St*mf*rd Tyres - NOT AGAIN!

[DarkLord]

I see.. My previous dealing with them still quite ok. But I definitely wun let them shout at me!!

[Lammy84]

The "friend" sounds abit fishy. Atrocious english too

[Xrdude]

Sorry double post...

Edited October 12, 2009 by Xrdude

[Mockngbrd]

wait the friend start shouting at you den you know

[Jassonlo]

wah.. you england is . Took me a while to try to make out what you are posting.

 

in all fairness, we'll never know what's really happended unless that conversation was recorded and can be produced or like what TS said, scan his invoice and upload it since your friend alleged that the location Tampines was written on it.

 

Also, TS was at the Tampines branch.... but the brake pads were not there?

 

don u find it strange? he just posted 12 posts. most likely he is a clone . jus wait n c his nesx reply.

 

[Rncw]

if you're not happy with their services, and wrong products given, you can call off the sales and demand for a full refund. That is your rights as consumer.

[Curahee]

Bro dunno how to speak in proper english consider ah beng mei?

[Furrynadz]

i find that autobacs carries a wider range, stamford range of stuff is basically unchanged since donkey years ago

stop going to them since 2004

 

[Wry85]

Hi bro, why are you so surprise? This is the normal customer service attitude of Stamford Tyres! Not sure about shouting, I know staff of Stamford Tyres do insult their customers. They do say things like "Woa, so long never see steel rims already" and "Now no one buys 14" rims liao, go and buy second hand ones lah." All these are what they said to me when I drove to Stamford Tyres in 2006 when I just got my driving license. Was driving my dad's car at that time, K11 march, wanted to change from steel rims to sports rims and this is how they treated me, their potential customer.

 

In the end, I got a set of Kyowa racing light weight 14" sports rims plus tyres from Eng Wah Tyres, at a price $300 cheaper than Stamford, so much lighter than the HEAVYWEIGHT rims provided by Stamford.

 

To the people from Stamford Tyres who are reading this, I went to the branch at Macpherson, served by an old guy. Can pm me if you want to know more.

 

Conclusion: I will never patronise Stamford Tyres again, regardless of me driving lao pok car or evo. So much for customer service from a SGX listed company.

[Wry85]

don u find it strange? he just posted 12 posts. most likely he is a clone . jus wait n c his nesx reply.

 

Maybe he is from Stamford. Just a wild guess.

[Mustank]

hey....i steel rims i will not sell my steel rims for sport rims even if they are free .....unless they are ROH steel rims

 

using all these maintenance free durable equipment makes driving a breeze

Edited October 12, 2009 by Mustank

[Curahee]

After reading, i feel that stamford tyre really treat their consumer very bad. Stamford tyre is my co tyre supplier, we r into heavy vehicle manufacturing and trading, maybe between my co and stamford tyre we r in a B2B relationship, hence its pretty customer oriented and treat us well, as for B2C, they doesn't seems to give a damn.

[Wry85]

hey....i steel rims i will not sell my steel rims for sport rims even if they are free .....unless they are ROH steel rims

 

using all these maintenance free durable equipment makes driving a breeze

 

The cabs are using steel rims, so I am sure there is still a supply of them. I still have a set of brand new unused steel rims at home.

[D_bergkam]

Give Stamford a break.

 

In the service industry, its not possible to train all staff to be 100%.

Once in a while, we will encounter black sheep service personnel, but it is probably not the company's stand.

[MrFlax]

had bad experience a few years ago with STMFD as well, never went back ever since.

 

[Mustank]

problem is my one needs 6 holes

 

5 hole one easier to find.......6 holes one, sweat

 

steel rim bua curb no heart pain

[Mustank]

whoa!!! you buy bob the builder size tyre, one is maybe $1000 each

 

confirm ST love you deep deep

[Ronnchee]

To be fair, all organisation sure have bad eggs. Maybe he/she didnt have a good sleep, hence temper not so good, and the customer become the victim, blah blah blah.

 

Stamford Tyres, other than the products are abit pricey, the service is good. I bought my few rims and tyres from Loyang, and the manager Micheal good service.