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10 replies to this topic | 20 praises

#1

Posted 01 February 2018 - 10:33 PM

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Any users here? Any one knows why i am unable to see a external HDD connected to the NAS using USB on the back in the file station? I am able to see that a external HDD is mounted on the top right portion of the DSM interface.


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#2

Posted 02 February 2018 - 08:36 AM

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Any users here? Any one knows why i am unable to see a external HDD connected to the NAS using USB on the back in the file station? I am able to see that a external HDD is mounted on the top right portion of the DSM interface.

Could it be power insufficient
I faced that problem in my $30 3tier dock
It says can support 3 hdd at the same time when the power supply is 12v 3amp = 36w
When each had uses 25w
Crazy manufacturer

#3

Posted 02 February 2018 - 09:12 AM

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Your drive in exFat format? IIRC, needs a (paid) package install.


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#4

Posted 02 February 2018 - 09:36 AM

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Any users here? Any one knows why i am unable to see a external HDD connected to the NAS using USB on the back in the file station? I am able to see that a external HDD is mounted on the top right portion of the DSM interface.

 

you can google the information. The external drive is only for backup so you usually don't see it in file station if i recall correctly.

 

I remember facing the same thing when i first started using my USB drive for backup. But its years ago so i can't remember liao.



#5

Posted 02 February 2018 - 10:18 AM

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you can google the information. The external drive is only for backup so you usually don't see it in file station if i recall correctly.

I remember facing the same thing when i first started using my USB drive for backup. But its years ago so i can't remember liao.

I used to be able to see it and access. Wanted to transfer files from the data recovered Hard disk. Now have to do so from my MAC wirelessly

Your drive in exFat format? IIRC, needs a (paid) package install.

Yeah I think exFat

Could it be power insufficient
I faced that problem in my $30 3tier dock
It says can support 3 hdd at the same time when the power supply is 12v 3amp = 36w
When each had uses 25w
Crazy manufacturer

Can’t be
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#6

Posted 02 February 2018 - 10:54 AM

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you can google the information. The external drive is only for backup so you usually don't see it in file station if i recall correctly.

 

I remember facing the same thing when i first started using my USB drive for backup. But its years ago so i can't remember liao.

I always use filestation to directly copy. faster and save 1 device in the middle.


Yeah I think exFat

Then you'll likely need to install the package, but not free iirc.



#7

Posted 02 February 2018 - 11:18 AM

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I used to be able to see it and access. Wanted to transfer files from the data recovered Hard disk. Now have to do so from my MAC wirelessly
Yeah I think exFat
Can’t be

 

oh so not 1st time user. then i dunno liao haha



#8

Posted 02 February 2018 - 10:54 PM

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What package? 

I always use filestation to directly copy. faster and save 1 device in the middle.


Then you'll likely need to install the package, but not free iirc.

 


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#9

Posted 03 February 2018 - 05:54 AM

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What package? 

https://www.synology.../packages/exFAT


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#10

Posted 03 February 2018 - 07:43 AM

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👍🏻

https://www.synology.../packages/exFAT


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#11

Posted 06 February 2018 - 08:24 PM

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If you goto control panel -> Shared Folder do you see the drive there? Should be under USB something ...

 

Another possibility is that your user access needs to be setup to access the drive 

 

Control Panel->User->User Profile->Edit->Permissions

 

If your drive is NTFS or FAT32 it should be viewable

 

Any users here? Any one knows why i am unable to see a external HDD connected to the NAS using USB on the back in the file station? I am able to see that a external HDD is mounted on the top right portion of the DSM interface.

 


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