I have an XBox One S purchased in a bundle with a laptop over a year ago, and played infrequently by my kids. Recently, I was unable to turn it on. I have searched the net and this seems to be a common occurrence, with the only official help from Microsoft being 'unplug it for 10 seconds and then plug in again'.
Not having any other choice, I tried to apply for a service request on the Microsoft website, and was presented with only one option - Pay SGD 190 for an exchange.
So...for a common fault, the only option is to pay more than 50% of the street price for a replacement unit?
Does anyone here have any experience with this fault, and know of someplace else where this can be serviced?
Honestly, had I known of the appalling service terms, I would never have bought an XBox. I don't think I will ever buy one again.