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Owner unwilling to pay after workshop rendered service

Owner unwilling to pay after workshop rendered service

chitchatboy

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A post about a customer who refused to pay after a battery replacement workshop rendered its services has gone viral online.

Spotted on its own facebook page, FastFix Car Battery Replacement Service explained how the whole issue came about. 

It wrote in its post that its client, Mr C, reached out to them saying that he needed help as his car could not start. After listening to the symptoms the car showed( car still cranks and aircon is not as strong as before), the workshop concluded that it needed a new battery.

However, upon reaching Mr C, whose car was parked in the CBD and hence the need to pay for ERP charges, the guys from FastFix realised that it wasn't the battery that needed replacing.

Concluding that there was nothing the guys from FastFix could do to help, Mr C was then asked to pay for the labour fee that had been pointed out before in their Whatsapp conversation. Unfortunately, Mr C disagreed and refused to pay the $50 that they had agreed on as nothing has been done to his Kia. 

There was not much FastFix could do which probably prompted them to 'share their story' of the client on their facebook page.

 

 

Here are some of the notable comment in the post.

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It's best to join AAS if you don't wanna pay for any tow or transport plus labour charges if your car broke down.  I had been with AAS for many years since i got my car in 1997.

 

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Wah...
Car still cranks but needs a new battery?  
Since when is that good advice for a car that "won't start" 
If it's cranking, it's not the battery issue 
(although a weak / worn battery may still need replacing, it's not the battery that stopping the car from starting) 

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On 10/3/2019 at 5:53 AM, Darryn said:

Wah...
Car still cranks but needs a new battery?  
Since when is that good advice for a car that "won't start" 
If it's cranking, it's not the battery issue 
(although a weak / worn battery may still need replacing, it's not the battery that stopping the car from starting) 

Agree. Engine can crank but car can't start. It showed the battery still has strength. I reckon the workshop made the wrong conclusion prior to making the trip.

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