Errors from Printing via browsers - IT

[Jonbummer]

hi

 

wondering if anyone else had this issue

 

just realised i had this problem after trying out on

IE8, Firefox, Opera, and Goggle Chrome

 

that if i try to Print a webpage directly from any of the mentioned browser,

File -> Print

ALL of them will notify it has 'crashed' and need to restart!

 

IE8 pop up a DEP error

 

initially i thot it was the silly IE8 but with the 3 other browsers also behaving

in similar way i think the prob run a bit deeper

 

btw, am running XP

 

hope some IT experts here can shed some lights

 

cheers & TIA

[Hondacrv]

reinstall ur printer's drivers/software to see if it will help.. get the drivers/software from the manufacturer's website..

[Jonbummer]

hi

 

i did better... by reinstall the entire Windows XP

 

but guess wat it's still the same!

[Stitchohana]

try to search if there is a newer version of the printer driver online.

[Happily1986]

Can you specify whether it is a network printer or a printer that is directly connected to your computer?

 

And can you otherwise print with no problems from other applications say MS Word?

 

Have you ensured that all of the browsers have been updated to their latest build versions?

 

Ensure that you have not accidentally disabled the Windows Printer Spooler Service. To check go to Start>Run and type services.msc

Look for "Print Spooler".

Under the Status and Startup Type Column, check that they are set to "Started" and "Automatic" respectively.

Edited September 5, 2009 by Happily1986

[Victorco]

since u reinstall windows. may i ask what the site u trying to print ?? graphic intense or java base or jus plain normal website ?

 

possible to print to PDF or xps first then print from words or pdf reader instead ? see if u still have this problem

 

[Jonbummer]

yup i can print from MS Office applicatons ok

 

it is only printing from webpage that pose a challenge

 

i may really have to check with canon on the driver.

as the "Print Spooler" is Started and Auto already

[Rickster]

Could it be that you are running the driver that is not compatible to your windows xp?

[Rickster]

Deleted.

Edited September 7, 2009 by Rickster

[Jonbummer]

apparently it's a printer driver related issue.

 

thanks to bros who highlight it

 

pls see...

 

Datails:

<Operation environment>

Windows XP Service Pack2 later

Windows Server2003 Service Pack1 later

 

<Sympton>

If you are using LBP3200 on Windows XP Service Pack 2 or another operating system equipped with Data Execution Prevention function, the [Data Execution Prevention] dialog box may appear before printing.

In this case, update the software using the following procedure.

You can print without displaying the [Data Execution Prevention] dialog box by updating the software.