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26 replies to this topic | 55 praises

#1

Posted 16 February 2016 - 09:09 PM

Vin3663
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Dear all car lovers,

Would like to seek some advise here on what am experiencing now.

My car IU unit suddenly turn with Green Light "Hard On". Even with cash card removed and engine power off.

 

Is there a way to perform a Hardware reset to the IU unit ?

Or I have to send to the authorized workshop to get it repair / replace.

 

Any advise to be shared will be much appreciated.

 

Regards.



#2

Posted 16 February 2016 - 09:19 PM

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Dear all car lovers,

Would like to seek some advise here on what am experiencing now.

My car IU unit suddenly turn with Green Light "Hard On". Even with cash card removed and engine power off.

 

Is there a way to perform a Hardware reset to the IU unit ?

Or I have to send to the authorized workshop to get it repair / replace.

 

Any advise to be shared will be much appreciated.

 

Regards.

 

I never heard of this error before. How do you know it is spoiled? Have you tried using it at EPS carpark?



#3

Posted 16 February 2016 - 09:29 PM

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Dear all car lovers,
Would like to seek some advise here on what am experiencing now.
My car IU unit suddenly turn with Green Light "Hard On". Even with cash card removed and engine power off.

Is there a way to perform a Hardware reset to the IU unit ?
Or I have to send to the authorized workshop to get it repair / replace.

Any advise to be shared will be much appreciated.

Regards.


Disconnect your car battery wait for 10mins?

Side note: your IU probably need "release" to solve the "Hard On"...;)
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#4

Posted 16 February 2016 - 09:36 PM

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Have you tried poking cashcard in and out?

 

Dear all car lovers,

Would like to seek some advise here on what am experiencing now.

My car IU unit suddenly turn with Green Light "Hard On". Even with cash card removed and engine power off.

 

Is there a way to perform a Hardware reset to the IU unit ?

Or I have to send to the authorized workshop to get it repair / replace.

 

Any advise to be shared will be much appreciated.

 

Regards.

 



#5

Posted 16 February 2016 - 09:57 PM

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Disconnect your car battery wait for 10mins?

Side note: your IU probably need "release" to solve the "Hard On"...;)

Disconnect car battery is not advisable if TS dunno how to as it might lead to serious consequences due to complexity
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#6

Posted 16 February 2016 - 10:06 PM

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I think better to go Vicom or STA inspection center to check.. They are more experienced in handling IU.

#7

Posted 16 February 2016 - 10:10 PM

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I think better to go Vicom or STA inspection center to check.. They are more experienced in handling IU.


Get free replacement IU if your car is <5 yrs

#8

Posted 16 February 2016 - 10:17 PM

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Appreciate for all your prompt advises.

To answer earlier queries :-

1. Yes, have tried inserting cash card in and out, Green Light still hard on with no beep sound.

2. Engine off for more than 3 hours, Green Light on IU hard on, despite engine is switched off.

3. Have not tried entering a ERP gantry car park yet to confirm if IU is readable.

 

Thought maybe some experience drivers out there would have encounter similar issue that I have now. 

Thanks to all.....



#9

Posted 17 February 2016 - 05:15 AM

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Appreciate for all your prompt advises.

To answer earlier queries :-

1. Yes, have tried inserting cash card in and out, Green Light still hard on with no beep sound.

2. Engine off for more than 3 hours, Green Light on IU hard on, despite engine is switched off.

3. Have not tried entering a ERP gantry car park yet to confirm if IU is readable.

 

Thought maybe some experience drivers out there would have encounter similar issue that I have now. 

Thanks to all.....

 

I am also of the view to go to Vicom to have it checked as suggested by some of the bros here.

 

Let them check and have it on record what was diagnosed and what was done to remedy.


"old dog, new tricks ..."

#10

Posted 17 February 2016 - 05:25 AM

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Yeah. Get it fixed at VICOM. You don't want it to malfunction when going through a carpark or ERP gentry. There's probably no charge for repairs or replacement. Just the inconvenience.

#11

Posted 17 February 2016 - 07:49 AM

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Get a new I replaced at vicom. .5 year warranty claim it!!!
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#12

Posted 17 February 2016 - 04:42 PM

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The cable can be disconnect to power off - I last time also dont know until I saw the VICOM guy resetting for me.

 

But u must take out some of the plastic parts around the dashboard below or near the seat to reveal the wires - it's not difficult to take out and dismantle but the sqeamish should not try.



#13

Posted 17 February 2016 - 05:08 PM

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The cable can be disconnect to power off - I last time also dont know until I saw the VICOM guy resetting for me.

 

But u must take out some of the plastic parts around the dashboard below or near the seat to reveal the wires - it's not difficult to take out and dismantle but the sqeamish should not try.

i think u referring to fuse box. i ever saw the IU connectors there when removing the fuse box cover under dash to connect my car cam.


FS

#14

Posted 17 February 2016 - 05:10 PM

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i think u referring to fuse box. i ever saw the IU connectors there when removing the fuse box cover under dash to connect my car cam.

 

voila! just disconnect and connect again. 

 

I have tried myself.



#15

Posted 17 February 2016 - 07:17 PM

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Out of innocent curiosity.

What happens if a car with a dead IU or disconnected IU drive pass a gantry at night? Camera flash?
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#16

Posted 17 February 2016 - 10:21 PM

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Hi Guys...
thanks for all your valuable advises.
Soule is right.
I went to Vicom today and he confirmed my IU hanged.
But instead of fuse box (as shared by Soule), for mine, he reached out to the section below the fuse box.
Where there are bunch of cables all bundled together.
Took him a while to find the IU connectors.
He did a hard reset (physically pulled out the connector, held for about 5 secs and inserted).
All back to normal.
As for reply to Vartenza, yes definitely camera will flash. Believe u can appeal thereafter with Vicom report.
i physically tired entering ERP carpark, jus failed and denied entry as well.
Thanks to all car lovers out there.....
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#17

Posted 17 February 2016 - 11:51 PM

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Hi Guys...
thanks for all your valuable advises.
Soule is right.
I went to Vicom today and he confirmed my IU hanged.
But instead of fuse box (as shared by Soule), for mine, he reached out to the section below the fuse box.
Where there are bunch of cables all bundled together.
Took him a while to find the IU connectors.
He did a hard reset (physically pulled out the connector, held for about 5 secs and inserted).
All back to normal.
As for reply to Vartenza, yes definitely camera will flash. Believe u can appeal thereafter with Vicom report.
i physically tired entering ERP carpark, jus failed and denied entry as well.
Thanks to all car lovers out there.....

 

Thanks for update.

 

First time I hear IU hanged ... learned something new today [:)]


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#18

Posted 18 February 2016 - 12:12 AM

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Hi Guys...
thanks for all your valuable advises.
Soule is right.
I went to Vicom today and he confirmed my IU hanged.
But instead of fuse box (as shared by Soule), for mine, he reached out to the section below the fuse box.
Where there are bunch of cables all bundled together.
Took him a while to find the IU connectors.
He did a hard reset (physically pulled out the connector, held for about 5 secs and inserted).
All back to normal.
As for reply to Vartenza, yes definitely camera will flash. Believe u can appeal thereafter with Vicom report.
i physically tired entering ERP carpark, jus failed and denied entry as well.
Thanks to all car lovers out there.....

IU fail, just use cashcard to enter carpark.

#19

Posted 15 November 2016 - 02:03 PM

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I just had the same issue happen to my unit. The green light to the right stuck hard even when engine turned off. Definitely doesnt work as entry to our condo gate failed to recognize the unit. After reading this post I used my searchlight to trace the black and white striped cabled down into the fuse box. My fuse box is behind panel of passenger foot rest (Mercedes Benz B Class). I opened it up and found the black cable which looked out of place and traced it to a 5 AMP fuse which I pulled and pushed back in. This fixed the IU as the cash card was now recognized and the green light was now off. Saved me a trip to Vicom!

If it happens to your car, try tracing the cable and find which fuse to reset. Mine was a 5A fuse.


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#20

Posted 15 November 2016 - 03:14 PM

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Out of innocent curiosity.

What happens if a car with a dead IU or disconnected IU drive pass a gantry at night? Camera flash?

 

Tio candid camera lor... then wait for letter ask you pay $10 admin plus ERP charge.... if however you feel that it is IU fault, go to Inspection centre get it fixed then they waived. But if not IU fault but cash card faulty.... siao liao, waste time waste money....  :TT_TT:


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