Sci10213 3rd Gear August 19, 2014 Share August 19, 2014 Hi I have this problem with Samsung Ace 4 new model... no idea how it occured but now everytime I make outbound call, the big padlock logo appeared with message: Double Tap to unlock ... This keeps on happening. I tried to google for answers and there are a lot of suggestions BUT none works. - this is not Screen Lock settings issue - this is not TalkBack settings issue BTW, this problem can occur in many Samsung smartphones (as from the info gathered online) I have emailed to Samsung to seek help but no reply from them yet. My last option is to do a factory reset but before doing so, I like to know if anyone faced such problems? Please share how to remove this padlock setting forever... ↡ Advertisement Link to post Share on other sites More sharing options...
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