
  • 63. Zurich Insurance (S) Pte Ltd

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#6

Posted 10 December 2015 - 07:14 AM

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The best is drive carefully,no worries about claims. [thumbsup]If you are a Lousy driver,even the MOST expensive Insurance company also don't want your business. :a-confused: [After 3 major "Own fault" claims].


Edited by ER-3682, 10 December 2015 - 07:17 AM.

Fairlady.


#7

Posted 10 December 2015 - 08:14 AM

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Thanks for mentioning that. Adding an additional list:

 

  • 45. American Home Assurance Company
  • 46. Asia Insurance Company Limited (Singapore)
  • 47. Aviva
  • 48. AXA Insurance Singapore Pte Ltd
  • 49. Asia Direct
  • 50. China Insurance Co (Singapore) Ltd
  • 51. First Capital Insurance Ltd
  • 52. India International Insurance Pte Ltd.
  • 53. Liberty Insurance Pte Ltd
  • 54. Mitsui Sumitomo Insurance (Singapore) Pte Ltd
  • 55. Nanyang Insurance Company Ltd
  • 56. Nippon Fire & Marine Insurance Co Ltd
  • 57. NTUC Income Insurance Co-operative Ltd
  • 58. Royal & Sun Alliance Insurance (S) Ltd
  • 59. Sompo Japan Insurance Company (Asia) Pte Ltd
  • 60. Tenet Insurance Company Ltd
  • 61. Tokio Marine Insurance Singapore Ltd.
  • 62. United Overseas Insurance Ltd
  • 63. Zurich Insurance (S) Pte Ltd

 

 

Sir, I would strongly suggest you edit your original list (and this added list) ... outdated !!

 

Please go to General Insurance Association Singapore to check the members listing ...

 

FYI

45 - AIG

46 - merged with Tokio Marine

50 - China TaiPing

55 - Ergo 

56 - merged with Tenet

59 - merged with Tenet

 

Then where is Etiqa Insurance, HL Assurance, ECICS, QBE ... all these got sell Motor insurance also...



#8

Posted 10 December 2015 - 08:24 AM

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Car insurance works like any other insurance. What you pay is what you get. Pay less, less coverage. Pay premium, might or might not be more coverage. LoL...

So take some time to read the fine print.


The chosen one will bring balance to the Force...I mean Singapore. Even star wars do not reserve "the chosen one" to a sith lord or a jedi or a wookie.

#9

Posted 10 December 2015 - 10:12 AM

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Have always been with NTUC cuz my dad has always used NTUC. So far all the claims have been easy. They usually give us the lowest quote among all the companies we go to also thats why we still stick with NTUC.



#10

Posted 10 December 2015 - 11:00 AM

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Have always been with NTUC cuz my dad has always used NTUC. So far all the claims have been easy. They usually give us the lowest quote among all the companies we go to also thats why we still stick with NTUC.

 

Between 1 to 10, how many points would you give to NTUC?
 


Sir, I would strongly suggest you edit your original list (and this added list) ... outdated !!

 

Please go to General Insurance Association Singapore to check the members listing ...

 

FYI

45 - AIG

46 - merged with Tokio Marine

50 - China TaiPing

55 - Ergo 

56 - merged with Tenet

59 - merged with Tenet

 

Then where is Etiqa Insurance, HL Assurance, ECICS, QBE ... all these got sell Motor insurance also...

 

1. I do not have the complete list, thus am working off the current list from Onemotoring (the 1st list) and also the 2nd list is from one of mycarforum thread.

 

2. Also, I am unable to edit the original post (editing for posts here seems to be disabled after X no. of hours).

 

3. Thanks for extending the list though.

 

4. I think there is still merit in even older company, because someone may have make a claim years ago under that company.

 

Hmmm... would you know if there is an existing posting in mycarforum that does a mapping on 2015 motor insurance companies, with an indication of what are it's merged or acquired companies?

 

Thanks.
 



#11

Posted 10 December 2015 - 11:18 AM

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Between 1 to 10, how many points would you give to NTUC?

 

Probably 7. Not perfect cuz there were times when the lawyer forget to update me on the progress and got to call him up.


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#12

Posted 10 December 2015 - 11:23 AM

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Probably 7. Not perfect cuz there were times when the lawyer forget to update me on the progress and got to call him up.

 

Thanks... I hope to give you a 'Praise', need to reach 25 posts first.


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#13

Posted 10 December 2015 - 11:54 AM

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Thanks... I hope to give you a 'Praise', need to reach 25 posts first.

 

i will do the honor :)


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#14

Posted 11 December 2015 - 10:51 PM

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Results from this Survey will be dynamically compiled in this Google Sheets: https://goo.gl/VXYFmC

 

As at 11th Dec 2015:

0X2nQQj.gif

 

This approach is more sustainable as one cannot edit historical posting in this forum.



#15

Posted 11 December 2015 - 11:04 PM

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This thread tells you who are the drivers to avoid.
Argueing with a fool proves there are two.

#16

Posted 18 December 2015 - 11:52 AM

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This thread tells you who are the drivers to avoid.

 

Depends la... sometimes things like claim windscreen also not really driver's fault ma. I had a deep chip in my windscreen that slowly spread, not sure how it first got chipped.

 

Anyway, had a good experience with NTUC. Had a case with a taxi driver who inflated his claims for a 50/50 liability case. Big insurers mean their budget is higher too. NTUC used a big name law firm to fight the other insurer, in the end NTUC and the law firm settle swee swee for most parts. Never try to deny their coverage or push blame to the driver of the insured vehicle.

 

Very good insurance prices for some vehicles too. Even willing to match price of other insurers with extra freebies. Would give them 10/10 based on one t party claim experience on minor incident (paint scratches and dent).


Edited by weebee, 18 December 2015 - 11:53 AM.

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#17

Posted 19 December 2015 - 11:05 AM

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This thread tells you who are the drivers to avoid.

 

Don't panic if we eventually avoid your insurance agency :-)

 

Truth be told, insurance claims arise when at least one of the situation is true:

  • Somebody hits your car bad enough to make claims, or
  • You hit somebody's car bad enough for them to make claims, or
  • You accidentally crashed into something and the damage is bad enough to make claims, or
  • Something (other than vehicle) damaged* to make claims.

* Ceiling collapses on Hilton Singapore hotel driveway, at least two sent to hospital
http://www.channelne...on/2343448.html

 

Depends la... sometimes things like claim windscreen also not really driver's fault ma. I had a deep chip in my windscreen that slowly spread, not sure how it first got chipped.

 

Anyway, had a good experience with NTUC. Had a case with a taxi driver who inflated his claims for a 50/50 liability case. Big insurers mean their budget is higher too. NTUC used a big name law firm to fight the other insurer, in the end NTUC and the law firm settle swee swee for most parts. Never try to deny their coverage or push blame to the driver of the insured vehicle.

 

Very good insurance prices for some vehicles too. Even willing to match price of other insurers with extra freebies. Would give them 10/10 based on one t party claim experience on minor incident (paint scratches and dent).

 

Great point and the motoring community in Singapore thank-you for your vote & feedback.


Edited by vision3001, 19 December 2015 - 11:08 AM.

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#18

Posted 20 December 2015 - 10:33 PM

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1. A motor insurance may be cheap, eg. DirectAsia (this is my current plan after I've switched from AAS available insurance plans since 2+ years ago). However, I have recently been told that when it comes to claims, there seems to be fineprints that void certain claims, eg. windscreen.

 

2. My NCD is 50% discount and I am thinking thrice now about renewing with DirectAsia - because in case I have claims, I don't want to be caught by it's fineprints.

 

3. This survey is to crowdsource motor insurance claim experiences from fellow forumers who have had at least 1 claim and would appreciate if you can reply by stating these information:

(a) Name of Insurance company (and the motor plan if you recall, if not nevermind)

(b) Give a score of between -10 to +10 (where the extreme -10 is no claim despite your situation being seemingly a valid claim, and +10 if your claim process is a smooth and quick claim with bare minimum fuss)

© Optional: Which year? (if you remember)

(d) Optional: You may also choose to elaborate your score, esp. if it's very negative or very positive - optional.

 

4. While a few data points may not be reliable, however if we have a lot of data points (eg. 100 people claiming terrible experiences with company XXX, or excellent experiences with AAA, then we know what is more probable).

 

5. Here we go, this is a list of 44 motor insurance companies listed in one motoring:

  1. 1 Action Garage Pte Ltd
  2. Able Insurance Brokers Pte Ltd
  3. AB Lim & Sons Enterprises    
  4. Aik Chong Insurance Agency    
  5. All Solutions    
  6. AMA Insurance Agency    
  7. Anika Insurance Brokers & Consultants Pte Ltd    
  8. Automobile Association of Singapore    
  9. AXA Insurance Singapore Pte Ltd    
  10. Beng Soon Holdings Pte Ltd    
  11. BMC Insurance Agencies Pte Ltd    
  12. Chartis Singapore Insurance Pte Ltd    
  13. Cowell Insurance Pte Ltd    
  14. Daglen Insurance Agency    
  15. Dickson Auto Agency    
  16. Direct Asia.com    
  17. Esse Insurance Agency    
  18. ETS Insurance Agency    
  19. Far Eastern Insurance Agency    
  20. Gideon Insurance Agencies Pte Ltd    
  21. GSC Auto Services Pte Ltd    
  22. High Power Enterprise    
  23. Insline Insurance Agency    
  24. Insure2give Pte. Ltd    
  25. Inspro Insurance Brokers Pte Ltd    
  26. JG Motor Agency    
  27. JMT Insurance Agency    
  28. K & L Services Agencies    
  29. LQ Insurance Agency Pte Ltd    
  30. Mitsui Sumitomo Insurance (Singapore) Pte Ltd    
  31. NSK Insurance Agency    
  32. O C W Insurance Brokers Pte Ltd    
  33. Poon Poong Motors Pte Ltd    
  34. Powerton Insurance Agencies Pte Ltd    
  35. Pure Insurance Pte Ltd    
  36. Securisks Insurance Agencies Pte Ltd    
  37. Sime Insurance Brokers (S) Pte Ltd    
  38. Sino Credit Pte Ltd    
  39. Specialists Motor Pte Ltd    
  40. Sun Hwa Insurance Agency    
  41. T K H Insurance Agency    
  42. Tan Bros Insurance Agencies Pte Ltd    
  43. Times Insurance Brokers Pte Ltd    
  44. Tong Tah Insurance Vehicle Agency   

source: http://www.onemotori..._insurance.html

 

Namaste.

(a) Name of Insurance company- AXA

(b) Give a score of between -10 to +10 = -5

© YEAR 2014

(d) Sent me a non renewal letter even before the claims was settled. Complained to MAS, coz I have purchased NCB 50% protection and if just one accident means non renewal even before claims are settled, AXA with this kind of anti selection under writing should not be allowed to sell NCB protection. In the end, AXA replied that it was a computer mistake and continue to renew my insurance. Claims dragged for over a year not settled, counterparty law firm issue writ of summons, case still pending settlement. 


Edited by Lendevear, 20 December 2015 - 10:33 PM.



#19

Posted 20 December 2015 - 11:08 PM

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(a) Name of Insurance company- AXA

(b) Give a score of between -10 to +10 = -5

© YEAR 2014

(d) Sent me a non renewal letter even before the claims was settled. Complained to MAS, coz I have purchased NCB 50% protection and if just one accident means non renewal even before claims are settled, AXA with this kind of anti selection under writing should not be allowed to sell NCB protection. In the end, AXA replied that it was a computer mistake and continue to renew my insurance. Claims dragged for over a year not settled, counterparty law firm issue writ of summons, case still pending settlement. 

 

 

Thank-you... I've updated into the Google Sheets.
 



#20

Posted 11 February 2016 - 03:25 PM

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share my claim exp:

 

insurer: Directasia

 

year: 2014

 

total claimed: $5k+ (50% at fault)

 

time taken to settle: 6 mths

 

increase in premium: from 1.2k to 1.6k

 

overall smooth process. no complaints there. would have renewed a second time, but found a cheaper insurance quote


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