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Deaf Grab drivers


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I think this is a very good initiative.

Deaf Grab drivers: 'They can do everything but hear'

Like many other private-hire car drivers in Singapore, Stephen Chong spends long hours on the road. 

For five days a week, the 41-year-old wakes up at 6.30am and starts driving half an hour later, picking up passengers until about 1pm. 

He then takes a break for an hour or two for lunch and to meet friends before continuing to drive, ending his day between 8pm and 10pm. 

However, Mr Chong is not like most of the more than 41,000 people here who hold  a private hire car driver’s vocational licence (PDVL). He is hard of hearing. 

The private-hire car driver of three years has hearing loss of 50 decibels - or about the loudness of a normal conversation. 

He is one of about 30 to 40 Grab drivers here who are deaf or hard of hearing, said the company's Singapore head Yee Wee Tang, who adds the firm also has about 10 to 15 delivery riders who are deaf or hard of hearing. 

In September, the Singapore-based ride-hailing firm signed an agreement with the Singapore Association for the Deaf (SADeaf), with the aim of promoting deaf awareness as well as making the Grab platform more inclusive for those who are deaf or hard-of-hearing. 

As part of this initiative - part of its Grab for Good social responsibility programme - the company introduced a scheme that halves the commission it collects from existing and new drivers who are also SADeaf beneficiaries. Drivers typically pay Grab a commission of about 20 per cent of the fares they collect.

On its part, SADeaf will provide skills upgrading programmes for deaf Grab drivers and delivery riders. 

The Grab app will notify passengers that their driver is deaf. 

They are advised to use the chat feature in the app to communicate, and the call function is turned off to prevent them from calling their drivers. 

A sticker in the vehicle helps inform passengers how they should communicate with their drivers, while flip-cards indicating common requests - such as directions, adjusting the temperature of the air-conditioning and where to drop off  - are provided to help in communications between drivers and passengers. 

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Hope they are wearing Hearing Aids,if not Deaf cannot hear other Motorist's Horn how to drive.?They can ''claim'' cannot hear Horn & drive in a Selfish way.?

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21 minutes ago, ER-3682 said:

Hope they are wearing Hearing Aids,if not Deaf cannot hear other Motorist's Horn how to drive.?They can ''claim'' cannot hear Horn & drive in a Selfish way.?

I sat in Grab car with Deaf driver in Malaysia.

No hearing aid.  Hearing aid is no help if 100% damage.

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3 hours ago, Davidtch said:

I sat in Grab car with Deaf driver in Malaysia.

No hearing aid.  Hearing aid is no help if 100% damage.

did you try transcab with MMA fighter in SG :a-toast:

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I'm hard of hearing. I wear hearing aids.

But sometimes it's not enough. Riders can be talking among themselves and smoothly switchover to talk to you. If you don't pay attention, they think you ignore them.

Then you get 1 star.

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21 minutes ago, Kb27 said:

I'm hard of hearing. I wear hearing aids.

But sometimes it's not enough. Riders can be talking among themselves and smoothly switchover to talk to you. If you don't pay attention, they think you ignore them.

Then you get 1 star.

I got a notification from Grab that driver is deaf.

I was advised to sit at front.

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I sat in grab driven by deaf driver, as i default sit infront on all PHV and taxi, so no problem for me to communicate with the driver.

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well, IF only legislation can be invoked to mandate that this deaf/hard of hearing,  Listening challenged individual can only drive cars that are fully equipped with safety feature, I have zero concern.

Since its appraisal period for the employee, many bosses are also deaf to the previous month's hard work and performance as well.. as well as blind at certain times 🙄 😎 

In fact these drivers with driving "aids" should have a tax avoidance tag to the vehicle.  

 

Edited by Sdf4786k
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4 hours ago, Inlinefour said:

I will sit infront if lady driver so that I can have a good look at her :inlove:

 

PS. me not tiko cheeko humsup ... just friendly 😍

You only friendly to lady driver la. 🙄

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On 12/1/2019 at 1:49 PM, Inlinefour said:

I will sit infront if lady driver so that I can have a good look at her :inlove:

 

PS. me not tiko cheeko humsup ... just friendly 😍

I believe you . 

:XD: 

I will let her sit on me . I gentleman 😂

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