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69 replies to this topic | 61 praises

#41

Posted 26 December 2018 - 05:02 PM

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chatted with Aaron of GS , very prompt reply from him .. but unfortunately not able to deal with him further due to the trade in issue ..  Will consider him again, when i am able to offload my current ride

I saw their fb advert on 0% or 10% downpayment etc. So I guess their selling point to be on high loan and overtrade.

This will be their main attraction for people to visit their showroom than Komoco's one.

If such deliverable can't be met, then no matter how good their upfront customer service to be also doesn't serve the purpose.

 

This is in comparison with PIs that they are able to work out a solution though their customer service could be lacking.

 

As end of the day, most importantly is to close the deal. 

 

Just my 2 cents worth.



#42

Posted 04 January 2019 - 04:18 PM

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Good Afternoon Brothers & Sisters 

Feel Free To Click on The Link To Ask More Info 

https://www.facebook...99&id=753558598



#43

Posted 15 January 2019 - 07:11 PM

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Hi bros, anyone bought from GS Automobile? Are they reliable?



#44

Posted 29 April 2019 - 09:39 PM

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Hi bros, anyone bought from GS Automobile? Are they reliable?

i can vouch for you that GS delivers  I sign on the beginning April and get my car before end of the month.

Only complaint.

1. No freebies or discount. same as Komoco

2.  give me wrong date to expect car mid May.  Then suddenly inform end april when coe secured.  say out of their control.

3.  Never give warning and register the car and tell the car is registered .  I missed retaining my car plate number.  Driver please go LTA website early to retain number plate number for the new car.  misunderstanding due to fast delivery.  some like it others dont when they got other plan.

 

All in all no complaints as they are just agent and depend on KOMOCO to give dateline



#45

Posted 20 May 2019 - 03:34 PM

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I purchased my Avante 2019 (the base model) from GS automative, so far (collected the car, but haven't reach 1k yet). All contract and paperwork is with KOMOCO letter head one. 

 

Date of first down payment is April 13 (COE was low at that time), car price is 71,999.

Loan wise: I went for 30% down payment, interest rate is 2.18%. 

Insurance wise: I went for the recommended one, it turns out to be SGD 1860 by AXA (My NCD is 0%, 35 years old male, married)

 

Collected my car on May 10, but there's still 3 freebies missing. 

Regard to the freebies, I'm not very active in chasing it and the sale person is not MIA. I believe I should be able to get it soon. 

 


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#46

Posted 26 May 2019 - 10:26 PM

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i can vouch for you that GS delivers  I sign on the beginning April and get my car before end of the month.

Only complaint.

1. No freebies or discount. same as Komoco

2.  give me wrong date to expect car mid May.  Then suddenly inform end april when coe secured.  say out of their control.

3.  Never give warning and register the car and tell the car is registered .  I missed retaining my car plate number.  Driver please go LTA website early to retain number plate number for the new car.  misunderstanding due to fast delivery.  some like it others dont when they got other plan.

 

All in all no complaints as they are just agent and depend on KOMOCO to give dateline

 

Number 3 can still be done even after your car is registered if i am not wrong. Did you ask GS as per what was recommended in the Avante thread?

 

Unless you scraped your old car and chose to pay $100 to keep your number. By doing so, you can only use the number plate on a brand new car. 



#47

Posted 27 May 2019 - 08:25 AM

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Number 3 can still be done even after your car is registered if i am not wrong. Did you ask GS as per what was recommended in the Avante thread?

Unless you scraped your old car and chose to pay $100 to keep your number. By doing so, you can only use the number plate on a brand new car.

yes. lta say yes ...pay $1100 instead of $100.
anytime any car with number already issued can change plate number. cost 1000.
therefore i say my new car was issued with new plate number already.
if new car number not issued yet. yes it is $100

#48

Posted 27 May 2019 - 09:28 AM

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What’s the value add for getting from Ricky Tay or GS over komoco?
If the same, might as well get straight from komoco right?

 

I visited Komoco a few times (at least 2) before buying from GS (on the first visit, without test drive), reason: 

0) background:

* I visited both showroom in very casual way: T with jeans or T with 3 quarter short.

* I'm not tight on budget but I don't think I should spend much on car (as it'll be my wife first car, dent and scratch is expected)

* This is my first car in SG, so 0% NCD and no trade in. 

* GS is close to my in law place, so I literally walk from my in-law place to it. 

1) Sales person (and maybe the company pricing) is not to my liking. When I asked about the pricing and freebies, the sales person refer me to everything in the brochure politely and (in some case) ask when my current car COE will expire (which it's clearly probing how urgent you want/need a car), that's basically the end of the customer engagement

2) For GS automotive, I messaged it over Facebook that interested about pricing, then it offer me 2k discount over the list priced (as shown in Komoco price list @ SG carport). The catch is it takes out the 3 years free servicing (whether 3 year free servicing worth SGD 2k or not is a separate topic) 

 

Looking back: 

1) Komoco showroom is more presentable: The interior (lighting, flooring ad etc) is nicer, the sales person in Komoco is in formal attire as well.  GS is a bit like high end 2nd hand car dealer, probably it's because it tries to save electricity by not switching on all interior light. 

2) Sales person wise, Komoco one looks professional. As I didn't buy from Komoco, can't comment on the practise. For GS, I feel the sales person can be more professional one, he did made some mirror mistake like when should I be expecting letter from LTA. 



#49

Posted 27 May 2019 - 12:27 PM

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I visited Komoco a few times (at least 2) before buying from GS (on the first visit, without test drive), reason: 

0) background:

* I visited both showroom in very casual way: T with jeans or T with 3 quarter short.

* I'm not tight on budget but I don't think I should spend much on car (as it'll be my wife first car, dent and scratch is expected)

* This is my first car in SG, so 0% NCD and no trade in. 

* GS is close to my in law place, so I literally walk from my in-law place to it. 

1) Sales person (and maybe the company pricing) is not to my liking. When I asked about the pricing and freebies, the sales person refer me to everything in the brochure politely and (in some case) ask when my current car COE will expire (which it's clearly probing how urgent you want/need a car), that's basically the end of the customer engagement

2) For GS automotive, I messaged it over Facebook that interested about pricing, then it offer me 2k discount over the list priced (as shown in Komoco price list @ SG carport). The catch is it takes out the 3 years free servicing (whether 3 year free servicing worth SGD 2k or not is a separate topic) 

 

Looking back: 

1) Komoco showroom is more presentable: The interior (lighting, flooring ad etc) is nicer, the sales person in Komoco is in formal attire as well.  GS is a bit like high end 2nd hand car dealer, probably it's because it tries to save electricity by not switching on all interior light. 

2) Sales person wise, Komoco one looks professional. As I didn't buy from Komoco, can't comment on the practise. For GS, I feel the sales person can be more professional one, he did made some mirror mistake like when should I be expecting letter from LTA. 

 

I re-read about twice on what you posted but I still don't know why you choose GS other than it is nearer to your in-law place since you mentioned about Komoco having more professional staffs and more presentable showroom.

 

 



#50

Posted 27 May 2019 - 07:41 PM

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I re-read about twice on what you posted but I still don't know why you choose GS other than it is nearer to your in-law place since you mentioned about Komoco having more professional staffs and more presentable showroom.

 

I buy car, not showroom or the sales person. 


I purchased my Avante 2019 (the base model) from GS automative, so far (collected the car, but haven't reach 1k yet). All contract and paperwork is with KOMOCO letter head one. 

 

Date of first down payment is April 13 (COE was low at that time), car price is 71,999.

Loan wise: I went for 30% down payment, interest rate is 2.18%. 

Insurance wise: I went for the recommended one, it turns out to be SGD 1860 by AXA (My NCD is 0%, 35 years old male, married)

 

Collected my car on May 10, but there's still 3 freebies missing. 

Regard to the freebies, I'm not very active in chasing it and the sale person is not MIA. I believe I should be able to get it soon. 

 

A quick update on the 3 missing freebies: The sale person is pulling off some stunt (like I made a mistake, the freebies is only applicable if you take 7 years loan) now. 

🤞 Crossed Fingers
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#51

Posted 27 May 2019 - 07:49 PM

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I visited Komoco a few times (at least 2) before buying from GS (on the first visit, without test drive), reason: 

0) background:

* I visited both showroom in very casual way: T with jeans or T with 3 quarter short.

* I'm not tight on budget but I don't think I should spend much on car (as it'll be my wife first car, dent and scratch is expected)

* This is my first car in SG, so 0% NCD and no trade in. 

* GS is close to my in law place, so I literally walk from my in-law place to it. 

1) For Komoco, Sales person (and maybe the company pricing) is not to my liking. When I asked about the pricing and freebies, the sales person refer me to everything in the brochure politely and (in some case) ask when my current car COE will expire (which it's clearly probing how urgent you want/need a car), that's basically the end of the customer engagement

2) For GS automotive, I messaged it over Facebook that interested about pricing, then it offer me 2k discount over the list priced (as shown in Komoco price list @ SG carport). The catch is it takes out the 3 years free servicing (whether 3 year free servicing worth SGD 2k or not is a separate topic) 

 

Looking back: 

1) Komoco showroom is more presentable: The interior (lighting, flooring ad etc) is nicer, the sales person in Komoco is in formal attire as well.  GS is a bit like high end 2nd hand car dealer, probably it's because it tries to save electricity by not switching on all interior light. 

2) Sales person wise, Komoco one looks professional. As I didn't buy from Komoco, can't comment on the practise. For GS, I feel the sales person can be more professional one, he did made some mirror mistake like when should I be expecting letter from LTA. 

 

Edit the 1st bullet point. 



#52

Posted 01 June 2019 - 10:20 AM

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i can vouch for you that GS delivers  I sign on the beginning April and get my car before end of the month.

Only complaint.

1. No freebies or discount. same as Komoco

2.  give me wrong date to expect car mid May.  Then suddenly inform end april when coe secured.  say out of their control.

3.  Never give warning and register the car and tell the car is registered .  I missed retaining my car plate number.  Driver please go LTA website early to retain number plate number for the new car.  misunderstanding due to fast delivery.  some like it others dont when they got other plan.

 

All in all no complaints as they are just agent and depend on KOMOCO to give dateline

 

Hate to say, this story didn't end well, the freebies is re-interpreted as included already or not qualified anymore. 

 

Check here for update: https://forums.hardw...ar-6054951.html



#53

Posted 04 June 2019 - 10:53 AM

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I buy car, not showroom or the sales person. 


 

 

 

 

Yeah.. Maybe GS's Hyundai car has a better spec than what Komoco is offering  [rolleyes]  [rolleyes]


Edited by Huuray, 04 June 2019 - 10:55 AM.


#54

Posted 04 June 2019 - 11:04 AM

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Hate to say, this story didn't end well, the freebies is re-interpreted as included already or not qualified anymore.

Check here for update: https://forums.hardw...ar-6054951.html

So, What's the morale of your story?

#55

Posted 04 June 2019 - 04:23 PM

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So, What's the morale of your story?

 

[thumbsup]  Option to remove free servicing from car price without much negotiation

 

:a-noway:  The mis communication with sales person. 


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#56

Posted 04 June 2019 - 04:33 PM

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[thumbsup] Option to remove free servicing from car price without much negotiation

:a-noway: The mis communication with sales person.

Overall, in your opinion, is this PI recommended?

Miscommunication is genuine as there was nothing written in black and white in purchase agreement? Freebies and discounts verbally communicated?

Thanks for sharing. Car here or u are still waiting for it?

Safe ride
Cheers

Edited by PSP415, 04 June 2019 - 04:41 PM.


#57

Posted 05 June 2019 - 12:36 AM

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It is the same as Fulco being the authorised C&C distributor for Kia and Mitsubishi in Ubi.

Edited by Vinceng, 05 June 2019 - 12:37 AM.


#58

Posted 06 June 2019 - 01:12 PM

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GS has been very high profile on facebook. My fren came to me about buying Hyundai ride and I have actually recommended him to RTMT on the safe side.

 

Looking at the bro case on top, the early delivery to me is a bonus. But the freebies of which later the SE quoted as miscommunication, my view is that this has to be to do with the SE than the company GS.  Every company no matter how good and efficient will still has bad apple.

 

Usually I will quote the SE's name so the rest will avoid this sales person for good sake. 

 



#59

Posted 06 June 2019 - 08:42 PM

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Overall, in your opinion, is this PI recommended?

Miscommunication is genuine as there was nothing written in black and white in purchase agreement? Freebies and discounts verbally communicated?

Thanks for sharing. Car here or u are still waiting for it?

Safe ride
Cheers

 

Collected my car, it is delivered within a month after first deposit. 


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#60

Posted 06 June 2019 - 08:53 PM

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Overall, in your opinion, is this PI recommended?

Miscommunication is genuine as there was nothing written in black and white in purchase agreement? Freebies and discounts verbally communicated?

Thanks for sharing. Car here or u are still waiting for it?

Safe ride
Cheers

 

First of all, this is not PI. None of the freebies is in the agreement. 

 

Maybe i can compare Komoco to GS in the way: Established chain group fast food/ restaurant versus hawker center food stall. 

  • Komoco has system on what to give, what to offer, how to handle customer, customer has to try hard to deviate from the company standard.
  • GS let you mix and match (like taking away the free servicing...), however the outcome may not always as you hope (like you can't control how much chili uncle add to your noodle after your request of more chili). 



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