Clients From Hell

[Atrecord]

That said again, on that “customer right” thingy. Seeing lots abuse on the rise in all sectors. Healthcare mostly.

 

More signs of non-tolerance of abuse are evident now

 

This is very normal in most societies i think. Last time people were less educated, so fewer people know, or think they know. And lagi fewer heard of or advocate 'I have my rights'... As a result, few people will complain, much less abuse.

 

Now everybody very educated, what lawyer lah, manager/director lah. They get their ways at work, so will want to get their ways when procuring 'service'. When they don't get their ways, that's when they will start to 'exercise my rights', and the abuse starts.

 

Wonder how they fare on the home front with their kids...

[Buadongdong]

I had really bad service at a massage parlour recently.

 

And this is one of those upmarket ones hor not those cheap sleazy ones some of you like to patronise.

 

Anyway to cut a long story short they really rub me up the wrong way.

 

ð

Hahahaha.. They should have rubbed you "down" instead right? Our towkay dont like up la..

[Angcheek]

Actually huh.. all depends on size of contract la and also potential size of contract.. if contract is $10m I would have sacked the COO

 

[Angcheek]

my client loves to use this word!! i cringe whenever i hear it...

[Jamesc]

I always keep the profitable customers and send the unprofitable ones to my competitors

 

Dumb stupid customers that waste your time and make you vomit blood and pull your hair out are usually very unprofitable.

 

So if you have a lot of nightmare clients you could be my competitor.

 

 

[Sdf4786k]

In this case client color blind or lappie different config

 

Best to hv specific numbers in such cases to ensure the EXACT color

 

Same as selecting car colors. Color code and not individual perception etc

 

My share of color problem was due to my car.

 

I had to show a paint expert that the respray on my car was 3 different tone and shade of blue.

 

And the Spray paint AD had to bring their paint supplier expert down to share with me why the tone is different.

 

AT Least both the Paint expert can agree that of the same opinion that the tone colour is different where else the AD just brush it off that its like this with age.

 

At the end of the day, they did admit that one stage of color detection before spray painting was missing and hence there is 3 different shades of blue.

 

I can accept the two tone out of 3 as I know that the bumper will never be the same shade due to different type of paint. The problem is that the bumper was not the problem but the door, bonnet and fender had 3 different shades.

 

The fixed was simple. 

 

Add a layer of clear coat to fixed it.

[Jamesc]

That said again, on that âcustomer rightâ thingy. Seeing lots abuse on the rise in all sectors. Healthcare mostly.

 

More signs of non-tolerance of abuse are evident now

But in health care you can just give the wrong dosage and never hear another word from the customer again.

 

Not many other sectors can do this.

 

 

[RadX]

But in health care you can just give the wrong dosage and never hear another word from the customer again.

 

Not many other sectors can do this.

 

ð

No ka

My undertaker better... they never complain

 

Lolll

[chryst]

where got such luxury.....

 

stay safe okay? i'm sure you can take care of yourself but always good to be careful.

[Jamesc]

Most important is that the staff must know their boss has their back ...

 

 

eyeball transplant only in science fiction as of now i believe

But a good boss is never at their back he should be in front of them facing them.

 

But so few are good managers.

 

Most CS managers dare not face angry customers or even talk to them on the phone.

 

What kind of example is that to frontline staff?

 

 

[Tiger1]

We have neighbors from hell now client from hell.

 

So what next from hell

I got one.

 

Govt from Hell!

[Kusje]

I had really bad service at a massage parlour recently.

 

And this is one of those upmarket ones hor not those cheap sleazy ones some of you like to patronise.

 

Anyway to cut a long story short they really rub me up the wrong way.

 

 

[Enye]

wah why so many horror stories?

 

last time i do sales, my customers pick and send me to and from airport

 

chia me jiak lunch, dinner and then durian for supper

 

bring me play golf then go massage after that

 

bring me lim jiu sing songs at night

 

buy things from me on lc, cod or cash in advance ... no credit

 

then my boss transferred me out of sales dept after a while

 

 

[Unltd]

You guys should read this and have a laugh.

 

https://www.boredpanda.com/customer-stories-clients-from-hell/

[Jamesc]

So yours was one of those upmarket sleazy ones?

 

It was one of those upmarket reputable ones. 

 

[Jamesc]

No ka

My undertaker better... they never complain

 

Lolll

 

That's why I cannot understand why so many people want to drive a PHV.

 

I want to drive a hearse. I can take my time, no need to rush and never hear

 

a word of complain from the person I am driving. 

 

   

[Galantspeedz]

stay safe okay? i'm sure you can take care of yourself but always good to be careful.

Thanks but I left that job already.... but it was fun while it lasts

[chryst]

wah why so many horror stories?

 

last time i do sales, my customers pick and send me to and from airport

 

chia me jiak lunch, dinner and then durian for supper

 

bring me play golf then go massage after that

 

bring me lim jiu sing songs at night

 

buy things from me on lc, cod or cash in advance ... no credit

 

then my boss transferred me out of sales dept after a while

 

ðð

Were you selling..... elixir of youth