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144 replies to this topic | 268 praises

#141

Posted 27 September 2018 - 09:01 AM

Daniu82
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Alexandra SC should be yes, Kembangan SC no cos you can see everything that they are doing.

 

Does komoco still remove the camera cable so that owners cannot see what they did upstairs?

 



#142

Posted 14 March 2019 - 11:41 AM

Devilcup
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i always go Kembangan for servicing as it is nearer to my place. I did ask for steering wheel alignment and they did it. I think they have more servicing then just tyre, oil change... 

 

for those major part changes it is still Alexander workshop.

 

share my experience with outside workshop vs AD,

 

1) i always like to stay around to make sure the work is done to be safe. But i never have issue with AD workshop from nissan to Hyundai. Anyway problem i just go back and they take a look without much question.

 

2) Cost:

 

Outside price 4 litre good quality EO $60 to $70 (buy urself), EO change service $30 - 40, Tyre rotation 10-20

 

AD price 988 for 4 time, roughly 250 each time, no worry on their service. parts mostly free except wear and tear parts (some parts is free if i am not wrong). on top of the item i mention above, it oso include Clean engine bay, car wash. Air con duct cleaning. 

 

3) i not sure about hyundai, i got once have issue with my main fan coil unit with my nissan car on sat late morning. My car was almost 2.5 yr old. i immediate call up nissan and went into their workshop after lunch time which their workshop is almost closing. they immediately change my fan coil unit and handover the car in 2 hours for free. no question ask.

 

bottomline on my exp, if you want cost saving of cos outside. but if you want put car and run off, maybe AD workshop is better.

 

 


Edited by Devilcup, 14 March 2019 - 11:42 AM.


#143

Posted 14 March 2019 - 11:50 AM

Johnnylim
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i always go Kembangan for servicing as it is nearer to my place. I did ask for steering wheel alignment and they did it. I think they have more servicing then just tyre, oil change... 

 

for those major part changes it is still Alexander workshop.

 

share my experience with outside workshop vs AD,

 

1) i always like to stay around to make sure the work is done to be safe. But i never have issue with AD workshop from nissan to Hyundai. Anyway problem i just go back and they take a look without much question.

 

2) Cost:

 

Outside price 4 litre good quality EO $60 to $70 (buy urself), EO change service $30 - 40, Tyre rotation 10-20

 

AD price 988 for 4 time, roughly 250 each time, no worry on their service. parts mostly free except wear and tear parts (some parts is free if i am not wrong). on top of the item i mention above, it oso include Clean engine bay, car wash. Air con duct cleaning. 

 

3) i not sure about hyundai, i got once have issue with my main fan coil unit with my nissan car on sat late morning. My car was almost 2.5 yr old. i immediate call up nissan and went into their workshop after lunch time which their workshop is almost closing. they immediately change my fan coil unit and handover the car in 2 hours for free. no question ask.

 

bottomline on my exp, if you want cost saving of cos outside. but if you want put car and run off, maybe AD workshop is better.

Did they charged you for the steering wheel alignment?



#144

Posted 14 March 2019 - 12:20 PM

Devilcup
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Did they charged you for the steering wheel alignment?

nope free. i done it on my 10k servicing

#145

Posted 13 June 2019 - 09:10 AM

Vinceng
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I think the problem lies in Komoco selling too many cars but not expanding its post sales infrastructure fast enough to cope with the high demand.

 

But servicing outside will not void the warranty, so I don’t see why one shd return to Komoco to service their cars.

 

https://www.channelnewsasia.com/news/singapore/car-dealers-independent-workshops-warranty-void-9488024

 




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