RWS casino to gambler: Return your winnings

[Speedz76]

taken from yahoo

 

http://sg.yfittopostblog.com/2010/09/27/rw...-your-winnings/

 

wtf?? can imagine how pissed he is... would they have refund him his $$ if he had lost instead? classic example of "the house always win" rules apply here

 

 

 

A 67-year-old man was told to forfeit his winnings at Resorts World Sentosa’s (RWS) casino after finding out his exclusion order from the National Council on Problem Gambling (NCPG) had taken effect.

 

Retired cabby Mr Teo Thiam Kee told The New Paper (TNP) that he knew his son had applied for an exclusion order but was not told when the order would take effect so he continued going to the casino to gamble.

 

He said, “I’d won about S$200 but they made me cough up the money before I was allowed to leave. This is unfair. They allowed me to enter but took away my winnings.”

 

According to the same paper, Mr Teo and his family appeared before the committee of assessors at the Family Link@Lengkok Bahru on Sept 8. The committee hears cases before deciding whether to grant the exclusion order.

 

He then went to RWS after the session ended and continued to do so over the next few days as he was told that it would take some time for the order to be granted. However, he was stopped on Sept 11 after he scanned his identity card to exit the casino.

 

Mr Teo returned his S$200 winnings and told TNP, “I didn’t know I had to forfeit my winnings. If I knew, I wouldn’t have gone there.”

 

RWS spokesman, Ms Lee Sin Yee, said the exclusion order for Mr Teo showed up in the system at the time of his exit and not when he entered.

 

Mr Teo claimed that the letter from NCPG informing him that the exclusion order had been granted was dated Sept 9 and delivered by hand after he returned home that same day.

 

It was also reported that the notification of the exclusion order is sent by courier to the respondent and once it is issued, the exclusion order will be deemed effective, regardless of whether the respondent has received it.

 

According to the Casino Control Act, an excluded person or those below the age of 21 must forfeit their winnings if they are caught in the casinos here. The forfeited money goes into the Government Consolidated Fund.

Edited September 27, 2010 by Speedz76

[Sosaria]

Read their RUBBISH excuses make my blood boil [furious]

 

If he lost money during his visit, will rws return his cash? Going by the same logic.

 

In fact I think the regulator should give them a BIG fine for allowing people on the exclusion order to gamble... since rws claims that they're reclaiming this guy's winnings because he was excluded. Again, going by the same logic.

[Jamesc]

So if you lose money, they will return your loss

 

to you cos you are on the list?

[Ultramega]

taken from yahoo

 

http://sg.yfittopostblog.com/2010/09/27/rw...-your-winnings/

 

wtf?? can imagine how pissed he is... would they have refund him his $$ if he had lost instead? classic example of "the house always win" rules apply here

 

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According to the Casino Control Act, an excluded person or those below the age of 21 must forfeit their winnings if they are caught in the casinos here. The forfeited money goes into the Government Consolidated Fund.

 

 

Wrong... the government always win.

 

[Darryn]

The casino is just following govt rules. Is not there fault...if want to blame, then blame govt, but seems quite reasonable to me....

[Vid]

LPPL... nothing he can do. Did they return the $100 entry to him?

[Galantspeedz]

He then went to RWS after the session ended and continued to do so over the next few days as he was told that it would take some time for the order to be granted.

 

when i read the above sentence.... my first thought is he deserve it

[Thugstercena]

He then went to RWS after the session ended and continued to do so over the next few days as he was told that it would take some time for the order to be granted.

 

when i read the above sentence.... my first thought is he deserve it

same thoughts. its like knowing that there is speed camera in front but still wan test. kena ardy den kpkb.

[The_Bear]

Moral of the Story: Do Not Gamble

[Picnic06-Biante15]

Moral of the Story: Do Not Gamble

errrrr......... betting can .....

[Neutralsg]

taken from yahoo

 

http://sg.yfittopostblog.com/2010/09/27/rw...-your-winnings/

 

wtf?? can imagine how pissed he is... would they have refund him his $$ if he had lost instead? classic example of "the house always win" rules apply here

 

 

 

A 67-year-old man was told to forfeit his winnings at Resorts World Sentosa

[Wish1719]

Lesson learned....

When you are BANNED....you are BANNED!!!

 

don't push your luck...

[Yoongf]

This news indicates some flaws in the system while at the same time shows how recalcitrant a compulsive gambler can be.

 

Wad flaws?

[Subarugt]

lucky not win 20k

[Subarugt]

else he sure cry or his family members also cry n hope to remove the ban ahahhaha

Edited September 28, 2010 by Subarugt

[Tigerr1001]

lucky not win 20k

 

 

Worst if he had strike a slot or "tiger machine" jackpots. The tiger aka govt will eat his jackpot till boneless.

[Neutralsg]

Wad flaws?

Read this "According to the same paper, Mr Teo and his family appeared before the committee of assessors at the Family Link@Lengkok Bahru on Sept 8. The committee hears cases before deciding whether to grant the exclusion order.

 

He then went to RWS after the session ended.."

The system would have been better placed if anyone who had attended such a session is immediately banned temporarily from going to a casino pending the outcome before being allowed (if exclusion order is unsuccessful) or completely disallowed (if application is successful) from going to a casino.

Other flaws could be:

He should be allowed a refund of his deposit from his winnings or losses if the system upon exit indicates that he is banned since he is allowed to go to the casino before the official ban.

 

Just my 2 cents.

[Hiphiphoray]

Geez.

 

How do they calculate $200 ? The moment the ban is official with prefably exact timing involve ? Hence they retrace back the videos from that exact moment onwards until he leaves the casino ?

 

Strange lei.......why cant they fish him out immediately ? Why must wait until he leave the place then tell him ?

 

Surely the system would have pick him up instanteously and identify him within a short time right ?