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ALL consolidated SMRT/NEL/KT.. simisai BREAKDOWNS here!


New_Atlantis
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Didn't I read new signalling now all installed and under trial?

 

Also all sleepers changed to concrete.

 

But now excuse is power supply.

Must be associated to rainfall.  Why not say that.

 

Think they dont know what they are doing all the while. They thought by changing sleepers and signalling, no delay and breakdown will happen liao.

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4 hours later, MRT service is back to normal

 

 

Train service on a stretch of the East-West Line returned to normal last night after encountering disruptions at peak hour for almost four hours.

 

 

The train disruption began at about 6.30pm and service returned to normal at about 10.15pm.

 

 

- See more at: http://news.asiaone.com/news/singapore/4-hours-later-mrt-service-back-normal#sthash.AiaSvB85.dpuf

 

 

back to normal already, boh dai jee boh dai jee ...  [:p] 

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4 hours later, MRT service is back to normal

 

 

Train service on a stretch of the East-West Line returned to normal last night after encountering disruptions at peak hour for almost four hours.

 

 

The train disruption began at about 6.30pm and service returned to normal at about 10.15pm.

 

 

- See more at: http://news.asiaone.com/news/singapore/4-hours-later-mrt-service-back-normal#sthash.AiaSvB85.dpuf

 

 

back to normal already, boh dai jee boh dai jee ...  [:p] 

 

Joo Koon to clementi stretch high chance will have problem again de. Cause not the first time having such problem like yesterday.

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wah ... that's bolehland standard leh

before fully implemented ... system obsolete liao

after fully implemented ... need to upgrade liao

after upgraded ... time to change system liao

 

Need to upgrade Liao.

 

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This type of news post in MCF the best. Sure got many ppl believe one since all the elites here don't take public transport.

 

Commuter satisfaction in public transport at 9-year high: PTC survey

http://www.channelnewsasia.com/news/singapore/commuter-satisfaction-in-public-transport-at-9-year-high-ptc/3496014.html

 

stock-mrt-passengers-04.jpg

 

SINGAPORE: Commuters’ satisfaction levels with public transport rose to 96.4 per cent last year – the highest in nine years and up from 91.8 per cent in 2015, according to the results of a survey released by the Public Transport Council (PTC) on Monday (Feb 6).

 

In terms of mean satisfaction score, respondents gave public transport 7.6 out of 10, up from 7.2 in 2015. There was improvement in commuter satisfaction across all service attributes for both bus and MRT services.

 

ptc-graph-data.jpg

 

Satisfaction with MRT services was at 96 per cent, up from 93.2 per cent a year ago. The mean satisfaction score also rose to 7.6, up from 7.3 in 2015. The rise was largely driven by improvements in comfort, travel time and waiting time, the survey found.

 

“In particular, the addition of new trains to the North East and Circle Lines in 2016 had eased crowding and improved wait times and journey times. The opening of the Downtown Line 2 in December 2015 has enhanced the convenience of public transport travel for more commuters,” the PTC said.

 

mrt-data.jpg

 

Rail reliability has also improved due to the Land Transport Authority’s and train operators’ efforts at improving maintenance and increasing manpower, as well as asset renewals on the North-South and East-West Lines, it added.

 

As a result, the mean distance travelled between delays of more than five minutes across the network increased by 30 per cent, from 133,000 train-km in 2015 to 174,000 train-km in 2016.

 

“While the number of service delays of more than 30 minutes increased by one incident in 2016, measures to improve incident management and minimise the inconvenience to commuters, such as clearer communication of information on bus bridging services and alternative routes of travel, may have mitigated a little of the impact of these major disruptions on satisfaction levels,” the council said.

 

Satisfaction with bus services also rose to 96.7 per cent, up from 90.7 per cent a year ago. The mean satisfaction score was 7.6, up from 7.2 in 2015. The improvement was largely driven by higher ratings in areas such as customer service, service information and reliability.

 

bus-graph-data.jpg

 

“The improved results are likely attributable to several factors, including the transition to the Bus Contracting Model which has injected greater competition among the bus operators and hence motivated them to improve their services, and the adoption of performance standards for regularity of bus arrivals,” the PTC said.

 

“Improvements felt by commuters can also be attributed to service excellence initiatives put in place by the operators to give recognition to frontline staff who go the extra mile for commuters,” it added.

 

The Public Transport Customer Satisfaction Survey has been conducted annually since 2006. For the latest survey, 3,869 regular bus and MRT commuters, aged 15 years and above, were randomly selected and interviewed in October 2016 at bus interchanges, bus stops and MRT stations, during both peak (7am to 9am and 5pm to 7pm) and off-peak periods.

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surveyed 3,869 bus and MRT commuters.  <_<

 

is this a sufficient sample size given the daily ridership numbers ?

 

 

 

post-15968-0-80267000-1486383345_thumb.jpg

Edited by Blueray
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This type of news post in MCF the best. Sure got many ppl believe one since all the elites here don't take public transport.

 

 

Aiyo depend how they design the questionnaire lor.... 

 

1. How satisfy are you with our Public Transport (Pls tick 1 below)

 

a. Super Satisfy   b. Very Satisfy     c. Quite Satisfy      d. Satisfy      e. Somewhat Satisfy

Edited by Nlatio
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surveyed 3,869 bus and MRT commuters. <_<

 

is this a sufficient sample size given the daily ridership numbers ?

IMO, yes it does seem sufficient. It all boils down to how this sample was chosen though.

 

They say they sampled during peak and off peak. Maybe 10 during peak and the rest during off-peak.

 

Bloody hell la. Peak period people rushing for work where got people so free to stop and give you 15 mins for a survey?

Edited by Kusje
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KNS, i noticed all those survey conducted related to public transport, outcome always very good de. I dont know why they always own self praise own self. Or it is really only 1-2% commuters like me not happy with the public transport, all really happily everafter? Lol.

Edited by 13177
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Soon to come, as we continue to provide good, reliable services to communters, we may need to adjust our current fare rates to meet operators' operational viabilities.

 

Therefore the committee approve its application to ensure smoother, more reliable services.

 

3rd day after approval, breakdowns will progressively appears ...

Survey always before any planned increases ...

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Have received a few notifications on MyTransport, some delay between Jurong East and Joo Koon this morning.

 

Due to "track work", whatever that means. 

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Survey said satisfaction improved and then this morning track faults ...

 

Maybe the survey was done at selected stations and during off peak hours?

 

If doing this morning at Jurong East, let's see how the satisfaction is!

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