Jump to content
Join us at the SGCM Arcade Drive and win up to $27,000 discounts from Volkswagen and Škoda! Read more... ×
RadX

Used Car Dealers Feedback (Part 2)!

Recommended Posts

Clutched

The sales refuses to reduce the admin fee. I wanted to get the car from Select which has no admin fee but Henly has a better and cheaper one. Haiz....guess either I LL pay the $500 or move on then.

I am very keen on the car and I am prepared to put the deposit tomorrow after test drive (today got no time to do so).

 

But I just feel that admin fee is not very fair, especially at $500.

↡ Advertisement

Share this post


Link to post
Share on other sites
6th Gear

The sales refuses to reduce the admin fee. I wanted to get the car from Select which has no admin fee but Henly has a better and cheaper one. Haiz....guess either I LL pay the $500 or move on then.

I am very keen on the car and I am prepared to put the deposit tomorrow after test drive (today got no time to do so).

 

But I just feel that admin fee is not very fair, especially at $500.

 

Dun get too hung up over the "admin fee".. just compute that into the total cost and see if it is reasonable.. some cars selling price with admin fee is still good deal.. other cars selling price without admin fee is also not good deal..

  • Praise 2

Share this post


Link to post
Share on other sites
1st Gear

Dun get too hung up over the "admin fee".. just compute that into the total cost and see if it is reasonable.. some cars selling price with admin fee is still good deal.. other cars selling price without admin fee is also not good deal..

 

Agreed. I paid $300 admin fee when i bought a car from a second hand dealer recently. But discount on the car price was probably less as well.

 

This forum taught me to ask about the admin fees or any fees at the first point of contact with the dealer. Add it all together and voila, you got your total price and lower your chances of unexpected fees popping up at the end. Unless they are deliberately doing it... Then please report back if they do. Thanks!

  • Praise 1

Share this post


Link to post
Share on other sites
Neutral Newbie

Beware of 3 Brothers Auto Pte Ltd.

 

Recently i place a deposit with them for a used car. I saw their ad in sgcarmart and request to view the car. The car is with the seller. I didnt know they dont have a office or carmart during that time. when we are negotiating the car, the car dealer try to trick me ("i will give u a $300 discount if u close the deal today. i jus earn less comm, only earn $300") Later when signing the deposit, she say the $300 comm is to bear by me, i insisted that this is not being agreed. So she no choice and say never mind loh, i just earn from the bank loan and insurance. I have also requested the car to be inspected in good condition and accident free

 

I have applied my bank loan with them, 2 days later they txt me its processing, then the 3rd day they tell me bank cannot process as the car is less than 1 year (i know nothing about car loan). They told me to loan from Hong Leong Finance but with admin fee. (around $200 each for both side). I declined and ask her if i can void the deal and she said yes.

Then the car inspection also came back that the suspension is faulty and the engine oil is leaking etc. Lots of wear and tear issue. Most important is there is  major accident before at the back of the car. The repair works was sloopy causing all the metal underneath to be rusty.

 

I request to void the deal base on the 2 reason above (bank reject & car with major accident) but they decline. At 1st the seller is willing to refund but after hearing the car dealer advise he also refuse to refund. he say i can loan from hong leong but i dont want so is not consider bank rejected. He also say i can only reject the car if its only engine or gear problem. The car previously with accident is not the reason to void the deal. I tried to reason out with them but unsuccessful. In the end the car dealer says its none of their problem since this is a transaction between me and seller and its the seller who refuse to refund the money and the money is with him. Ask me to go deal with him myself and then they bo chap anymore

 

I went down to CASE to report this only to find out that the agreement signed by me and seller as the form do not that any letter head. The car dealer only acts as a broker. So i now have to go to small claim to claim against the seller. No wonder they can bo-chap

Now still waiting to attend the SCT

 

It was a very unpleasant experience which makes me very scare to trust any car dealer or seller anymore. My present car COE is ending and i dont even know if i should get another car until this problem is solved.

This serve as a great painful lesson to me to do my homework before engaging to car dealer. I hope my lesson can help any of you who is planning to buy a used car

 

 

  • Praise 1

Share this post


Link to post
Share on other sites
Supersonic

The sales refuses to reduce the admin fee. I wanted to get the car from Select which has no admin fee but Henly has a better and cheaper one. Haiz....guess either I LL pay the $500 or move on then.

I am very keen on the car and I am prepared to put the deposit tomorrow after test drive (today got no time to do so).

 

But I just feel that admin fee is not very fair, especially at $500.

 

yesh it sucks cos many always dun say until the end. Next time rem to ask in the first instance. Sales refuse to reduce cos its his commission. Maybe he really earn very little from your sale. 

Share this post


Link to post
Share on other sites
Clutched

To be fair, Henly is giving me about $2K discount for the car. So, it will be around $76000 for a Aug 2013 car.

 

I saw a similar car at Select but Aug 2012. Select is willing to sell at $70K and no admin fee.

 

Which one will you guys choose?

  • Praise 1

Share this post


Link to post
Share on other sites
Hypersonic

To be fair, Henly is giving me about $2K discount for the car. So, it will be around $76000 for a Aug 2013 car.

 

I saw a similar car at Select but Aug 2012. Select is willing to sell at $70K and no admin fee.

 

Which one will you guys choose?

 

is Select still throwing in 1 more year of house warranty ?

Share this post


Link to post
Share on other sites

Clutched

Yes, Select is still throwing in 1 yr in-house warranty.

Share this post


Link to post
Share on other sites
2nd Gear

I would prefer to deal with Select given its comprehensive warranty programs

  • Praise 1

Share this post


Link to post
Share on other sites
3rd Gear

Beware of 3 Brothers Auto Pte Ltd.

 

Recently i place a deposit with them for a used car. I saw their ad in sgcarmart and request to view the car. The car is with the seller. I didnt know they dont have a office or carmart during that time. when we are negotiating the car, the car dealer try to trick me ("i will give u a $300 discount if u close the deal today. i jus earn less comm, only earn $300") Later when signing the deposit, she say the $300 comm is to bear by me, i insisted that this is not being agreed. So she no choice and say never mind loh, i just earn from the bank loan and insurance. I have also requested the car to be inspected in good condition and accident free

 

I have applied my bank loan with them, 2 days later they txt me its processing, then the 3rd day they tell me bank cannot process as the car is less than 1 year (i know nothing about car loan). They told me to loan from Hong Leong Finance but with admin fee. (around $200 each for both side). I declined and ask her if i can void the deal and she said yes.

Then the car inspection also came back that the suspension is faulty and the engine oil is leaking etc. Lots of wear and tear issue. Most important is there is major accident before at the back of the car. The repair works was sloopy causing all the metal underneath to be rusty.

 

I request to void the deal base on the 2 reason above (bank reject & car with major accident) but they decline. At 1st the seller is willing to refund but after hearing the car dealer advise he also refuse to refund. he say i can loan from hong leong but i dont want so is not consider bank rejected. He also say i can only reject the car if its only engine or gear problem. The car previously with accident is not the reason to void the deal. I tried to reason out with them but unsuccessful. In the end the car dealer says its none of their problem since this is a transaction between me and seller and its the seller who refuse to refund the money and the money is with him. Ask me to go deal with him myself and then they bo chap anymore

 

I went down to CASE to report this only to find out that the agreement signed by me and seller as the form do not that any letter head. The car dealer only acts as a broker. So i now have to go to small claim to claim against the seller. No wonder they can bo-chap

Now still waiting to attend the SCT

 

It was a very unpleasant experience which makes me very scare to trust any car dealer or seller anymore. My present car COE is ending and i dont even know if i should get another car until this problem is solved.

This serve as a great painful lesson to me to do my homework before engaging to car dealer. I hope my lesson can help any of you who is planning to buy a used car

Very bad experience indeed! Thanks for the info!

Share this post


Link to post
Share on other sites
Hypersonic

Beware of 3 Brothers Auto Pte Ltd.

 

Recently i place a deposit with them for a used car. I saw their ad in sgcarmart and request to view the car. The car is with the seller. I didnt know they dont have a office or carmart during that time. when we are negotiating the car, the car dealer try to trick me ("i will give u a $300 discount if u close the deal today. i jus earn less comm, only earn $300") Later when signing the deposit, she say the $300 comm is to bear by me, i insisted that this is not being agreed. So she no choice and say never mind loh, i just earn from the bank loan and insurance. I have also requested the car to be inspected in good condition and accident free

 

I have applied my bank loan with them, 2 days later they txt me its processing, then the 3rd day they tell me bank cannot process as the car is less than 1 year (i know nothing about car loan). They told me to loan from Hong Leong Finance but with admin fee. (around $200 each for both side). I declined and ask her if i can void the deal and she said yes.

Then the car inspection also came back that the suspension is faulty and the engine oil is leaking etc. Lots of wear and tear issue. Most important is there is major accident before at the back of the car. The repair works was sloopy causing all the metal underneath to be rusty.

 

I request to void the deal base on the 2 reason above (bank reject & car with major accident) but they decline. At 1st the seller is willing to refund but after hearing the car dealer advise he also refuse to refund. he say i can loan from hong leong but i dont want so is not consider bank rejected. He also say i can only reject the car if its only engine or gear problem. The car previously with accident is not the reason to void the deal. I tried to reason out with them but unsuccessful. In the end the car dealer says its none of their problem since this is a transaction between me and seller and its the seller who refuse to refund the money and the money is with him. Ask me to go deal with him myself and then they bo chap anymore

 

I went down to CASE to report this only to find out that the agreement signed by me and seller as the form do not that any letter head. The car dealer only acts as a broker. So i now have to go to small claim to claim against the seller. No wonder they can bo-chap

Now still waiting to attend the SCT

 

It was a very unpleasant experience which makes me very scare to trust any car dealer or seller anymore. My present car COE is ending and i dont even know if i should get another car until this problem is solved.

This serve as a great painful lesson to me to do my homework before engaging to car dealer. I hope my lesson can help any of you who is planning to buy a used car

Bro , with company name like that ..I will Siam far far..

Machiam like a triad group

  • Praise 1

Share this post


Link to post
Share on other sites
Hypersonic

Don't know why people still put deposit.

 

I see i like I try I test I verified I buy on the spot.

Share this post


Link to post
Share on other sites
Neutral Newbie

Don't know why people still put deposit.

 

I see i like I try I test I verified I buy on the spot.

Deposit is more for applying for bank loan. Without deposit, the car dealer is unable to process it. That's what I understand of

Share this post


Link to post
Share on other sites
Neutral Newbie (edited)

Yesterday one car dealer told me avoid getting a 2nd hand car from direct seller or under consignment. Also not to get from company with no proper functioning office. He say there been too many cases of dealer running away with the deposit or didnt transfer ur name to the car or the car never arrive after taken the money

Also if the car got problem after few months, u can't get any claims from the seller or dealer. He even say there is cases like aft the car is taken over, it disappear the next day cos the ex seller never pay the installment and Kena retain by the bank etc...

Now I know why some cars are so much cheaper... We save the money but pay for risk later

Edited by odiet

Share this post


Link to post
Share on other sites
Hypersonic

Deposit is more for applying for bank loan. Without deposit, the car dealer is unable to process it. That's what I understand of

apply bank loan nothing to do with deposit.

Share this post


Link to post
Share on other sites
Turbocharged

Yesterday one car dealer told me avoid getting a 2nd hand car from direct seller or under consignment. Also not to get from company with no proper functioning office. He say there been too many cases of dealer running away with the deposit or didnt transfer ur name to the car or the car never arrive after taken the money

Also if the car got problem after few months, u can't get any claims from the seller or dealer. He even say there is cases like aft the car is taken over, it disappear the next day cos the ex seller never pay the installment and Kena retain by the bank etc...

Now I know why some cars are so much cheaper... We save the money but pay for risk later

Share this post


Link to post
Share on other sites
Neutral Newbie (edited)

the risks are exactly the same with car dealers with normal office

 

are you a car dealer? if yes, think you need to be re-trained.....

 

if im a car dealer, i wont even kena con by the dealer and have to file a claim in small claim to get back my deposit lol

apply bank loan nothing to do with deposit.

 

wah... .. i went to talk to 2 dealer before that, i asked about car inspection and apply for loan. both say must place deposit than can be done... hiazz...if i know i wont have place the deposit.

i only know no deposit needed for car insepction when my mechanic say i stupid to believe them

so u mean without any deposit, they can still apply the loan for me and send the car for inspection? wahh...

then the deposit is just to reserve the car?

 

see... another gimmicks by car dealer again

 

Very bad experience indeed! Thanks for the info!

 

yah very bad.. before that im so excited to change a new car.. my presently Manuel car lol looking forward to drive auto. Now so stressed up cos car expiring at 14 Aug 2016... hahaha jialat

Edited by odiet
↡ Advertisement

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×