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Singapore Airlines pricing error


Neutrino
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sia release its annual report recently with 50% drop in profit, right?

sia need to be more competitive to stay ahead ... its biz and first class is not selling liao especially after the 2008 financial crisis

AMDK has less moolah to take biz and 1st class liao ... lol

If SIA continue want to hold on to Tiger Air, it will be drag into the water deep deep...

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The Singapore companies - even those so called global companies with businesses all over the continents - mostly have an SME mindset. They hire cheap and expect quality. Remember the cheaper better faster slogan?

 

I had a run in with one big investment firm and the quality of the people there with the civil service kiasi mentality is just too obvious and terrible *shakes head*

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The Singapore companies - even those so called global companies with businesses all over the continents - mostly have an SME mindset. They hire cheap and expect quality. Remember the cheaper better faster slogan?

 

I had a run in with one big investment firm and the quality of the people there with the civil service kiasi mentality is just too obvious and terrible *shakes head*

 

This is call the FT effect. Too many, too much. Creates tons of problems

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This is call the FT effect. Too many, too much. Creates tons of problems

Don't think the foreign talent policy created it. It has been around for a very long time.

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started by zorro .... cheaper, faster and better syndrome

 

Don't think the foreign talent policy created it. It has been around for a very long time.

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Don't think the foreign talent policy created it. It has been around for a very long time.

 

Ok, maybe the FT didn't create it but they exacerbated it [laugh] [laugh]

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Very difficult to explain. There are too many types of prices.

In the SAME Economy class category, there are at least 8 different types of prices.

K,V,N,Q,H,E,B,Y

 

K is lowest category.

Y is the highest category.

 

And the prices differences between K to Y is about S$1400.

 

Even in FIRST or BUSINESS Class, they are also break up into many category.

First : F,R

Business : D,J,C,Z

 

Strictly speaking R (Suites) is a class "beyond first" (F) according to SQ marketing apparently...Even BP and tags are different (Red vs Gold)..

 

End of the day, they are both way overpriced..

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I'm assuming the $6615 is Australian dollars which is equivalent to S$7283??

 

If that is correct does it mean SIA sell Business Class return tickets from say Sydney to London for around the same price that they sell Business Class return tickets from Singapore to London??

The return journey is approx 8000 miles longer

 

Why is it we Singaporeans get STUNG by our own airline????

 

Every carrier tend to do this to their home based traveller in order to encourage transit flights from another country to another destination via their home base.

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Very difficult to explain. There are too many types of prices.

In the SAME Economy class category, there are at least 8 different types of prices.

K,V,N,Q,H,E,B,Y

 

K is lowest category.

Y is the highest category.

 

And the prices differences between K to Y is about S$1400.

 

Even in FIRST or BUSINESS Class, they are also break up into many category.

First : F,R

Business : D,J,C,Z

 

Good that you share this info.

 

Sometimes when you buy cheap fares from other carriers, be mentally prepared you may get bumped off your flight if your fare is in the lowest tier bucket. But for carriers like SQ, they manage their flight sales very tightly so the chances of getting bumped off is low.

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http://www.straitstimes.com/news/asia/australianew-zealand/story/sia-says-will-honour-erroneous-sale-business-class-tickets-econ

 

SIA will honour erroneous sale of business-class tickets at economy-class fares in Australia

 

Singapore Airlines (SIA) on Monday agreed to allow hundreds of passengers to fly business class after they purchased fares at economy-class prices in Australia following an embarrassing ticketing bungle.

The airline said it is investigating the cause of the mix-up, which resulted in tickets being sold online at the wrong fares for flights between Australia and Asia, as well as Europe from Dec 8.

“To ensure no disruption to our customers’ travel plans, Singapore Airlines wishes to advise that it will honour all affected bookings,” the airline said in a statement.

“Singapore Airlines will be contacting affected customers and travel agents to advise that their Business Class bookings will be honoured at the original fare purchased. Investigations continue to be carried out to determine the root cause of this issue.”

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When mispriceing is done in amtk country, business bow down say sorry, will honour low price

 

When mispriceing is done is local suaw kee country, business say what you want?! Pay the normal price!!!

 

That's the difference

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honest mistake ... shit does happen ... move on ...

not just amtk country, if this error is in PRC

double confirmed will honour the price without a blink ... scare kena crucify (in prc language foong sa, like what happen to hk artist who support occupy central)

 

When mispriceing is done in amtk country, business bow down say sorry, will honour low price

 

When mispriceing is done is local suaw kee country, business say what you want?! Pay the normal price!!!

 

That's the difference

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http://www.straitstimes.com/news/asia/australianew-zealand/story/sia-says-will-honour-erroneous-sale-business-class-tickets-econ

 

SIA will honour erroneous sale of business-class tickets at economy-class fares in Australia

 

Singapore Airlines (SIA) on Monday agreed to allow hundreds of passengers to fly business class after they purchased fares at economy-class prices in Australia following an embarrassing ticketing bungle.

 

The airline said it is investigating the cause of the mix-up, which resulted in tickets being sold online at the wrong fares for flights between Australia and Asia, as well as Europe from Dec 8.

 

To ensure no disruption to our customers travel plans, Singapore Airlines wishes to advise that it will honour all affected bookings, the airline said in a statement.

 

Singapore Airlines will be contacting affected customers and travel agents to advise that their Business Class bookings will be honoured at the original fare purchased. Investigations continue to be carried out to determine the root cause of this issue.

Finally, after they heard so much complains, now they relented...

They must have gotten so much backlash ... Hahahah :))

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Finally, after they heard so much complains, now they relented...

They must have gotten so much backlash ... Hahahah :))

 

The decision should be to honour it in the first instance. Don't drag and come out with things like asking customers to fork out more. Makes the company look really bad. Now it just seemed like they are trying to appease the public and redeem themselves. Not that fantastic anymore. I'm sure the money SIA spends on advertising is more than the $3m. But still, better late than never.

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