RogerNg_185295 6th Gear July 24, 2018 Share July 24, 2018 Which adviser is not the issue. It is the mechanics who are tasked to troubleshoot the problems. Unreliable. Must escalate the case to higher ups then special attention will be given to yr car. Even so, there were doubts with the skills of the mechanics.Best advisor tagged with lousy mechs also problematic. Best is can choose the mechs ↡ Advertisement Link to post Share on other sites More sharing options...
QQDreamer 4th Gear July 24, 2018 Share July 24, 2018 Best advisor tagged with lousy mechs also problematic. Best is can choose the mechs choose mech? how do consumers like us know which mech is good? it pays to know a good mechanic leh.. not by going one or 2 time you know the mech is good. moreover AD mechanics dont show face. Link to post Share on other sites More sharing options...
Newjoiner Neutral Newbie July 25, 2018 Share July 25, 2018 Side track abit, did anyone of u experience before they request u change the car color? 1 Link to post Share on other sites More sharing options...
Newjoiner Neutral Newbie July 25, 2018 Share July 25, 2018 My experience with Komoco was mixed. Initially before buy, v nice. Bought, still nice. Then when it came to delivery, problem lai liao... SE was noncommittal initially, and until i pushed for a firm date as I wanted to sell off my approaching-expiry car (since Komoco doesn't do overtrade). After shipment arrived, started registering, then she confirmed a range of date 24-25 Apr (Mon-Tue). i had bought and secured COE way back in Feb, and later shared my experience with a bro here and he bought it one COE round later. Ended up he got the car (same model/colour) before me. I was asking my SE and she just said it's their scheduling... In any case, i arranged to handover my car on 26 Apr, giving one day's buffer, and on 24 Apr, she told me it's nowhere near and likely to be end of the week (27 or 28 Apr). I was so upset and almost scream at her, but kept my cool. Kept on pestering and i could sense from her msgs that she's also buay tahan me already. But finally managed to deliver the car on 26 Apr, just after i handed over my old car. So it became not so nice anymore. Then later I found that the HP 2-channel car cam shows left/right inverted images/videos for the rear cam. When i brought up, they didn't even know of it yet. Complained for 3 wks, then the initially very enthusiastic quality service manager said nothing can be done, and they will feedback to management, and seek my understanding. Became very not nice already... Can hint what is the name alphabet start w of she?? Link to post Share on other sites More sharing options...
RogerNg_185295 6th Gear July 25, 2018 Share July 25, 2018 Can hint what is the name alphabet start w of she??Winnie is it? Link to post Share on other sites More sharing options...
Atrecord Supersonic July 25, 2018 Share July 25, 2018 Can hint what is the name alphabet start w of she?? wah, solly i don't really understand your question leh... Link to post Share on other sites More sharing options...
Newjoiner Neutral Newbie August 2, 2018 Share August 2, 2018 How long is the car collection process? Link to post Share on other sites More sharing options...
wr000 August 3, 2018 Share August 3, 2018 but i think it is ok 1 Link to post Share on other sites More sharing options...
RogerNg_185295 6th Gear August 3, 2018 Share August 3, 2018 How long is the car collection process?What have you bought? Link to post Share on other sites More sharing options...
Atrecord Supersonic August 3, 2018 Share August 3, 2018 How long is the car collection process? Quite long. But i don't buy new cars very often, so might not be well-placed to comment for sure. Just that compared to 3 other new cars i bought previously, KMC took very long. Link to post Share on other sites More sharing options...
Newjoiner Neutral Newbie August 3, 2018 Share August 3, 2018 Quite long. But i don't buy new cars very often, so might not be well-placed to comment for sure. Just that compared to 3 other new cars i bought previously, KMC took very long. Long as in waiting time or the process of hand over the car and paper works? Link to post Share on other sites More sharing options...
RogerNg_185295 6th Gear August 3, 2018 Share August 3, 2018 Long as in waiting time or the process of hand over the car and paper works?What have you bought? Who is your sales person? Why are you skipping these questions? Link to post Share on other sites More sharing options...
Atrecord Supersonic August 3, 2018 Share August 3, 2018 Long as in waiting time or the process of hand over the car and paper works? no stock when i signed, so we knew had to wait. But after shipment arrived, still had to wait for about 10 days for registration, do up the car (cam, touch up, etc.)... And it dragged a bit. even after commiting to date... Link to post Share on other sites More sharing options...
RogerNg_185295 6th Gear September 26, 2018 Share September 26, 2018 Does komoco still remove the camera cable so that owners cannot see what they did upstairs? Link to post Share on other sites More sharing options...
Daniu82 Supercharged September 27, 2018 Share September 27, 2018 Alexandra SC should be yes, Kembangan SC no cos you can see everything that they are doing. Does komoco still remove the camera cable so that owners cannot see what they did upstairs? Link to post Share on other sites More sharing options...
Devilcup 3rd Gear March 14, 2019 Share March 14, 2019 (edited) i always go Kembangan for servicing as it is nearer to my place. I did ask for steering wheel alignment and they did it. I think they have more servicing then just tyre, oil change... for those major part changes it is still Alexander workshop. share my experience with outside workshop vs AD, 1) i always like to stay around to make sure the work is done to be safe. But i never have issue with AD workshop from nissan to Hyundai. Anyway problem i just go back and they take a look without much question. 2) Cost: Outside price 4 litre good quality EO $60 to $70 (buy urself), EO change service $30 - 40, Tyre rotation 10-20 AD price 988 for 4 time, roughly 250 each time, no worry on their service. parts mostly free except wear and tear parts (some parts is free if i am not wrong). on top of the item i mention above, it oso include Clean engine bay, car wash. Air con duct cleaning. 3) i not sure about hyundai, i got once have issue with my main fan coil unit with my nissan car on sat late morning. My car was almost 2.5 yr old. i immediate call up nissan and went into their workshop after lunch time which their workshop is almost closing. they immediately change my fan coil unit and handover the car in 2 hours for free. no question ask. bottomline on my exp, if you want cost saving of cos outside. but if you want put car and run off, maybe AD workshop is better. Edited March 14, 2019 by Devilcup Link to post Share on other sites More sharing options...
Johnnylim 5th Gear March 14, 2019 Share March 14, 2019 i always go Kembangan for servicing as it is nearer to my place. I did ask for steering wheel alignment and they did it. I think they have more servicing then just tyre, oil change... for those major part changes it is still Alexander workshop. share my experience with outside workshop vs AD, 1) i always like to stay around to make sure the work is done to be safe. But i never have issue with AD workshop from nissan to Hyundai. Anyway problem i just go back and they take a look without much question. 2) Cost: Outside price 4 litre good quality EO $60 to $70 (buy urself), EO change service $30 - 40, Tyre rotation 10-20 AD price 988 for 4 time, roughly 250 each time, no worry on their service. parts mostly free except wear and tear parts (some parts is free if i am not wrong). on top of the item i mention above, it oso include Clean engine bay, car wash. Air con duct cleaning. 3) i not sure about hyundai, i got once have issue with my main fan coil unit with my nissan car on sat late morning. My car was almost 2.5 yr old. i immediate call up nissan and went into their workshop after lunch time which their workshop is almost closing. they immediately change my fan coil unit and handover the car in 2 hours for free. no question ask. bottomline on my exp, if you want cost saving of cos outside. but if you want put car and run off, maybe AD workshop is better. Did they charged you for the steering wheel alignment? Link to post Share on other sites More sharing options...
Devilcup 3rd Gear March 14, 2019 Share March 14, 2019 Did they charged you for the steering wheel alignment?nope free. i done it on my 10k servicing ↡ Advertisement Link to post Share on other sites More sharing options...
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