Limousine driver fired after bust up with customer (Video)

[Kamikaze89]

https://drive.google.com/open?id=1aYoepzZbtH-tX8zn2BGt5HW5-Qxt3vr_

 

https://drive.google.com/open?id=1aYoepzZbtH-tX8zn2BGt5HW5-Qxt3vr_

 

Who do you think is right? 

 

The limousine driver (Kevin) or the passenger (Mr Lee) 

 

seem to me that it is a free limousine service offered by banks (DBS Asia Treasure, OCBC Voyage etc). Honestly, don't understand why is it that the passenger can get so worked up.    

 

By the way, the driver got fired by Wolero (I heard). 

Edited October 12, 2018 by Kamikaze89

[Yewheng]

https://drive.google.com/open?id=1aYoepzZbtH-tX8zn2BGt5HW5-Qxt3vr_

 

https://drive.google.com/open?id=1aYoepzZbtH-tX8zn2BGt5HW5-Qxt3vr_

 

Who do you think is right?

 

The limousine driver (Kevin) or the passenger (Mr Lee)

 

seem to me that it is a free limousine service offered by banks (DBS Asia Treasure, OCBC Voyage etc). Honestly, don't understand why is it that the passenger can get so worked up.

 

By the way, the driver got fired by Wolero (I heard).

Of coz kanna fired La.. He should not even take video and post in public and expose in the 1st place. If Mr Lee is rude, can feedback later. Plus there are many ultra rich individuals sees this and who dares to take the free limousine service after that? It will be a bad publicity for dbs too.

[Icedbs]

https://drive.google.com/open?id=1aYoepzZbtH-tX8zn2BGt5HW5-Qxt3vr_

 

https://drive.google.com/open?id=1aYoepzZbtH-tX8zn2BGt5HW5-Qxt3vr_

 

Who do you think is right? 

 

The limousine driver (Kevin) or the passenger (Mr Lee) 

 

seem to me that it is a free limousine service offered by banks (DBS Asia Treasure, OCBC Voyage etc). Honestly, don't understand why is it that the passenger can get so worked up.    

 

By the way, the driver got fired by Wolero (I heard). 

 

Really depends on how long Kevin has been waiting before he starts calling Mr. Lee

 

If Mr. Lee's plane has landed for awhile, and every passenger is coming out of the gate but still no sign of Mr. Lee, then I think there is nothing wrong for Kevin to cal him to see and he is still around.

 

But if Kevin started  calling Mr. lee the moment the plane landed, simply because he got many other people to fetch,  then that's wrong. 

 

Really depends on what actually happen before the video.

[Yewheng]

Really depends on how long Kevin has been waiting before he starts calling Mr. Lee

 

If Mr. Lee's plane has landed for awhile, and every passenger is coming out of the gate but still no sign of Mr. Lee, then I think there is nothing wrong for Kevin to cal him to see and he is still around.

 

But if Kevin started calling Mr. lee the moment the plane landed, simply because he got many other people to fetch, then that's wrong.

 

Really depends on what actually happen before the video.

Ya, even than, he should not take video and then post it in social media. This is no good..

[Icedbs]

Ya, even than, he should not take video and then post it in social media. This is no good..

 

Sometimes I am not sure if they are being instructed by their company to video when in dispute with a client,  in case that dispute goes into investigation.

 

But to post it up to social media, that is of course wrong. 

[Mustank]

Edited October 12, 2018 by Mustank

[RogerNg_185295]

Deserves to be sacked. As a professional driver, nope, it's not those common phv n taxi drivers, much is expected of the driver

[Hamburger]

Trying to be too clever here.

 

Backfired.

[Jamesc]

https://drive.google.com/open?id=1aYoepzZbtH-tX8zn2BGt5HW5-Qxt3vr_

 

https://drive.google.com/open?id=1aYoepzZbtH-tX8zn2BGt5HW5-Qxt3vr_

 

Who do you think is right? 

 

The limousine driver (Kevin) or the passenger (Mr Lee) 

 

seem to me that it is a free limousine service offered by banks (DBS Asia Treasure, OCBC Voyage etc). Honestly, don't understand why is it that the passenger can get so worked up.    

 

By the way, the driver got fired by Wolero (I heard). 

 

Lets see.

 

Mr Lee must be a high net worth customer.

 

I myself am a POSB customer since Primary 1 when my mom open an account and I got the

passbook in school and also an O Chi Bee Chi customer and they never even offer me a free bus 

ride from the airport let alone a car.

 

So Kevin is a driver for a VIP. If you do a pick up at the airport you wait with your little sign until the

customer comes out and you wait no matter how long if the customer delayed by bad weather, long 

custom queue, long baggage delay, takes his time to buy duty free or trying his luck to get the 

stewardess phone number.

 

You wait until the customer comes out and you show your friendliest smile and no sign of frustration

you had to wait so long unless your company calls you and tells you not to pick up.

 

Nowhere is harass your customer calling 3 times and recording your customer. Kevin is rightfully 

sacked. If Kevin not happy he can take it up with MOM but he has such a weak case not much they can do for him.

 

  

Edited October 12, 2018 by Jamesc

[Philipkee]

Lets see.

 

Mr Lee must be a high net worth customer.

 

I myself am a POSB customer since Primary 1 when my mom open an account and I got the

passbook in school and also an O Chi Bee Chi customer and they never even offer me a free bus

ride from the airport let alone a car.

 

So Kevin is a driver for a VIP. If you do a pick up at the airport you wait with your little sign until the

customer comes out and you wait no matter how long if the customer delayed by bad weather, long

custom queue, long baggage delay, takes his time to buy duty free or trying his luck to get the

stewardess phone number.

 

You wait until the customer comes out and you show your friendliest smile and no sign of frustration

you had to wait so long unless your company calls you and tells you not to pick up.

 

Nowhere is harass your customer calling 3 times and recording your customer. Kevin is rightfully

sacked. If Kevin not happy he can take it up with MOM but he has such a weak case not much they can do for him.

 

Hear hear. Learn from @jamesc

 

That's why his MIL still loves him so much.

 

Kevin should have come earlier to MCF to learn from the best.

[Jamesc]

I highly recommend Kevin to attend this course.

 

 

Needless to say the 3 modules are exactly what Kevin need to learn.

 

Project a Positive and Professional Image

Provide Go-The-Extra-Mile Service

Respond to Service Challenges

 

WSQ Certified Service Professional

1.     Overview

The WSQ Certified Service Professional (CSP) Programme is a national WSQ service training programme developed to professionalise the service profession by equipping workers with a positive mindset, and enabling them to develop a mastery of service skills set. 

• Provide Go-the-Extra-Mile for Service
• Project a Positive and Professional Image
• Respond to Service Challenges

 

 

Edited October 12, 2018 by Jamesc

[Jamesc]

Hear hear. Learn from @jamesc

 

That's why his MIL still loves him so much.

 

Kevin should have come earlier to MCF to learn from the best.

 

I only provide service excellence training (hands on)

 

in certain very specialise industries.

 

KTV and Massage Parlors.

 

I am not qualified in other fields like limo drivers.

 

 

If any owners of KTV or Massage Parlors is looking

 

for a service consultant please PM me. 50% discount

 

for MCF members. My way of giving back to the 

 

MCF community. You can call it community service

 

if you like.

 

 

My specialty is teaching the 3 modules

 

Rubbing the customers the right way

Every customer deserves a special service

The importance of the providing the human touch

 

I will also provide a free catchy catch phrase for your Massage Parlor.

 

Something like

 

If you come here once you will come again. 

 

  

Edited October 12, 2018 by Jamesc

[Jamesc]

https://drive.google.com/open?id=1aYoepzZbtH-tX8zn2BGt5HW5-Qxt3vr_

 

https://drive.google.com/open?id=1aYoepzZbtH-tX8zn2BGt5HW5-Qxt3vr_

 

Who do you think is right? 

 

The limousine driver (Kevin) or the passenger (Mr Lee) 

 

seem to me that it is a free limousine service offered by banks (DBS Asia Treasure, OCBC Voyage etc). Honestly, don't understand why is it that the passenger can get so worked up.    

 

By the way, the driver got fired by Wolero (I heard). 

 

This thread about Kevin by TS Kamikaze.

 

Couldn't be a more appropriate TS. 

 

  

[Mcf777]

These are the bank high ses client.

 

This kukubird go n post it public. Deserved it.

[Jamesc]

I forgot to add i also do Mystery Shopper Surveys.

 

I pretend to be a customer and go to your Parlor for a massage.

 

After the massage I will give you a very detailed report and I mean a very detailed report.

 

I am a professional and don't do these 5 minute hit and run surveys.

 

I will stay for the full 2 hours to do the report. How much can you learn in 5 minutes?

 

I always say if you do a 5 minute survey then you are coming to a conclusion too soon.

 

 

PS I don't survey gay massage establishments as I don't have a clue what gay customers

 

are looking for. No clue at all.

Edited October 12, 2018 by Jamesc

[DACH]

Maybe he should just sleep in the car while waiting. 

[Inlinefour]

Customer is dbs treasures UHNW client

 

Driver confirmed uplorry one

 

SG is a playground for the rich only

 

Pappies from ivory tower approved this

[Yewheng]

Lets see.

 

Mr Lee must be a high net worth customer.

 

I myself am a POSB customer since Primary 1 when my mom open an account and I got the

passbook in school and also an O Chi Bee Chi customer and they never even offer me a free bus

ride from the airport let alone a car.

 

So Kevin is a driver for a VIP. If you do a pick up at the airport you wait with your little sign until the

customer comes out and you wait no matter how long if the customer delayed by bad weather, long

custom queue, long baggage delay, takes his time to buy duty free or trying his luck to get the

stewardess phone number.

 

You wait until the customer comes out and you show your friendliest smile and no sign of frustration

you had to wait so long unless your company calls you and tells you not to pick up.

 

Nowhere is harass your customer calling 3 times and recording your customer. Kevin is rightfully

sacked. If Kevin not happy he can take it up with MOM but he has such a weak case not much they can do for him.

 

But the thing is, airport arrival pickup no waiting so these driver go where wait?

Customer is dbs treasures UHNW client

 

Driver confirmed uplorry one

 

SG is a playground for the rich only

 

Pappies from ivory tower approved this

Actually if the driver apologized and explained why he called him 3 times, Mr Lee may have calmed down and then things may turn out a different way. It's how a person react to things that affect then chain of happenings.