Hi all gurus.
Summary of my case:
Involve in an accident in 2017 and paid up for my own repair first although I am claiming the other party.
2 years on, the Workshop tells me that there is no update on the claim and they will keep my 2k deposit until the other party insurance get back to me.
A more detail write-up
I was being hit by another car (supposingly rented) in June 2017.
So based on my friend's father advise, I went to a Workshop in Woodlands Road to make the claim against the other party.
I am pretty inexperience in this area so I just follow the advice by the Workshop Boss.
He told me that he is an ex-SPF and Hwa Chong grad or something, and all his friends are lawyer etc. So he knows the stuff and will handle it for me.
Long story short, he mentioned that it is a 50-50 case.
In fact the chances of me claiming successfully is not high according to him.
So he requested that I pay him for my own car damage upfront (about $2k) and if the claim is successful, he will refund me the 2k.
In mid 2018, the other party have claimed my insurance.
As for my claim against the other party, the workshop mentioned that there is no update.
Till date, they are still holding on to my 2k.
So I asked the Workshop Boss to email the other party insurance company and get back to me on the status but he refuses and chided me for being ungrateful because he is actually helping me in a 50-50 case.
I explained to him that I am asking him to do so only because I am unable to do so. I have tried getting an update from the other party insurance but they ask me to go through my authorised workshop.
So my question is
- Is there any way I can get an update on my claim status against the other party without the Workshop?
- Is it possible that the Workshop have forgotten to claim the other party it is too late to claim now?
I am really at a lost now on what to do because the Workshop refuses to assist me yet the other party insurance request that I follow-up with my authorised workshop directly.