Apollo 1st Gear May 31, 2008 Share May 31, 2008 (edited) Police move in after angry crowds demand refund for cancelled Sentosa show http://singaporeseen.stomp.com.sg/photo/getFullSizePhoto.do?id=23379http://singaporeseen.stomp.com.sg/photo/getArticlePhoto.do?id=3880 http://singaporeseen.stomp.com.sg/photo/getArticlePhoto.do?id=3878http://singaporeseen.stomp.com.sg/photo/getArticlePhoto.do?id=3879 "Some foreigners began to bang tables; staff (including a manager at the counter) just nonchalantly said "Sentosa will never give cash refunds. If you're interested in swapping tickets for vouchers, step forward." ------------- according to the past rules.. the apex stops with the manager and his staff.. time to move on.. Edited May 31, 2008 by Apollo ↡ Advertisement Link to post Share on other sites More sharing options...
Coolpica 4th Gear May 31, 2008 Share May 31, 2008 (edited) Really malu. All the GEMS campaign that Govt has promoting was washed down the drain in a single night. All should boycott Sentosa since it's management is so inflexible and treat customers like dirt. I always feel that it is an island of fleece. Everything is so damn expensive. Edited May 31, 2008 by Coolpica Link to post Share on other sites More sharing options...
Rncw 5th Gear May 31, 2008 Share May 31, 2008 anything merchandise bought with cash it should be refunded with cash Link to post Share on other sites More sharing options...
Martinsylim Neutral Newbie May 31, 2008 Share May 31, 2008 tourist trap Link to post Share on other sites More sharing options...
Apollo 1st Gear May 31, 2008 Author Share May 31, 2008 just wondering how many elites & AMTK coming in fr international conference esp the security conference got caught in this.. it wud b interesting who gets to face the gulliotine soon. Link to post Share on other sites More sharing options...
Blackyv Turbocharged May 31, 2008 Share May 31, 2008 wat a good deal... u pay me cash, i cancel the show, i refund with voucher... like that hor, i can easily "sell" the voucher off leh..... uumm..btw, wonder what voucher will they refund with?? dont tell me it's those useless spa or beijing 101 voucher i always receive hor.... Link to post Share on other sites More sharing options...
Bern2 Neutral Newbie May 31, 2008 Share May 31, 2008 Was there last night for the show with my kids. Songs of the Sea show was cancelled due to technical glitch. They were offering a 3 mths valid coupon for the show with free island admission. It was $6 per ticket. There were many many many unhappy tourists. Mata was called to "crowd control". Disgraceful conduct from their staff who are ill trained to handle the situation. Sentosa management should be fired for allowing such a thing to happen. What happened to all the contigency planning from their "world class" resort island? I asked the staff if this was the first time its happened and he replied that its happened before. Did they expect everyone to accept their offer of "complimentary" tickets as fair compensation? What about those who were on flights home the next day? What could they do with their 3 month tickets. Top staff did not even turn up.... utterly pathetic excuse if you ask me. All in all,everyone left feeling cheated. Even the Mata cannot believe it. He just shook his head when I asked him what's the problem of returning the money they just took from us 20 mins earlier. The fault was entirely on Sentosa.... they were even accepting ticket sales 10 mins before the show was supposed to start. So much for our service Link to post Share on other sites More sharing options...
Starry Supercharged May 31, 2008 Share May 31, 2008 what show is this and what it is all about? Link to post Share on other sites More sharing options...
Mage Clutched May 31, 2008 Share May 31, 2008 did they use the "honest mistake" excuse? Link to post Share on other sites More sharing options...
Albeniz Turbocharged May 31, 2008 Share May 31, 2008 What show was that? Why the last minute cancellation? Why was everyone so worked up? Link to post Share on other sites More sharing options...
Gary84 1st Gear May 31, 2008 Share May 31, 2008 Song of The Sea is a show something like the old magical fountain show like that one...Not so bad , i watched it before... Link to post Share on other sites More sharing options...
Yrvsport 2nd Gear May 31, 2008 Share May 31, 2008 So WTF so big deal..Juz return them the money and settle all the problem..The wonder SENTOSA so cheap skate want..when asking for job the salary they offer like those BANGLA come here to work want...Sob Sob... Link to post Share on other sites More sharing options...
Silver_blade Turbocharged May 31, 2008 Share May 31, 2008 Sentosa really mismanaged this situation and I'm disappointed, especially since they are one of our top tourist spot. They should just give everyone a choice of a full refund or voucher w/free entry fee. Link to post Share on other sites More sharing options...
Familymanz 3rd Gear May 31, 2008 Share May 31, 2008 tats why.... even coy have free pass for Sentosa.... I also dun go Link to post Share on other sites More sharing options...
Dafansu Turbocharged May 31, 2008 Share May 31, 2008 lousy management, previously when my show at golden village was delayed by about 10 mins they still gave away free pop corns. Link to post Share on other sites More sharing options...
Genie47 1st Gear May 31, 2008 Share May 31, 2008 The difference is last time free. Now not. SENTOSA. So Expensive and Nothing TO See at All. Link to post Share on other sites More sharing options...
Spade Neutral Newbie May 31, 2008 Share May 31, 2008 even cancelled international concerts like Celine Dion, tickets are refunded! how can these tourists not be refunded? I hope that there was some high up there angmoh for some international news travel journal report there last night. STUPID. Link to post Share on other sites More sharing options...
Silver_blade Turbocharged May 31, 2008 Share May 31, 2008 Especially now. There is nothing much there and many of the attractions really need to be revitalized. ↡ Advertisement Link to post Share on other sites More sharing options...
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