Jump to content
Seahian

Accident Insurance Claim - Total Loss! Help!

Recommended Posts

Hi Seniors..

 

Need your advise on the below:

I was involved in a cross junction traffic accident whereby I was driving straight towards a junction when the greenlight is in my favour. I hit a right turn car. My front bumper is badly damaged with engine and passenger air bags activated.

The car is quoted 65k to repair at authorised dealer. As my car has a high parf of 80k and a resale same car is going at ard 100k. The opp insurance company treat this case as a total loss.

As much as i will prefer to repair the car..thereis now no other offer from other workshop to take up this job.

What other alternatives are available to me? As a total loss write off will be at my disadvantage?

Appreciate your constructive comments please.

Thanks

↡ Advertisement

Share this post


Link to post
Share on other sites

Hi Seniors..

 

Need your advise on the below:

I was involved in a cross junction traffic accident whereby I was driving straight towards a junction when the greenlight is in my favour. I hit a right turn car. My front bumper is badly damaged with engine and passenger air bags activated.

The car is quoted 65k to repair at authorised dealer. As my car has a high parf of 80k and a resale same car is going at ard 100k. The opp insurance company treat this case as a total loss.

As much as i will prefer to repair the car..thereis now no other offer from other workshop to take up this job.

What other alternatives are available to me? As a total loss write off will be at my disadvantage?

Appreciate your constructive comments please.

Thanks

You're doing a Own damage claim or third party claim? How much is the insurance company paying you to declare total loss? As you mentioned you're going straight with right of way, got video to support your claim? If yes, then should do a third party claim whereby the other party should compensate you base on market value meaning the compensation should allow you to purchase a similar car in the market.

Share this post


Link to post
Share on other sites

You're doing a Own damage claim or third party claim? How much is the insurance company paying you to declare total loss? As you mentioned you're going straight with right of way, got video to support your claim? If yes, then should do a third party claim whereby the other party should compensate you base on market value meaning the compensation should allow you to purchase a similar car in the market.

Im doing a third party claim. They are only willing to pay 16k as the repair limit. 80 plus 16..96k..i cannot find a decent similar model which i prefer in the resale mkt.

Share this post


Link to post
Share on other sites

Im doing a third party claim. They are only willing to pay 16k as the repair limit. 80 plus 16..96k..i cannot find a decent similar model which i prefer in the resale mkt.

Maybe you should ask the appointed lawyer from the WS for advise. What's the cost of repair estimated by the other insurance company estimator? Is the other party 100% liable for the accident? I think someone is trying to BS you. If there is a repair limit, then those high end sport car don't need to repair as the bumper easily cost more than10K for the rear bumper alone.

Share this post


Link to post
Share on other sites

Hi Seniors..

 

Need your advise on the below:

I was involved in a cross junction traffic accident whereby I was driving straight towards a junction when the greenlight is in my favour. I hit a right turn car. My front bumper is badly damaged with engine and passenger air bags activated.

The car is quoted 65k to repair at authorised dealer. As my car has a high parf of 80k and a resale same car is going at ard 100k. The opp insurance company treat this case as a total loss.

As much as i will prefer to repair the car..thereis now no other offer from other workshop to take up this job.

What other alternatives are available to me? As a total loss write off will be at my disadvantage?

Appreciate your constructive comments please.

Thanks

 

http://motorcarinsurancesg.com/faq/#nineteen

 

19. If My Car Is Stolen or Totally Damaged, How Will I Be Compensated?

If your car is damaged beyond economical repair, stolen or destroyed by fire, the insurer will compensate you by sending you a cheque for the market value of your vehicle at the time of loss. Some insurers will deliver a new car (of the same make & model) to you if your vehicle is still within the limited warranty period.

For some insurers, they have an additional protection package (at a minimal premium) that will not total loss your vehicle even if the damaged vehicle is beyond economical repair unless LTA certified it is not safe to drive.

↡ Advertisement

Share this post


Link to post
Share on other sites

one can only negotiate for more. the PARF is 80k and a similar model is 100k the insurance loss is only 20k. no way will they ever repair and cough out 65k

 

try to bargain for more. try 25k. dont forget you still have to add in medical.

Edited by Mkl22

Share this post


Link to post
Share on other sites

http://motorcarinsurancesg.com/faq/#nineteen

 

19. If My Car Is Stolen or Totally Damaged, How Will I Be Compensated?

If your car is damaged beyond economical repair, stolen or destroyed by fire, the insurer will compensate you by sending you a cheque for the market value of your vehicle at the time of loss. Some insurers will deliver a new car (of the same make & model) to you if your vehicle is still within the limited warranty period.

For some insurers, they have an additional protection package (at a minimal premium) that will not total loss your vehicle even if the damaged vehicle is beyond economical repair unless LTA certified it is not safe to drive.

Actually I find the responses so far very strange.

 

I buy my insurance from a company, so there is a contract between me and my insurer. So the Q&A #19 above will be applicable if I am asking my own insurer to repair my car but the terms and conditions of that contract may well allow my insurer to say it will rather compensate me market value and declare total loss.

 

But I have no contract with the other driver's insurance what, so how can they try and impose something on me if I don't agree?

 

The basic idea is I must be returned to the position that I was before the accident right? Of course, if like to get the car completely repaired I get two quotes and one of them is like way higher than the other and I go for the most expensive workshop for no reason, then the other insurance company can resist. Or for eg the repair is quoted at $x but to buy a car of equivalent model, age, condition etc is say 80% of $x and I still insist on repairing, then the other insurance company maybe also can resist.

 

But if the amount they want to compensate is not enough to foot the bill of even the most reasonable workshop I find or to get a similar replacement in the market, I can fight right?

Im doing a third party claim. They are only willing to pay 16k as the repair limit. 80 plus 16..96k..i cannot find a decent similar model which i prefer in the resale mkt.

What is the basis for the 16k repair limit? Is it because they determine it is partly your fault therefore you must also come up with part of the repair bill? How about sending to a workshop of their choosing to repair and they foot the bill, whatever the amount and factoring in any % responsibility you agree to bear?

Share this post


Link to post
Share on other sites

TS probably has to replace the entire engine to have cost him 65k repair ?

Share this post


Link to post
Share on other sites

Don't understand why TS has to negotiate w the other party's insurer?

 

Can't TS claim under own policy and let both the insurers fight it out w their own lawyers?

Share this post


Link to post
Share on other sites

Don't understand why TS has to negotiate w the other party's insurer?

 

Can't TS claim under own policy and let both the insurers fight it out w their own lawyers?

Which insurer would do that?

Share this post


Link to post
Share on other sites

Actually I find the responses so far very strange.

 

I buy my insurance from a company, so there is a contract between me and my insurer. So the Q&A #19 above will be applicable if I am asking my own insurer to repair my car but the terms and conditions of that contract may well allow my insurer to say it will rather compensate me market value and declare total loss.

 

But I have no contract with the other driver's insurance what, so how can they try and impose something on me if I don't agree?

 

The basic idea is I must be returned to the position that I was before the accident right? Of course, if like to get the car completely repaired I get two quotes and one of them is like way higher than the other and I go for the most expensive workshop for no reason, then the other insurance company can resist. Or for eg the repair is quoted at $x but to buy a car of equivalent model, age, condition etc is say 80% of $x and I still insist on repairing, then the other insurance company maybe also can resist.

 

But if the amount they want to compensate is not enough to foot the bill of even the most reasonable workshop I find or to get a similar replacement in the market, I can fight right?

 

What is the basis for the 16k repair limit? Is it because they determine it is partly your fault therefore you must also come up with part of the repair bill? How about sending to a workshop of their choosing to repair and they foot the bill, whatever the amount and factoring in any % responsibility you agree to bear?

In theory, you are seeking compensation from 3rd party.

 

That 3rd party authorized its insurer to represent on restitution of 3rd party.

 

In case of negotiation breakdown, see you in court.

Share this post


Link to post
Share on other sites

Which insurer would do that?

U mean your insurer will juz relak one corner n ask u to run after the other party yourself?

Share this post


Link to post
Share on other sites

Hi Seniors..

 

Need your advise on the below:

I was involved in a cross junction traffic accident whereby I was driving straight towards a junction when the greenlight is in my favour. I hit a right turn car. My front bumper is badly damaged with engine and passenger air bags activated.

The car is quoted 65k to repair at authorised dealer. As my car has a high parf of 80k and a resale same car is going at ard 100k. The opp insurance company treat this case as a total loss.

As much as i will prefer to repair the car..thereis now no other offer from other workshop to take up this job.

What other alternatives are available to me? As a total loss write off will be at my disadvantage?

Appreciate your constructive comments please.

Thanks

Since there are resale car going at $100k, they wont pay you more than 100k-deregister value. They will also assume that you could negotiate down from $100k to get a used car of the same model. That explains why the $16k. You could try to nego higher, $65k repair will never be your option unfortunately.

If you are having a fairly high COE car, top up slightly more than 100k might get you a new car of the similar model .

Edited by Ct3833

Share this post


Link to post
Share on other sites

U mean your insurer will juz relak one corner n ask u to run after the other party yourself?

Yup.

 

It’s rare for Singapore insurer to do this.

 

In the good old days, Yes because of Knock for Knock

Share this post


Link to post
Share on other sites

Im doing a third party claim. They are only willing to pay 16k as the repair limit. 80 plus 16..96k..i cannot find a decent similar model which i prefer in the resale mkt.

Actually 96k is only 4k off the 100k you mentioned earlier that is needed to get a replacement car of similar condition. So I believe the insurer must have done some market research to conclude that 96k is a fair sum in this case. Can share how you conclude that the replacement car would cost 100k? 

 

Beside, assuming that COE is much lower now than when you got the car if you have got it within the last few years, you should be ale to get a decent car with 96k or even top up a bit to get even better car.

 

Whatever the case, I would not want to drive the current car if it has been repaired costing 65k! If I were to sell it off, most likely I will get back even lower than 96k.

Edited by Heartlander

Share this post


Link to post
Share on other sites

In theory, you are seeking compensation from 3rd party.

 

That 3rd party authorized its insurer to represent on restitution of 3rd party.

 

In case of negotiation breakdown, see you in court.

Exactly. There is no terms and conditions that already bind TS to the other driver's insurers. And insurers are calculating risks all the time, if it is not worth to fight they will settle, fight if they determine they almost sure to win.

Share this post


Link to post
Share on other sites

Think is the workshop who will file the 3rd party claim and the insurers will sort it out themselves.

 

When I was involved in an accident 2 years ago, I was given 3 choice

1) Claim own damage

2) File 3rd party claim

- no repair will be done until the other party approve the 3rd party claim

3) Claim own damage and file for 3rd party claim

- Pay excess up front and start repair. The 3rd party claim will take a few months to settle

 

I went for option 3.

Paid the excess and proceed with repair while filing for 3rd party by workshop.

Eventually Insurance companies settled at 80/20. My NCD not affected. Workshop sent me the cheque for refund of excess + loss of use.

 

Edited by Sx4falcon

Share this post


Link to post
Share on other sites

Hi Seniors..

 

Need your advise on the below:

I was involved in a cross junction traffic accident whereby I was driving straight towards a junction when the greenlight is in my favour. I hit a right turn car. My front bumper is badly damaged with engine and passenger air bags activated.

The car is quoted 65k to repair at authorised dealer. As my car has a high parf of 80k and a resale same car is going at ard 100k. The opp insurance company treat this case as a total loss.

As much as i will prefer to repair the car..thereis now no other offer from other workshop to take up this job.

What other alternatives are available to me? As a total loss write off will be at my disadvantage?

Appreciate your constructive comments please.

Thanks

 

I have friends who kena 2 similar case before.

 

You kena if

 

1) Your PARF value is high at time of accident (high COE)

2) Market price for your ride is low (unpopular model + low current COE)

3) Your repair is significant (more than just a few k)

 

Basically it is simple maths. if repair cost > (market value - PARF value), then it makes more sense for the insurer to scrap car, take your PARF value, top up a few k to give you market value. They would be paying less than helping you to repair - this is simple business logic.

 

In terms of T&C, nothing you can do really.

 

The only thing you can do is to try to negotiate the market value higher by using examples from SGCARMART etc.

Share this post


Link to post
Share on other sites

Insurance claim aside.

 

Will TS accept a car that has undergone a car with a $65k repair bill?

 

I would not for safety reason.

Share this post


Link to post
Share on other sites

When you like this write, I assume you already talk a few rounds with the insurer lor, 

 

-Total loss because the impact has affected your engine, the repair is going to be extensive lor.  It is not just change a brand new engine solve the problem, the chassis crumble zone is also triggered or affected.  This is rule one, touch engine, confirmed declared as total loss.

 

-Airbag triggered is another problem, it just said that you are driving at least 40km/h which the car BCM will armed the airbag.  You may end up with a less than 100% case lor.  If a typical road is 60km/h, crossing at 40km/h is also too fast.  If your car is a newer model, the BCM would be smart enough to sense a sharp deceleration not tripping the airbag. They calculate instantaneous speed.

 

-Repair at AD, always problem lor. 65K cannot be just change bumper and some patch work one

 

 

I think the insurer would have give you a dateline to accept offer, if the offer lapse, then courts case lor.

 

 

The highest claim I ever done is 42K for my Kia Carens lor ........ 30K on repair, 3k loss of use and rest legal fee. the car is 4 yrs old.

 

 

Hi Seniors..

Need your advise on the below:
I was involved in a cross junction traffic accident whereby I was driving straight towards a junction when the greenlight is in my favour. I hit a right turn car. My front bumper is badly damaged with engine and passenger air bags activated.
The car is quoted 65k to repair at authorised dealer. As my car has a high parf of 80k and a resale same car is going at ard 100k. The opp insurance company treat this case as a total loss.
As much as i will prefer to repair the car..thereis now no other offer from other workshop to take up this job.
What other alternatives are available to me? As a total loss write off will be at my disadvantage?
Appreciate your constructive comments please.
Thanks

 

Share this post


Link to post
Share on other sites

When you like this write, I assume you already talk a few rounds with the insurer lor,

 

-Total loss because the impact has affected your engine, the repair is going to be extensive lor. It is not just change a brand new engine solve the problem, the chassis crumble zone is also triggered or affected. This is rule one, touch engine, confirmed declared as total loss.

 

-Airbag triggered is another problem, it just said that you are driving at least 40km/h which the car BCM will armed the airbag. You may end up with a less than 100% case lor. If a typical road is 60km/h, crossing at 40km/h is also too fast. If your car is a newer model, the BCM would be smart enough to sense a sharp deceleration not tripping the airbag. They calculate instantaneous speed.

 

-Repair at AD, always problem lor. 65K cannot be just change bumper and some patch work one

 

 

I think the insurer would have give you a dateline to accept offer, if the offer lapse, then courts case lor.

 

 

The highest claim I ever done is 42K for my Kia Carens lor ........ 30K on repair, 3k loss of use and rest legal fee. the car is 4 yrs old.

Quote

 

If a typical road is 60km/h, crossing at 40km/h is also too fast.

 

Unquote

 

Could you elaborate on the above? What would be the appropriate speed?

Share this post


Link to post
Share on other sites

one can only negotiate for more. the PARF is 80k and a similar model is 100k the insurance loss is only 20k. no way will they ever repair and cough out 65k

 

try to bargain for more. try 25k. dont forget you still have to add in medical.

Yes. Thats the case now.

http://motorcarinsurancesg.com/faq/#nineteen

 

19. If My Car Is Stolen or Totally Damaged, How Will I Be Compensated?

If your car is damaged beyond economical repair, stolen or destroyed by fire, the insurer will compensate you by sending you a cheque for the market value of your vehicle at the time of loss. Some insurers will deliver a new car (of the same make & model) to you if your vehicle is still within the limited warranty period.

For some insurers, they have an additional protection package (at a minimal premium) that will not total loss your vehicle even if the damaged vehicle is beyond economical repair unless LTA certified it is not safe to drive.

The cheque u mentioned wont be the mkt value of the car. If u scrap the car.. u get your own parf. The cheque amount is the difference between the parf and the mkt value of the model.

When you like this write, I assume you already talk a few rounds with the insurer lor,

 

-Total loss because the impact has affected your engine, the repair is going to be extensive lor. It is not just change a brand new engine solve the problem, the chassis crumble zone is also triggered or affected. This is rule one, touch engine, confirmed declared as total loss.

 

-Airbag triggered is another problem, it just said that you are driving at least 40km/h which the car BCM will armed the airbag. You may end up with a less than 100% case lor. If a typical road is 60km/h, crossing at 40km/h is also too fast. If your car is a newer model, the BCM would be smart enough to sense a sharp deceleration not tripping the airbag. They calculate instantaneous speed.

 

-Repair at AD, always problem lor. 65K cannot be just change bumper and some patch work one

 

 

I think the insurer would have give you a dateline to accept offer, if the offer lapse, then courts case lor.

 

 

The highest claim I ever done is 42K for my Kia Carens lor ........ 30K on repair, 3k loss of use and rest legal fee. the car is 4 yrs old.

What is the 1) parf 2)mkt value of a 4year old carens at the point in time?

Share this post


Link to post
Share on other sites

Think is the workshop who will file the 3rd party claim and the insurers will sort it out themselves.

 

When I was involved in an accident 2 years ago, I was given 3 choice

1) Claim own damage

2) File 3rd party claim

- no repair will be done until the other party approve the 3rd party claim

3) Claim own damage and file for 3rd party claim

- Pay excess up front and start repair. The 3rd party claim will take a few months to settle

 

I went for option 3.

Paid the excess and proceed with repair while filing for 3rd party by workshop.

Eventually Insurance companies settled at 80/20. My NCD not affected. Workshop sent me the cheque for refund of excess + loss of use.

 

I have to agree with Sx4falcon caused this is the fastest way (even on the assumption that your insurance lost your car) your insurance will do all the leg work for you (if i m not wrong your insurance can even help in claiming your loss of use). No point waiting and it will make the siutation worse if you have outstanding loan on your ride...good luck

Share this post


Link to post
Share on other sites

Aiya, when the airbag triggered simply said you at least drive at MORE THAN 40 lor ...... is it 41 ? 45 ? 55 ? Confirmed CANNOT be 39 lor.

 

When you are the surveyor, day in day out is accident watch ...... you can get a good number lor. BCM also very smart one these days.....

 

 

My carens on expressway ....... 90......ebrake bang.  Airbag not triggered lor. The head smashed lor and  best 1 or 2 inch gap to the engine lor.  So repair hor.  42K, I said I take money as total loss lor.  Insurer say no wor.  Repair. Actually, repair shop claim ANOTHER 5K said VITAS failed, rear wheel misaligned - Change all.

 

 

Authorized repair shop.

 

 

It is a clear sign of speeding lor.  Show video lor ?  Or CAM suddenly spoil lor.

 

Insurance claim these days is not that straight forward one, it is exact science.  Yes. 100% and your airbag is triggered ....... let play.

 

 

OK. Bro, you are approaching a junction, a car in the opposite already at marked turning bay and stopped.  How do you response ?

 

Bro, you are approaching a junction, a car in the opposite is moving slowly into the right turn lane, with good chance of entering a marked turning bay.  How do you response ?

 

Is your response the same ?

 

 

Quote

If a typical road is 60km/h, crossing at 40km/h is also too fast.

Unquote

Could you elaborate on the above? What would be the appropriate speed?

 

Share this post


Link to post
Share on other sites

OK.  The year is 2014.  Correction it is 6 years old.

 

It is the only time I drive a car for 5 years and still sell at a profit.  Market price 40~45K. New carens 68888 in 2008, very famous number Stream and Wish 69888.  By 2014 Caren new one cost into 100K ??

 

PARF is always 10~12K. COE 16++K. I scrapped in 2017 for PARF 9400 lor.

 

It is a chain collision.  Front assessment is  18K, owner try to claim 32K - My insurer offered 20K, owner never take up after 6months lapse.  Courts case, my insurer let me off the hook.  I kept my NCD.  All lawyer letter send to insurer. Anyway, never received a lawyer letter before, probably I look cute, honest, down to Earth etc.  I am not even pushy lor.

 

I claimed behind 42+5K.  Why I need to know ?

 

1 week of panic, of the total amount claim 19K of liability is UNCLEAR wor.  Anyway, it is cleared lor.  I only got a 2K++ for loss of use lor.

 

I went to an Authorized Repair Shop, not an Authorized Distributor.  I can actually choose an AD, but I didn't lor.

 

 

 

 

 

Yes. Thats the case now.
The cheque u mentioned wont be the mkt value of the car. If u scrap the car.. u get your own parf. The cheque amount is the difference between the parf and the mkt value of the model.
What is the 1) parf 2)mkt value of a 4year old carens at the point in time?

 

↡ Advertisement

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×