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Cash card missing after installation


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SPECIALISTS AUDIO ACCESSORIES PTE LTD at BLK 125 BUKIT MERAH LANE 1 #01-166 SINGAPORE 150125.

Today at the above mentioned place to install the OBU Processinng unit. Was told to leave my cash card with the installer for testing the OBU installation. About 3 hours later installation completed asked to collect car, then realized cash card missing. The boss said the card is in the new OBU.....but not there. He told me, see I got so many workers here, you go & ask who took it. Well no one come to me as expected. Since without cash card I cannot exit the carpark gantry so I told the boss I will make a "Police Report" for this issue. Immediately the boss took a cash card & top-up $40, gave it to me......please settle lah settle lah. So please take note of this incident happened to me. Learn from my Lesson & safe driving everyone.

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Twincharged

Who ask you leave your Cashcard in the Car.?You go any Workshops,Servicing,even AD also ask you take out your Cashcard.

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Supersonic
On 4/14/2025 at 6:42 PM, ER-3682 said:

Who ask you leave your Cashcard in the Car.?You go any Workshops,Servicing,even AD also ask you take out your Cashcard.

He was specifically asked to leave it behind for them to test. 

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Turbocharged
On 4/14/2025 at 6:07 PM, Ngchinbeng said:

SPECIALISTS AUDIO ACCESSORIES PTE LTD at BLK 125 BUKIT MERAH LANE 1 #01-166 SINGAPORE 150125.

Today at the above mentioned place to install the OBU Processinng unit. Was told to leave my cash card with the installer for testing the OBU installation. About 3 hours later installation completed asked to collect car, then realized cash card missing. The boss said the card is in the new OBU.....but not there. He told me, see I got so many workers here, you go & ask who took it. Well no one come to me as expected. Since without cash card I cannot exit the carpark gantry so I told the boss I will make a "Police Report" for this issue. Immediately the boss took a cash card & top-up $40, gave it to me......please settle lah settle lah. So please take note of this incident happened to me. Learn from my Lesson & safe driving everyone.

doesn't makes sense, they should have a cashcard to test if they doing such installation. Even one of low value will works. 

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@ER-3682 Cash card was handed over to the installer because he said need it the test OBU working or not after installation.

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(edited)

@PSP415 Sorry I am not trained how to install this high tech equipment OBU nor to test it. Since these trained qualified professional installers request on this for testing, so it must be a standard SOP for them to follow. Me first time getting OBU installed well I already used 1 day off for this installation, why want to make life difficult for others (the installers). Anyway die die have to fix even you don't like it, so get it done smoothly hoping no issues occurred in the future. I am just sharing my experience to you. Getting stuck at the exit gantry with cars queuing behind you, with fingers pointing at you "Cheapo Driver" is also ann experience for me too.

 

Edited by Ngchinbeng
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Supersonic
On 4/14/2025 at 6:07 PM, Ngchinbeng said:

SPECIALISTS AUDIO ACCESSORIES PTE LTD at BLK 125 BUKIT MERAH LANE 1 #01-166 SINGAPORE 150125.

Today at the above mentioned place to install the OBU Processinng unit. Was told to leave my cash card with the installer for testing the OBU installation. About 3 hours later installation completed asked to collect car, then realized cash card missing. The boss said the card is in the new OBU.....but not there. He told me, see I got so many workers here, you go & ask who took it. Well no one come to me as expected. Since without cash card I cannot exit the carpark gantry so I told the boss I will make a "Police Report" for this issue. Immediately the boss took a cash card & top-up $40, gave it to me......please settle lah settle lah. So please take note of this incident happened to me. Learn from my Lesson & safe driving everyone.

Is it near to the shop that duplicate license plate?

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Supersonic
On 4/14/2025 at 7:50 PM, Ngchinbeng said:

@PSP415 Cash card was handed over to the installer because he said need it the test OBU working or not after installation

If it not of significance dollar value let it go.

I reckon should be communication breakdown along the chain line or misplaced. Cash card generally don't has specific unique identifier. I don't think they would go out to cheat your cash card. 

Blame it on LTA if that would make you feel better. 

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Supersonic
On 4/14/2025 at 7:00 PM, Dafansu said:

doesn't makes sense, they should have a cashcard to test if they doing such installation. Even one of low value will works. 

Possible. 

As my company has around 100 cash card replenishing every few weeks.  The HR policy always insist the drivers to write down their vehicle number on the card itself.  Apparently there were complaints that cash card don't symmetrically work across all iu units. 

 

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Hypersonic
On 4/14/2025 at 8:12 PM, Club21z said:

They give free cash card after installing. This is rather unusual practice.

You mean no matter which authorized workshop you go also give free cashcard after installation?

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Supersonic
On 4/14/2025 at 7:50 PM, Ngchinbeng said:

@PSP415 Sorry I am not trained how to install this high tech equipment OBU nor to test it. Since these trained qualified professional installers request on this for testing, so it must be a standard SOP for them to follow. Me first time getting OBU installed well I already used 1 day off for this installation, why want to make life difficult for others (the installers). Anyway die die have to fix even you don't like it, so get it done smoothly hoping no issues occurred in the future. I am just sharing my experience to you. Getting stuck at the exit gantry with cars queuing behind you, with fingers pointing at you "Cheapo Driver" is also ann experience for me too.

 

No worries. I was just highlighting that the installers requested for your cash card and not you left it behind on your own accord. 

Safe ride 

Cheers 

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Turbocharged
On 4/14/2025 at 8:12 PM, Club21z said:

They give free cash card after installing. This is rather unusual practice.

Exactly. Why must they use YOUR cashcard to test?

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5th Gear
On 4/14/2025 at 8:12 PM, Club21z said:

They give free cash card after installing. This is rather unusual practice.

So this means Threadstarter is still missing his cashcard

He is supposed to have his original + 1 new one!

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On 4/15/2025 at 4:51 AM, Beanoyip said:

I thought the new OBU is cashless? Why are we still using a 90s technology. 

Current IU uses without cashcard.

The problem is car park.

Edited by inlinesix
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