Amazing Shine JB located near KSL city mall, at 211, Jalan Dato Sulaiman, Taman Abad, 80250 Johor Bahru, Johor, Malaysia.
I have previously sent my Ford Mondeo there for polishing and car wash. Until they had increased their price for car wash.
Differentiate themselves through additional or value offering. Hence commanding high pricing for car wash.
In my last polish session on my Ford Mondeo by Amazing Shine, they had polished till my paint was removed from car boot.
The Indian/ Bangladeshi staffs were unable to do anything and had to run across the street to get their boss.
When the Chinese boss saw the damage, offered to re-spray the damage portion in Malaysia. (It was at night and I had to make an appointment to drive into JB and leave my car with the spray paint shop for 1 day.)
It was too much of a hassle, security issues and time consuming. Ask the Chinese boss if there is other alternative. He was insisting to re-spraying the damage portion in Johor.
I told him that we should resolve by me not paying a single cent for the car polish and I will just re-spray the damage portion in Singapore at my cost.
He refused and claimed that work done for the polish cost him too much.
In such a situation; I had no choice but to negotiate 50% off the polish rates and respray the damage part in Singapore at my cost.
I personally will not recommend anyone to Amazing Shine JB located near KSL city mall, at 211, Jalan Dato Sulaiman, Taman Abad, 80250 Johor Bahru, Johor, Malaysia.
Should damages made due to their negligence, it will be a very big problem and headache for Singapore car owners. They will not be responsible enough to offer satisfactory resolutions. You will be struck with losing end of the deal.
Edited by OnceInALifeTime, 20 July 2019 - 03:52 AM.