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  1. My car skidded and I went to make a claim. My car insurance company gave me 2 choices: 1) Claim total loss - $45k 2) Claim repair cost - Car Repair Cost $16k+/- after reducing the market value of my car, insurance company is only willing to pay $9k( they called it Economic Repair Limit) so I got to fork out $8k out of my own pocket. Which option would you guys take? Is there a third option?
  2. Hi Brothers and Sisters, Need your advice. Just met an accident recently. The other driver took photo of my driving license. However, the other driver only gave me his membership card for photo taking. His membership has his photo but his NRIC number is incomplete, eg: S78xxxx55E. So far, the info I had collected from him is his membership card photo and phone number. I had make a report at one of my insurer's workshop. 1. May I know whether we should provide the real driving license for other party to take photo at the accident site? If not, a membership card also ok? 2. What is the info that we should collected from other party at the accident site?
  3. Hi Seniors.. Need your advise on the below: I was involved in a cross junction traffic accident whereby I was driving straight towards a junction when the greenlight is in my favour. I hit a right turn car. My front bumper is badly damaged with engine and passenger air bags activated. The car is quoted 65k to repair at authorised dealer. As my car has a high parf of 80k and a resale same car is going at ard 100k. The opp insurance company treat this case as a total loss. As much as i will prefer to repair the car..thereis now no other offer from other workshop to take up this job. What other alternatives are available to me? As a total loss write off will be at my disadvantage? Appreciate your constructive comments please. Thanks
  4. Hi gents, would like to seek your advices and opinions. My car had a recall from Cycle on the urea tank issue and cycle had replaced during the warranty period. I had another urea injector replaced just before my warranty ends however today I had a fault code on the urea emission but the car no longer has warranty. Just passed the 100k mark. My question is if the fault is again on the urea, can i still claim warranty from AD since recall issue has not being resolve which is due to manufacturer fault? My car is a citroen diesel.
  5. Hi all gurus. Summary of my case: Involve in an accident in 2017 and paid up for my own repair first although I am claiming the other party. 2 years on, the Workshop tells me that there is no update on the claim and they will keep my 2k deposit until the other party insurance get back to me. A more detail write-up I was being hit by another car (supposingly rented) in June 2017. So based on my friend's father advise, I went to a Workshop in Woodlands Road to make the claim against the other party. I am pretty inexperience in this area so I just follow the advice by the Workshop Boss. He told me that he is an ex-SPF and Hwa Chong grad or something, and all his friends are lawyer etc. So he knows the stuff and will handle it for me. Long story short, he mentioned that it is a 50-50 case. In fact the chances of me claiming successfully is not high according to him. So he requested that I pay him for my own car damage upfront (about $2k) and if the claim is successful, he will refund me the 2k. In mid 2018, the other party have claimed my insurance. As for my claim against the other party, the workshop mentioned that there is no update. Till date, they are still holding on to my 2k. So I asked the Workshop Boss to email the other party insurance company and get back to me on the status but he refuses and chided me for being ungrateful because he is actually helping me in a 50-50 case. I explained to him that I am asking him to do so only because I am unable to do so. I have tried getting an update from the other party insurance but they ask me to go through my authorised workshop. So my question is Is there any way I can get an update on my claim status against the other party without the Workshop? Is it possible that the Workshop have forgotten to claim the other party it is too late to claim now? Thanks all. I am really at a lost now on what to do because the Workshop refuses to assist me yet the other party insurance request that I follow-up with my authorised workshop directly.
  6. http://www.asiaone.com/singapore/joanne-peh-involved-accident-gets-offers-car-repairs-and-insurance-scene Am I right to say there are tons of commission based insurance referral claims out there which I’m missing?
  7. Hi All, Recently I was met with this incident, Long story short: Nissan guy side swiped me as he was going straight on a RIGHT TURN only lane. I was on his left. Evidence from front and back cam submitted to my workshop and claiming third party. Both side reported accident but according to workshop he said that the other side is refusing to admit fault and insisted that I turned into him which the video clearly says it isn't. Workshop mentioned the third party insurance persuaded the driver to admit liability but he refused so now the process is stuck. Workshop told me that if the Nissan driver refuses to admit fault there is nothing we can do. But if the other party has already reported the accident and evidence is secured shouldn't the third party insurance determined whether whose fault is it and deciding liability instead of needing the driver to admit his fault? Appreciate if anyone can advise on this because a simple side swipe like this already dragged on for 2 months. Seems pretty much a way for insurance company to drag out the case until you give up in the claiming process.
  8. Hi guys met one accident last sat which involved one malaysia lorry, was parked my car behind it on one road side and it suddenly reverse hit my car front, no injury as was not inside the car and police report made. Called my insurance and was informed very difficult to claim them and take very long time, and they ask me to find myself any shop good in claim malaysia vehicles . SO bad luck, can check any guys here know any shop good in doing such claim? many tks
  9. Darn! my less than a year old Kia hit by stone again on NSH. There's a small star crack at the center bottom of the windscreen. Should I repair it or just send to Kia to file for claim to change it?
  10. Kissed someone behind, one small dent. At first received letter from insurance say kena claim estimated a few k Now received letter from insurance say kena claimed 5 digits. The videos/photos were submitted to the insurance. If the see the video, will know obviously cannot be claim so high. What's going to happen now? Insurance say they will be handling the claim. Will they fight it if they think is too high? Since they say they will be handling, any inputs needed from my side?
  11. My wife was hit by a car while crossing on a pedestrian crossing. She suffered a fractured knee for which she was hospitalised for 1 day and is on 2 month MC. according to the doctor, full recovery may take upto 6 months or more. We contacted the insurance company of the driver for the process about filing 3rd party claim. the insurance company has proposed that they will be appointing an investigator who will contact us and assess about the medical claims and other damages which the insurance company will pay us. however we have the option to counter propose and reject if we feel the offer is too low. No lawyers are involved in the process till now. 1. Our Hospitalisation expenses (including MRI scan & CT scan) and the subsequent follow up > 5k till now. There will be monthly follow ups and she will need to go for rehab and physio for at least 6 months( may be weekly sessions, not sure yet) 2. I understand that we can file for injury claims within 3 years following the accident. 3. we have filed a police report and case is under investigation. We have submitted all the documents to the IO. So my queries are- 1. How impartial are these 3rd party investigators in assessing the claims and offer of compensation. 2. as the follow up is prolonged should we wait for the injury to get better and see whether there are any complications or should we settle it now. Most of the friends i have talked to are asking me to talk to a lawyer, but i understand that they charge a lot or may take a portion of the compensation which is offered. so is it really necessary to engage a lawyer or we can just proceed without one. Any help and advise will be appreciated. Thanks in advance
  12. Was rear ended. Clear-cut fault of the party as he did not stop and rammed into my vehicle. Did not experience any noticeable injury then. Took photos and exchanged contacr. Wanted to keep it fuss free and private settle as the other party admitted full liability. Reported to my insurance. Was told to bring car to any approved or preferred workshop with the Accident Report to process with the accident repair. Today I am beginning to feel effects of whiplash. Havent seen a doctor yet. If medical is included with vehicle repair, I dun think can private settle as sum will be too big. I am not familiar with accident claim. I heard workshop can do medical claims for the customer? I just want some party to arrange all these for me. Also my car has been treated with 9H ceramic coating. After rear is repaired/replaced/sprayed, will recoating be included in repair? Can someone recommend a workshop that can take care of this?
  13. hi, need your advice, the motorbike slip and bang onto the rear of my stationary vehicle. i have file police report, witness also file report. and i have show the TP officer the video. Safe to claim my policy ?
  14. HI, For those travelling to Bali and have query on travel claim, please see below notice sent by AIG. P/S: The below is only for info only. May varies between insurers. Please check with your insurer for more info. Important note for travellers to Bali On 23 September 2017, the Singapore Ministry of Foreign Affairs issued a travel advisory which indicated that with the increased possibility of the eruption of Mount Agung, Singaporeans should defer non-essential travel to the affected areas at this juncture. With the advisory in mind, we would like to inform travellers to Bali that disruptions arising out of any volcanic activity in Mount Agung, including but not limited to the airspace closures in Bali, may not be covered unless your travel insurance policy was issued or travel insurance arrangements confirmed on or before 22 September 2017. Travellers who purchased or confirmed travel insurance cover on or after 23 September 2017 may not be covered as the event would not be considered ‘unforeseeable’, as the disruptions have been widely reported in the media from this date. Hence, we would like to advise our travel insurance policyholders who purchased or confirmed their travel arrangements on or before 22 September to check their respective policies for the wording relating to eligibility, cover entitlement and the type of expenses that can be claimed. As always, we will assess any claims for cover for trip cancellation and additional expenses incurred based on the individual circumstances, as well the terms and conditions of the policy. Please see the below for scenario examples. Per Trip Plan Policies purchased on or before 22 September 2017 1. Insured wishes to file for travel cancellation – It will not be a payable event as volcano has not erupted and does not satisfy terms and conditions for claim under Travel Cancellation Benefit. 2. Insured decides to cancel the policy – We will arrange for full refund of premium. 3. Insured is travelling on 5 October but the volcano erupts on 4 October – Insured can file in for Travel Cancellation and we will assess claims according to Travel Guard terms and conditions. Per Trip Plan Policies purchased on or after 23 September 2017 1. Insured wishes to file for travel cancellation – It will not be a payable event as MFA has already released the travel advisory and the potential of volcanic eruption is a known event which is excluded from coverage. Any other claims that are relating to the volcano eruption is excluded from coverage as well. 2. Insured decides to cancel the policy – We will arrange for full refund of premium. 3. Insured is travelling on 5 October but the volcano erupts on 4 October – It will not be a payable event as highlighted in point 1. Annual Plan Policies 1. Insured wishes to file for travel cancellation – If travel arrangements were confirmed on or before 22 September 2017, it will be a payable event. The event is not covered if the travel ticket to Bali is purchased on or after 23 September.
  15. Dear MCFer brudders n sysders, like to hear some opinions and advices. My sister(real one) was involved in a minor accident some 7 to 8 months ago, lightly rear ended the other car and dented his bumper. She lodged her accident report promptly at that time within 24 hours with A##. But nothing happened since. By the way, she has since scrapped the car and A## had also since refunded her unused insurance premium balance. Heres the thing. This morning(after 7 to 8 months) she received a letter from A## saying that a 3rd claim has been made against her, and is asking for details. Question - is she liable still? since the 3rd party did not respond all this while. Is this something for A## to sort out with the other side? I mean, how do we know that the other party did not now try to inflate damages claim or claim for things that are over n above n not related to the accident 7 months ago? IS A## so stupid or is there a case here.
  16. Scenario goes like this: I was stuck behind a line of cars in Lane 1 turning right so I decided to filter to Lane 2. Waited a while for some cars to pass, finally all-clear. I had entered the lane about half-way when this Nissan Note collided into my front left. I dunno whether it's evident in the video but he was filtering from Lane 3 to Lane 2. We stopped by the side and exchanged particulars and since I was in a rush to fetch my family from airport, we left the scene shortly. I did tell him that this is a 50-50 liability accident as both of us were filtering into the middle lane, so we should just both settle our own damages. https://youtu.be/P6gZbveV6Hs Subsequently, he messaged me to tell me that he's going to report the accident and claim my insurance. 50-50 accident can claim the other party's insurance? He feels that I'm totally at fault for this accident. When he makes the accident report, will the person advise him that this is likely a 50-50 scenario and thus, he should pay out of pocket for his damage? His car was quite badly damaged (dents, scratches from front driver door to rear) whereas mine can probably be settled with a polishing session. Sincerely seeking forumers' advice on whether you feel the fault lies with either party and experience in whether his claim against my insurance can be valid. This is my first at-fault accident over 13 years of driving, so not quite sure how an opposing claim on my own insurance will be handled. If he does claim successfully, I'll feel extremely aggrieved as it's clearly a case of 2 cars entering the same lane (50-50% liability according to BOLA) and risk losing my 50+5% NCD over this. P.S. My damage vs his really showed the difference between a Conti and Jap car in the event of a collision.
  17. My bro was driving my car and he stopped at right turning lane waiting to turn right when out of nowhere a speeding taxi driving too close hit his side mirror and whole mirror flew off. The taxi stopped and admitted his fault. I have photos and video of the accident too. My bro agree to private settled and tomorrow i will be going down to C&C workshop ( am driving a KIA K3). Have taxi driver settle bill on the spot and if he give any excuse i will claim his insurance. As i am still pretty new to this, anything i should look out for like process wise? Should i go back to C&C and 3rd party? My mirror is those motorized auto folding. Thanks
  18. Hi all, Need your advice… Huge branches fell on my car My Comprehensive insurance premium was $680 Can repair at Kah Motor (KM) with NCD protector (current is 50% NCD) waiver of excess of 1st own damaged claim (2nd own damage excess is $800) Courtesy car provided if go repair at KM Kah Motor (KM) body shop will replace the roof, knock & re-spray two sides beside the roof, two front A-pillar, two door panels, front & rear fenders Estimated no 8 to 10 days (excluding weekends) Estimated repair cost of 6-8k Provide a courtesy car Authorised workshop A will only knock & re-spray the roof (unlike KM which will replace) The rest same as KM to knock & re-spray all damaged areas. Same estimated no of days as KM Did not provide estimated repair cost But NO courtesy car Option 1 Don’t repair Maybe this is good only if im confirmed going to scrap my car (but my almost 11yrs old car mileage is only 130k, if sell on SG car mart or to exporter, maybe can fetch higher than trade in to KM if buy new Civic this year) Option 2 Repair at Authorised workshop But unlikely, coz No courtesy car & KM workmanship should be better & KM replace roof instead of repair… Option 3 Find the cheapest workshop & repair out of my own pocket?? Option 4 Repair at KM Is this the best option? If do this, upon next insurance renewal, Most likely have to stay with current insurer, as NCD protector is only recognized by current insurer Estimated increase in premium of 5% to $200+ or $300+ or $400 No more NCD protector No more waiver of excess of 1st own damaged claim PS: Hi moderator, i seach by insurance & branch & tree, but was not able to find a similar topic... pls help to move to the appropriate thread if i post wrongly, many tks
  19. Hi everyone, Was involved in a traffic accident where the other party is at fault (clear cut case), lorry bang me from behind at a slip road. My sedan car become hatchback now. Car left with 7months (market value after scrap value about 6k), repair cost estimated by AD to be at 13k-15k. Seems like 3rd party insurer will choose to write off the car. However, my workshop is saying that i cannot claim loss of car usage (courtesy car) from 3rd party insurer until they approve the claim. Which may take weeks or even month. Is this the norm? Any advice is appreciated. Thanks!
  20. Hello Everyone, I would like to seek your advice on my accident case. It was a rainy day and I am on the right lane (two lane road). The taxi driver on the left hit me on my left side and causes my car to ski. Unfortunately my car camera isn't working on that day. Photo evidences were submitted in the report. I have made a 3rd party claim (AXA). Question is what option do I have if 3rd party claim fails? I have called up my insurer (NTUC) and was informed that they will not be helping me on this unless I claim my damages from my policy. Thank you.
  21. 1. A motor insurance may be cheap, eg. DirectAsia (this is my current plan after I've switched from AAS available insurance plans since 2+ years ago). However, I have recently been told that when it comes to claims, there seems to be fineprints that void certain claims, eg. windscreen. 2. My NCD is 50% discount and I am thinking thrice now about renewing with DirectAsia - because in case I have claims, I don't want to be caught by it's fineprints. 3. This survey is to crowdsource motor insurance claim experiences from fellow forumers who have had at least 1 claim and would appreciate if you can reply by stating these information: (a) Name of Insurance company (and the motor plan if you recall, if not nevermind) (b) Give a score of between -10 to +10 (where the extreme -10 is no claim despite your situation being seemingly a valid claim, and +10 if your claim process is a smooth and quick claim with bare minimum fuss) © Optional: Which year? (if you remember) (d) Optional: You may also choose to elaborate your score, esp. if it's very negative or very positive - optional. 4. While a few data points may not be reliable, however if we have a lot of data points (eg. 100 people claiming terrible experiences with company XXX, or excellent experiences with AAA, then we know what is more probable). 5. Here we go, this is a list of 44 motor insurance companies listed in one motoring: 1 Action Garage Pte Ltd Able Insurance Brokers Pte Ltd AB Lim & Sons Enterprises Aik Chong Insurance Agency All Solutions AMA Insurance Agency Anika Insurance Brokers & Consultants Pte Ltd Automobile Association of Singapore AXA Insurance Singapore Pte Ltd Beng Soon Holdings Pte Ltd BMC Insurance Agencies Pte Ltd Chartis Singapore Insurance Pte Ltd Cowell Insurance Pte Ltd Daglen Insurance Agency Dickson Auto Agency Direct Asia.com Esse Insurance Agency ETS Insurance Agency Far Eastern Insurance Agency Gideon Insurance Agencies Pte Ltd GSC Auto Services Pte Ltd High Power Enterprise Insline Insurance Agency Insure2give Pte. Ltd Inspro Insurance Brokers Pte Ltd JG Motor Agency JMT Insurance Agency K & L Services Agencies LQ Insurance Agency Pte Ltd Mitsui Sumitomo Insurance (Singapore) Pte Ltd NSK Insurance Agency O C W Insurance Brokers Pte Ltd Poon Poong Motors Pte Ltd Powerton Insurance Agencies Pte Ltd Pure Insurance Pte Ltd Securisks Insurance Agencies Pte Ltd Sime Insurance Brokers (S) Pte Ltd Sino Credit Pte Ltd Specialists Motor Pte Ltd Sun Hwa Insurance Agency T K H Insurance Agency Tan Bros Insurance Agencies Pte Ltd Times Insurance Brokers Pte Ltd Tong Tah Insurance Vehicle Agency source: http://www.onemotoring.com.sg/publish/onemotoring/en/autoshop/motoring_directory/motorcar_insurance.html Namaste.
  22. Three Boeing 747-200F waiting to be claimed at KLIA. Yahoo : To whom it may concern: please claim your Boeing 747s Still puzzled by the mystery of missing flight MH370, Malaysian airport authorities now have the opposite problem: three Boeing 747 planes left unclaimed at the country's main airport. The operators of Kuala Lumpur International Airport (KLIA) have placed a bizarre advertisement in a Malaysian newspaper seeking the owners of three 747-200F aircraft apparently abandoned there. "If you fail to collect the aircraft within 14 days of the date of this notice, we reserve the right to sell or otherwise dispose of the aircraft" under Malaysian regulations, said the ad which ran in Monday's edition of The Star. The notice was addressed to the "untraceable owner" of the planes. Zainol Mohd Isa, general manager of Malaysia Airports (Sepang), which operates the facility, said the airport had been trying to contact the planes' last known owners. He said they were "international" and not Malaysian, but declined to give further details. "I don’t know why they are not responding. There could be many reasons. Sometimes it could be because they have no money to continue operations," Zainol said. In addition to wanting the planes to be claimed, he said the airport is seeking payment from the owners for landing, parking and other charges. If no payment is received by December 21, the planes will be auctioned or sold for scrap to recoup the outstanding charges. The notice gave the planes' registration numbers as TF-ARM, TF-ARN, and TF-ARH. Zainol said two are passenger aircraft and one is a cargo plane. It is not the first time this has happened at the airport, Zainol added. In the past decade a few other planes, mostly smaller aircraft, were abandoned. He said an aircraft that was abandoned in the 1990s was eventually bought and turned into a restaurant in a Kuala Lumpur suburb. KLIA was the origin of Malaysia Airlines flight MH370, which disappeared after taking off on March 8, 2014 with 239 passengers and crew aboard in what remains one of aviation's greatest mysteries. Malaysia earlier this year confirmed that a wing part found on the French island of La Reunion in the Indian Ocean was from the plane. But no further wreckage has been found despite an intensive Australian-led oceanic search. Link : https://sg.news.yahoo.com/whom-may-concern-please-claim-boeing-747s-112803957.html Hmmmmmmm ....... now I know where the 2.6 billion ringgit gone. Ahjib kor bought 3 Boeing 747s ?
  23. Hi A general car insurance question, Is it possible to challenge a claim again my car insurance?
  24. A restaurant conducted a series of tests on potential claimants of misplaced cash in it's restaurant. Kudos to the restaurant for doing such and sieving out the opportunists. Expected to see dishonest individuals around. Anyway, well done to the restaurant, A-one claypot This caught my eye. WEll done
  25. Bro and Sis... Am wondering if anybody has any direct experience with ICV from Spring Singapore? I have been asked to develop a CRM system that qualifies for the grant, and am wondering how much "integration" Spring expects --- Anybody know?
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