Carlink83 Neutral Newbie June 2, 2012 Share June 2, 2012 (edited) Dear car owners and potential car owners, Just to share my personal bad experience with all of you. I recently purchased my car from CAR LINK ENTERPRISE C2 located at Turf City. The unit is C2. Upon viewing of the vehicle, the front compartment lock came off at the first instance when I open the compartment. The sales person by the name of ANDY immediately told me they will send it for repair and ensure that the lock is fix upon collection of my vehicle. I took his words since they are doing a business and would not want to tarnish their reputation over a car compartment issue. I paid a deposit and cleared all the paper works and drove off the vehicle. On that very SAME day, while I tried to open the compartment, the locked came off again! I realised that CAR LINK had simply use some glue to stick back the lock and hand the vehicle over to me. I was shocked by their dishonest behaviour and immediately called up Andy to ask him why the device is still not fix. He told me that this is due to wear and tear and is unavoidable! He then refer me to a workshop at woodlands and when the mechanic saw me, he said immediately that if the issue is regarding the COMPARTMENT lock, please don't bother to come because it is BEYOND repair! I ask him how could he say that when Andy the sales person from Car Link Enterprise refer me here. He told me he was the one that service the vehicle and the lock issue is a KNOWN issue all along and there is nothing he can do. I will have to call back ANDY to resolve this because the only way is to REPLACE THE ENTIRE COMPARTMENT WHICH COST $500-600! I was really fuming because I took time off from work and travel to woodlands only to know that is a waste trip and ANDY is simply trying to waste time on the issue! I immediately call him and ask him why a businessman like him with a big shop want to cheat on such issues and his irresponsible words really shock me and I ask him if he is going to be responsible for this issue and he said that he will check with his BOSS and call me back. The call never come from him. I called Andy almost every alternate day and he will always repeat the same words "I NOT SURE, I NEED TO CHECK WITH BOSS. ... BOSS HAS NOT GET BACK TO ME.... It has been more than 2 weeks and he is still using the same delay tactic to shun away my problem. I told him that we are just car buyers and you are opening a business here. This kind of unethical approach is really lousy and dishonest! I told him if he is going to drag this matter, there is nothing I can do except to warn fellow buyers NOT TO FALL INTO THIS TRAP and shun away from CAR LINK. Until now I still have not hear anything from CAR LINK ENTERPRISE C2 on the compensation of my compartment lock. If they decide to play punk and avoid me, there is nothing I can do except to educate and keep fellow buyers aware of their UNETHICAL APPROACH IN DOING BUSINESS. Attached is the shop photo which I personally went down and took. Pls note that this thread is meant to warn and share with fellow buyers not to patronise this dishonest car dealer and I welcome CAR LINK ENTREPRISE to response and challenge my thread if you are gentleman enough although I don't pin any hope. Regards, Edited June 5, 2012 by RadX ↡ Advertisement Link to post Share on other sites More sharing options...
Watwheels Supersonic June 2, 2012 Share June 2, 2012 The way I see it....he did fix the lock but the issue is he did not ensure that it was properly done. Like that call cheating ah? I think it's more like boh chap. Link to post Share on other sites More sharing options...
Perseus76 2nd Gear June 2, 2012 Share June 2, 2012 beyond repair? how could that be? change the whole compartment..... Link to post Share on other sites More sharing options...
SuperGar Neutral Newbie June 2, 2012 Share June 2, 2012 they'll just wait for you to get tired and forget about the case.. just report to CASE if u got time to play with them.. Link to post Share on other sites More sharing options...
Porche 5th Gear June 2, 2012 Share June 2, 2012 what car u bought from them Link to post Share on other sites More sharing options...
Ayie88 Clutched June 2, 2012 Share June 2, 2012 Bro try asking Andy again and if he still Wana play punk Complain to CaSE. Link to post Share on other sites More sharing options...
Beehive3783 Turbocharged June 2, 2012 Share June 2, 2012 (edited) More like self pawn case. Discovered a flaw and yet proceeded with purchase of the car. Something I call naive, sad to say. No offence. Edited June 2, 2012 by Beehive3783 Link to post Share on other sites More sharing options...
Didae Neutral Newbie June 2, 2012 Share June 2, 2012 I'm trying to stand on neutral ground here. Based on this scenario, I think Andy would not have bothered telling TS about the faulty compartment issue if TS did not notice it in the first place. Knowing that it's a 2nd hand car, TS should've set aside a sum of money for faulty parts such as this issue. But I think TS shouldn't have overlooked this faulty compartment problem and he should just walk away. He might be able to source for other cars elsewhere instead, unless TS has managed to use that point to reduce the vehicle's selling price. Pardon me for this assumption, but I can't seem to think of any other rational reason why you would still buy that car and think that the salesperson would do a good job in rectifying that problem unless you really like the car so much that you chose to buy it in the end? In any case I think it's best to just get it replaced so that TS will not make anymore wasted trips to the workshop and sleepless nights over this matter. Cheers Link to post Share on other sites More sharing options...
Edwardthy 1st Gear June 3, 2012 Share June 3, 2012 More like self pawn case. Discovered a flaw and yet proceeded with purchase of the car. Something I call naive, sad to say. No offence. can you be more sensitive in your posting? I find you no brain. Link to post Share on other sites More sharing options...
Skyiet27 Clutched June 3, 2012 Share June 3, 2012 Your nick same as shop u commented ??????? Using reverse thinking to create foc advertisement Hshaha Link to post Share on other sites More sharing options...
Skyiet27 Clutched June 3, 2012 Share June 3, 2012 In future create a new nick 1st mah Still need to bold shop name red red With photos scare potential buyer Duno which shop to go meh Link to post Share on other sites More sharing options...
Nemo6089 1st Gear June 3, 2012 Share June 3, 2012 All salesman is the same, once money change hands or once the deal was sign, no more talking. Want to talk, talk and settle before money change hands, simple Link to post Share on other sites More sharing options...
Kerwen 6th Gear June 3, 2012 Share June 3, 2012 just change to dc link car and every customer can start buying again Link to post Share on other sites More sharing options...
Wt_know Supersonic June 3, 2012 Share June 3, 2012 (edited) rule no. 1 never trust a salesman rule no. 2 to rule no. 10 refer to rule no. 1 either put in black&white that defect is to be rectified (perfect) or find out the cost of the defect ask the person give discount on the car sale price and fix it yourself (rely on other might as well rely on yourself) a car sale shop in turf city is considered a big company? Edited June 3, 2012 by Wt_know Link to post Share on other sites More sharing options...
Vega Turbocharged June 3, 2012 Share June 3, 2012 Hope the problem is just the compartment and nothing else. Link to post Share on other sites More sharing options...
AllenHui 1st Gear June 3, 2012 Share June 3, 2012 http://www.sgcarmart.com/used_cars/info.ph...114&DL=2171 and they are still selling....biz too good lah Link to post Share on other sites More sharing options...
Achtung 6th Gear June 3, 2012 Share June 3, 2012 To me, there is nothing more u can do. Its not a mechanical failure like engine etc. Only compartment. Like one other has mentioned, for 2nd hand cars, set aside a bit to do up stuff like this. When I buy cars as such, I would have expected sh*t like this. Dear car owners and potential car owners, Just to share my personal bad experience with all of you. I recently purchased my car from CAR LINK ENTERPRISE C8 located at Turf City. The unit is C8. Upon viewing of the vehicle, the front compartment lock came off at the first instance when I open the compartment. The sales person by the name of ANDY immediately told me they will send it for repair and ensure that the lock is fix upon collection of my vehicle. I took his words since they are doing a business and would not want to tarnish their reputation over a car compartment issue. I paid a deposit and cleared all the paper works and drove off the vehicle. On that very SAME day, while I tried to open the compartment, the locked came off again! I realised that CAR LINK had simply use some glue to stick back the lock and hand the vehicle over to me. I was shocked by their dishonest behaviour and immediately called up Andy to ask him why the device is still not fix. He told me that this is due to wear and tear and is unavoidable! He then refer me to a workshop at woodlands and when the mechanic saw me, he said immediately that if the issue is regarding the COMPARTMENT lock, please don't bother to come because it is BEYOND repair! I ask him how could he say that when Andy the sales person from Car Link Enterprise refer me here. He told me he was the one that service the vehicle and the lock issue is a KNOWN issue all along and there is nothing he can do. I will have to call back ANDY to resolve this because the only way is to REPLACE THE ENTIRE COMPARTMENT WHICH COST $500-600! I was really fuming because I took time off from work and travel to woodlands only to know that is a waste trip and ANDY is simply trying to waste time on the issue! I immediately call him and ask him why a businessman like him with a big shop want to cheat on such issues and his irresponsible words really shock me and I ask him if he is going to be responsible for this issue and he said that he will check with his BOSS and call me back. The call never come from him. I called Andy almost every alternate day and he will always repeat the same words "I NOT SURE, I NEED TO CHECK WITH BOSS. ... BOSS HAS NOT GET BACK TO ME.... It has been more than 2 weeks and he is still using the same delay tactic to shun away my problem. I told him that we are just car buyers and you are opening a business here. This kind of unethical approach is really lousy and dishonest! I told him if he is going to drag this matter, there is nothing I can do except to warn fellow buyers NOT TO FALL INTO THIS TRAP and shun away from CAR LINK. Until now I still have not hear anything from CAR LINK ENTERPRISE C8 on the compensation of my compartment lock. If they decide to play punk and avoid me, there is nothing I can do except to educate and keep fellow buyers aware of their UNETHICAL APPROACH IN DOING BUSINESS. Attached is the shop photo which I personally went down and took. Pls note that this thread is meant to warn and share with fellow buyers not to patronise this dishonest car dealer and I welcome CAR LINK ENTREPRISE to response and challenge my thread if you are gentleman enough although I don't pin any hope. Regards, Link to post Share on other sites More sharing options...
Othello Supersonic June 3, 2012 Share June 3, 2012 I bought current my car from them last year, but salesman not Andy. A Mr Lim KK served me and my experience was smooth and good. Stuff I mentioned he rectified, only grouse is the I agreed for a FREE window film that he DIY-ed !! Peeld off after a year, but hey it's free!! I think you can say salesman lousy, crap or whatever, but to say that the car dealer is dishonest -> opens up possibility of a libel suit.... Lousy salesman everywhere lah, car dealer, ppty, insurance ..... ↡ Advertisement Link to post Share on other sites More sharing options...
Recommended Posts
Related Discussions
Related Discussions
COE Bidding - March 2024
COE Bidding - March 2024
Xiaomi EV is Coming
Xiaomi EV is Coming
Cars at Expo - Apr 2024
Cars at Expo - Apr 2024
Used Car Dealers Feedback (Part 2)!
Used Car Dealers Feedback (Part 2)!
Best way to sell car (aka highest price)
Best way to sell car (aka highest price)
Singapore ‘open to’ idea of one-off rise in vehicle population
Singapore ‘open to’ idea of one-off rise in vehicle population
New car discount/price/promo
New car discount/price/promo
Guide - Getting a preowned / 2nd hand car
Guide - Getting a preowned / 2nd hand car