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6 replies to this topic | 55 praises

#1

Posted 05 October 2017 - 03:55 PM

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HI,

 

For those travelling to Bali and have query on travel claim, please see below notice sent by AIG.

 

P/S: The below is only for info only.  May varies between insurers.  Please check with your insurer for more info.

 

 

 

Important note for travellers to Bali

 

On 23 September 2017, the Singapore Ministry of Foreign Affairs issued a travel advisory which indicated that with the increased possibility of the eruption of Mount Agung, Singaporeans should defer non-essential travel to the affected areas at this juncture.

 

With the advisory in mind, we would like to inform travellers to Bali that disruptions arising out of any volcanic activity in Mount Agung, including but not limited to the airspace closures in Bali, may not be covered unless your travel insurance policy was issued or travel insurance arrangements confirmed on or before 22 September 2017. Travellers who purchased or confirmed travel insurance cover on or after 23 September 2017 may not be covered as the event would not be considered ‘unforeseeable’, as the disruptions have been widely reported in the media from this date.

 

Hence, we would like to advise our travel insurance policyholders who purchased or confirmed their travel arrangements on or before 22 September to check their respective policies for the wording relating to eligibility, cover entitlement and the type of expenses that can be claimed. As always, we will assess any claims for cover for trip cancellation and additional expenses incurred based on the individual circumstances, as well the terms and conditions of the policy.

Please see the below for scenario examples.

 

Per Trip Plan Policies purchased on or before 22 September 2017

1. Insured wishes to file for travel cancellation – It will not be a payable event as volcano has not erupted and does not satisfy terms and conditions for claim under Travel Cancellation Benefit. 2. Insured decides to cancel the policy – We will arrange for full refund of premium. 3. Insured is travelling on 5 October but the volcano erupts on 4 October – Insured can file in for Travel Cancellation and we will assess claims according to Travel Guard terms and conditions.

 

Per Trip Plan Policies purchased on or after 23 September 2017

1. Insured wishes to file for travel cancellation – It will not be a payable event as MFA has already released the travel advisory and the potential of volcanic eruption is a known event which is excluded from coverage. Any other claims that are relating to the volcano eruption is excluded from coverage as well. 2. Insured decides to cancel the policy – We will arrange for full refund of premium. 3. Insured is travelling on 5 October but the volcano erupts on 4 October – It will not be a payable event as highlighted in point 1.

Annual Plan Policies

1. Insured wishes to file for travel cancellation – If travel arrangements were confirmed on or before 22 September 2017, it will be a payable event. The event is not covered if the travel ticket to Bali is purchased on or after 23 September.

 

 

 

 


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#2

Posted 15 November 2017 - 02:03 AM

AhmetObal
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Bodrum Vogue hotel, sightseeing

 

 



#3

Posted 24 November 2017 - 10:16 AM

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Travel Alert November 2017: Bali Volcano

 

Bali volcano: Thousands flee on tourist island as smoke from Mount Agung revives eruption fears

 

Thousands living in the shadow of a rumbling volcano on Indonesia’s resort island of Bali fled Wednesday as fears grow that it could erupt for the first time in more than 50 years.

 

Mount Agung belched smoke as high as 700 metres (2,300 feet) above its summit late Tuesday afternoon, sparking an exodus from the settlements near the mountain.   Nearly 1,600 people died when Mt. Agung last erupted in 1963.

 

The Ministry of Foreign Affairs (MFA) has advised Singaporeans to avoid travelling to the affected areas of Bali after Tuesday’s (Nov 21) eruption of Mount Agung.

 

Reports emerging from the affected area say that more than 140,000 people had fled their homes in the months before the eruption.

 

Flights to Bali have been unaffected so far.   In a statement released on Wednesday, it also urged Singaporeans to e-Register at its portal so that the ministry could contact them if the need arises.  Singaporeans who are in need of consular assistance may contact the Singapore Embassy in Jakarta or the 24-hour MFA duty office, it added.

 

The statement noted that Indonesia’s National Disaster Mitigation Agency has been warning residents and tourists in recent months to stay away from an exclusion zone of 7.5km around the crater.  Volcanic eruptions could result in ash clouds that could severely disrupt air travel, leading to closures of affected airports, said the ministry. Ash fall could also affect outdoor activities, it added.


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#4

Posted 28 November 2017 - 09:27 PM

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MFA issues second travel advisory urging S'poreans to defer Bali travel plans

 

 

http://www.todayonli...li-travel-plans


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#5

Posted 05 December 2017 - 06:20 PM

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Mount Agung eruption: MFA continues to advise S’poreans to defer travels to Bali

 

http://www.todayonli...er-travels-bali


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#6

Posted 09 December 2017 - 10:02 AM

Blueray
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Ash billows from Bali's Mount Agung volcano in fresh volley of activity

 

 

KARANGASEM, INDONESIA (REUTERS) - A rumbling volcano on Indonesia's tourist island of Bali ejected greyish-white plumes of ash on Friday (Dec 8), a timelapse sequence of Reuters images showed, a reminder, if it were needed, that its weeks-long period of activity has not ended.

 

Ash spewed as high as 2.1km above the crater during one emission at 7.59am, within a radius of about 5km around the mountain, the Indonesian Disaster Mitigation Agency said.

 

http://www.straitsti...ley-of-activity


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#7

Posted 09 December 2017 - 10:04 AM

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my friend was caught there earlier, airport closed for 3 days, then take long coach ride to surabaya to take flight out




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