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I have a very bad incident with them.I bought a Broquet from Mcwell 2 weeks ago and I called them up recently to have exercise the money back guarantee. They then tell me that they do not practise this at their shop and I have to go to the supplier which is Universal Consultants.I called them up and was referred to Derrick.He says that they ALSO cannot give me the refund because I bought it from Mcwell not from them.I called McWell again and they in turn says that it is Universal who promise their the 30 days money back guarantee not Mcwell.Mcwell is just the dealer. I recalled U C and they said that Mcwell bought the Broquet from them and thus able to give any kind of promotions and since they sell the Broquet to me at a lower price, I am not entitled to the money back.WTF !! They never mention a word to me about this silly practise. Don from Mcwell offered to have the Broquet exchanged to me for something else at the same value. I will call Kenny the MD of U C and demand my money back and if it fails, I will refer this to CASE.