Thaiyotakamli Supersonic August 25, 2020 Share August 25, 2020 (edited) 3 hours ago, Adrianli said: I received two emails from them. But never flew with them to China before. But u got fly 2x with scoot before right? i fly once with them to indo, so thats why i got 1 lol Edited August 25, 2020 by Thaiyotakamli ↡ Advertisement 1 Link to post Share on other sites More sharing options...
Blueray Hypersonic August 25, 2020 Share August 25, 2020 I received 2 emails, same booking reference. TS must be big time ... Link to post Share on other sites More sharing options...
Adrianli Hypersonic August 25, 2020 Share August 25, 2020 15 minutes ago, Thaiyotakamli said: But u got fly 2x with scoot before right? i fly once with them to indo, so thats why i got 1 lol Only fly one time with Scoot to Taiwan last year. 1 Link to post Share on other sites More sharing options...
Jamesc Hypersonic August 25, 2020 Share August 25, 2020 Bunch of spammers. Link to post Share on other sites More sharing options...
Picnic06-Biante15 Supersonic August 25, 2020 Share August 25, 2020 KNN .... I received 29 mails ... 4 Link to post Share on other sites More sharing options...
inlinesix Supersonic August 25, 2020 Share August 25, 2020 6 minutes ago, Picnic06-Biante15 said: KNN .... I received 29 mails ... So many little 3 3 Link to post Share on other sites More sharing options...
Picnic06-Biante15 Supersonic August 25, 2020 Share August 25, 2020 4 minutes ago, inlinesix said: So many little 3 No lar..... My wife use my yahoo account to book Scoot tickets for her company China workers to go & return from China whenever they on leave. 3 Link to post Share on other sites More sharing options...
Blueray Hypersonic August 25, 2020 Share August 25, 2020 4 minutes ago, Picnic06-Biante15 said: No lar..... My wife use my yahoo account to book Scoot tickets for her company China workers to go & return from China whenever they on leave. public relations executives ? 1 Link to post Share on other sites More sharing options...
Lala81 Hypersonic August 25, 2020 Share August 25, 2020 I got one. My friend wife also. Zzz I even checked my cc to make sure no deduction. I thought someone booked a flight with my name. 1 Link to post Share on other sites More sharing options...
Kyrios Turbocharged August 25, 2020 Share August 25, 2020 Rooks like not a good year for Mr Goh Choon Pong... Anyway.. one swab test costs $186 ah? Link to post Share on other sites More sharing options...
Davidklt 6th Gear August 25, 2020 Share August 25, 2020 Someone must have forgotten to do their jobs. Rest for too long. 1 Link to post Share on other sites More sharing options...
Jamesc Hypersonic August 25, 2020 Share August 25, 2020 (edited) Scoot is aware that you have received an erroneous email from us regarding new travel requirements for customers booked on one of our flights, TR100 to Guangzhou departing on 30 August 2020. Scoot sincerely apologises for this mistake and would like to provide an explanation on what happened. The erroneous email was not a data security or hacking incident. Due to human error, an email meant only for passengers booked on TR100 from Singapore to Guangzhou departing on 30 Aug 2020, was mistakenly sent to a distribution list containing customers who have travelled with Scoot in the past, or who have a future booking to any destination. Scoot understands the worry and concerns that you may have over the use of your personal information. To repeat, we have established that this was not a data security or hacking incident. No new booking has been created. There was also no leak of sensitive personal information; the personal information that was included in the erroneous email was limited to first name and booking confirmation ID, and the erroneous email was sent to the email address associated with the original booking. No third party has been sent an email with your personal information although, if you have previously made a booking on someone else’s behalf, you may see their first name in the email instead of yours. No current bookings can be accessed with this information. We assure you that Scoot takes this incident very seriously and will conduct an internal review looking into how to further strengthen our internal processes. We have also informed Singapore’s Personal Data Protection Commission of the incident. Should you have questions or concerns, we welcome your feedback at https://help.flyscoot.com/s/email-us; simply select “Concerns” under Case Category and “Email Notification” under Sub-Category 1. Once again, Scoot sincerely apologises for this oversight. Yours Sincerely, Campbell Wilson Scoot Chief Executive Officer Edited August 25, 2020 by Jamesc 1 Link to post Share on other sites More sharing options...
Volvobrick Supersonic August 25, 2020 Author Share August 25, 2020 3 minutes ago, Jamesc said: Scoot is aware that you have received an erroneous email from us regarding new travel requirements for customers booked on one of our flights, TR100 to Guangzhou departing on 30 August 2020. Scoot sincerely apologises for this mistake and would like to provide an explanation on what happened. The erroneous email was not a data security or hacking incident. Due to human error, an email meant only for passengers booked on TR100 from Singapore to Guangzhou departing on 30 Aug 2020, was mistakenly sent to a distribution list containing customers who have travelled with Scoot in the past, or who have a future booking to any destination. Scoot understands the worry and concerns that you may have over the use of your personal information. To repeat, we have established that this was not a data security or hacking incident. No new booking has been created. There was also no leak of sensitive personal information; the personal information that was included in the erroneous email was limited to first name and booking confirmation ID, and the erroneous email was sent to the email address associated with the original booking. No third party has been sent an email with your personal information although, if you have previously made a booking on someone else’s behalf, you may see their first name in the email instead of yours. No current bookings can be accessed with this information. We assure you that Scoot takes this incident very seriously and will conduct an internal review looking into how to further strengthen our internal processes. We have also informed Singapore’s Personal Data Protection Commission of the incident. Should you have questions or concerns, we welcome your feedback at https://help.flyscoot.com/s/email-us; simply select “Concerns” under Case Category and “Email Notification” under Sub-Category 1. Once again, Scoot sincerely apologises for this oversight. Yours Sincerely, Campbell Wilson Scoot Chief Executive Officer I think they pakat pakat, one guy create the email problem, than whole team got to spend days to resolve. Made themselves indispensable and and not be asked to go no pay leave.... Now even big boss looks busy! 4 Link to post Share on other sites More sharing options...
Watwheels Supersonic August 26, 2020 Share August 26, 2020 Times are bad for airlines. Cannot afford IT ppl. Maybe they get their HR to take over and then create major embarrassment. 1 Link to post Share on other sites More sharing options...
Adrianli Hypersonic August 26, 2020 Share August 26, 2020 May I know how long do they keep a customer personal information? Like forever as long as you been with them just once? Shouldnt they separate those who ticked no adverts from their mailing list? Now I not sure how they are using our past personal information for what purpose. Link to post Share on other sites More sharing options...
Blueray Hypersonic August 26, 2020 Share August 26, 2020 will Scoot be giving vouchers to compensate for the stress and trauma caused ? say $50 3-year voucher per email ? 1 Link to post Share on other sites More sharing options...
kobayashiGT Internal Moderator August 26, 2020 Share August 26, 2020 12 hours ago, Picnic06-Biante15 said: KNN .... I received 29 mails ... you are "highflyer" sia. . . . 1 Link to post Share on other sites More sharing options...
Sdf4786k Twincharged August 26, 2020 Share August 26, 2020 12 hours ago, Picnic06-Biante15 said: KNN .... I received 29 mails ... Can feel the love 💓 from scoot ↡ Advertisement 2 Link to post Share on other sites More sharing options...
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