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25 replies to this topic | 115 praises

#1

Posted 28 June 2018 - 10:31 AM

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ok, I went through the homepage and conclusion I have is singtel charges $10.70 per GB of excess data.

 

my plan gives me 3gb of data + 1 gb of data (CIS) = 4 gb.

 

but when i opened my bill last night, i saw my data clocked about 4.5gb but there was an additional $30 for the excess 0.5gb data !?

 

when you hit 90% of you data, ST will send a warning SMS ... i did not get that.

 

i will usually check on the last day of my billing cycle (Singtel app) and i am sure i only clocked about 3.4gb at the end of the day.

 

anyone got wrong billing by singtel before ?



#2

Posted 28 June 2018 - 10:52 AM

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is it your plan (contract) ends?

Reverted back to the original 2gb? 

Thats why kanna charge S$30 for the extra 2.5gb?

 

It happened to me last month.

Two of my singtel lines, contract ends. and kana charge for the extra data. 


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#3

Posted 28 June 2018 - 11:13 AM

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you on Combo 2?

the 4GB is 2GB 4G + 2GB Wifi hor

these are all current CIS plan

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  • 2018-06-28_111232.png

Edited by Wt_know, 28 June 2018 - 11:14 AM.

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#4

Posted 28 June 2018 - 11:22 AM

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is it your plan (contract) ends?

Reverted back to the original 2gb? 

Thats why kanna charge S$30 for the extra 2.5gb?

 

It happened to me last month.

Two of my singtel lines, contract ends. and kana charge for the extra data. 

my contract till feb 2019 ...

 

present is 3 + 1 = 4gb CIS plan.

 

even want to charge, I also dunno how they came to $30 for 0.5 gb ??

 

I will have to TRY to call them ... if they just charge me $10.70, I would have just paid up quietly.


you on Combo 2?

the 4GB is 2GB 4G + 2GB Wifi hor

these are all current CIS plan

diff company have different CIS plans ... I am on SGH CIS plan.


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#5

Posted 28 June 2018 - 11:23 AM

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ok, it seems like my company CIS plans sucks! [laugh]

 

diff company have different CIS plans ... I am on SGH CIS plan.

 


Edited by Wt_know, 28 June 2018 - 11:23 AM.


#6

Posted 28 June 2018 - 11:27 AM

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ok, it seems like my company CIS plans sucks! [laugh]

:XD:  :XD:

 

and they keep changing the components of the CIS plans also ... like for my SGH plan ... first 2 times got free caller ID, 3rd time pay 50%, then current free again ... anyway, I will be getting sim-only plan by end of contract.



#7

Posted 28 June 2018 - 11:29 AM

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sim only plan is the best
screw simi cis and combo
own time own target [thumbsup]

Edited by Wt_know, 28 June 2018 - 11:29 AM.

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#8

Posted 28 June 2018 - 12:06 PM

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given up on stinkhell...worst co.....heng i on circles.life...and have 14gb data,.,,,,,only $28


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#9

Posted 28 June 2018 - 01:37 PM

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I nearly faint

 

singtel charged me $5 for 1 MB of excess data

 

kena proper and good

 

arxe bleeding like hell

 

 

my fault did not read the fine print

 

 

 

 

 


given up on stinkhell...worst co.....heng i on circles.life...and have 14gb data,.,,,,,only $28

 

 

I am shocked until pants dropped

 

 

I though Hell-Fi no charges

speed burning fast

 

times must be bad

 

even the big boss kena charged



#10

Posted 29 June 2018 - 12:42 AM

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Did you set data limit on your phone?

The phone will remind you if you are going to exceed data limit.

No need to wait for Singtel to remind. Too late liao. 


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#11

Posted 29 June 2018 - 01:12 AM

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MR or Zero1 would b a good consideration if u always need to worry abt overrunning ur data quota. 


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#12

Posted 29 June 2018 - 08:21 AM

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given up on stinkhell...worst co.....heng i on circles.life...and have 14gb data,.,,,,,only $28

U need 14gb of data for what?

Face time the people down there?

#13

Posted 29 June 2018 - 08:21 AM

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U need 14gb of data for what?

Face time the people down there?

 

 

they give i take lor...hahaha


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#14

Posted 29 June 2018 - 10:13 AM

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MR or Zero1 would b a good consideration if u always need to worry abt overrunning ur data quota. 

 

I have a zero1 line, only S$19 nett  including caller-id during the promo sign-up. with a "NEW" mobile Number.

my daughter used more than 30gb monthly to stream videos.

 

recently, i port over a OLD Singtel number to Zero1.

And zero1 allowed me to port over to replaced the "NEW" number without any charge.

Bravo to Zero1. 

 

Unlike Starhub, port over from Singtel to Starhub, I need to pay registration fee.

really eat shit.


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#15

Posted 29 June 2018 - 12:15 PM

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I have a zero1 line, only S$19 nett  including caller-id during the promo sign-up. with a "NEW" mobile Number.

my daughter used more than 30gb monthly to stream videos.

 

recently, i port over a OLD Singtel number to Zero1.

And zero1 allowed me to port over to replaced the "NEW" number without any charge.

Bravo to Zero1. 

 

Unlike Starhub, port over from Singtel to Starhub, I need to pay registration fee.

really eat shit.

wah ... you really picked the cow one ...  now $29.99 liow ....

 

[bigcry] ... I missed the "bus" ...

 

btw, how is the managed network speed ?

 

coz I am considering ST ... $20 (5gb) + $5.35 (CID) = $25.35 ...

 

so if pay another $4.64 to make it worry free, why not right ?



#16

Posted 29 June 2018 - 02:32 PM

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wah ... you really picked the cow one ...  now $29.99 liow ....

 

[bigcry] ... I missed the "bus" ...

 

btw, how is the managed network speed ?

 

coz I am considering ST ... $20 (5gb) + $5.35 (CID) = $25.35 ...

 

so if pay another $4.64 to make it worry free, why not right ?

 

Zero1 line so far so good.

No complaint. Since it is at such a low price.

After using up the initial 3GB data at high speed, switch to 3G line is faster than using the 4G line.

 

I re-contract another singtel line on 06Jun2018, the promo at that time is 5GB + 2GB free = 7GB data.

I didnt take the caller ID. 

Only pay S$20 nett per month : For 7GB data + 150mins + 500 sms + incoming call free

 

Take note : That extra Singtel "2GB" is not the useless Singtel wifi. 



#17

Posted 29 June 2018 - 02:38 PM

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Zero1 line so far so good.

No complaint. Since it is at such a low price.

After using up the initial 3GB data at high speed, switch to 3G line is faster than using the 4G line.

 

I re-contract another singtel line on 06Jun2018, the promo at that time is 5GB + 2GB free = 7GB data.

I didnt take the caller ID. 

Only pay S$20 nett per month : For 7GB data + 150mins + 500 sms + incoming call free

 

Take note : That extra Singtel "2GB" is not the useless Singtel wifi. 

 

sounds like the zero1 is what I am looking for ...

 

but only downside is no overseas voice roaming.



#18

Posted 29 June 2018 - 10:56 PM

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sounds like the zero1 is what I am looking for ...

 

but only downside is no overseas voice roaming.

 

MR hav roaming...but e basic bundled ($8) data is oni 1GB....so u need to topup if u want more....n their throttled spd after data limit is slower than zero1


Edited by zipping, 29 June 2018 - 10:58 PM.


#19

Posted 30 June 2018 - 12:40 AM

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MR hav roaming...but e basic bundled ($8) data is oni 1GB....so u need to topup if u want more....n their throttled spd after data limit is slower than zero1

MR throttle speed is 256kb/s,

Zero throttle speed is 1Mb/s.
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#20

Posted 30 June 2018 - 01:39 AM

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:XD:  :XD:

 

and they keep changing the components of the CIS plans also ... like for my SGH plan ... first 2 times got free caller ID, 3rd time pay 50%, then current free again ... anyway, I will be getting sim-only plan by end of contract.

Why not sign up with a MVNO, I think they offer good value, and most important is no bill shock like what you encountered.

 

I see you are using 4GB. The closest is Myrepublic $8 uno plan top up $12 for additional 3 gb. Final price will be $20/month and your get,

4 GB

1000 min outgoing

Free incoming

Free caller ID

1000 sms.

No contract.

Boundless data. Means no bill shock, They throttle your data speed when you over shot your limit.

 

Only thing they are riding on Starhub infrastructure. Some say coverage not as good as singtel.  


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