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173 replies to this topic | 153 praises

#1

Posted 09 May 2005 - 11:45 PM

Acemundo
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while applying the tyre shine on my tyres, i just discovered something.

the dumb regent motors swopped one of my tyres/rims wrongly during my 30K servicing! its now 34K on my odometer. I find 3 tyres on conti eco and another 1 on pirelli. i remember vividly i had conti eco for all 4 tyres all the while!

what will you guys do if you were me?

#2

Posted 09 May 2005 - 11:54 PM

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call the SA first, if no solution, see the manager. tongue.gif

#3

Posted 10 May 2005 - 08:14 AM

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hehe...will call later......screwed up man

#4

Posted 10 May 2005 - 02:55 PM

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ask them to swap back 3 new P Zeros Neros for u laugh.gif then later go and buy 1 new piece urself.

#5

Posted 10 May 2005 - 02:59 PM

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hehe......yeah boy! i demand compensation!

#6

Posted 10 May 2005 - 03:30 PM

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Not surprise RM do this.

on my first servicing, told them to check my air-con as it is not cold.. they set it the coldest and pass the car back to my wife.

Ask them to compensate you with 3 new tires.

#7

Posted 10 May 2005 - 03:37 PM

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today i called them. the recept lagi worst. i told him to get the service advisor to check and advise how they are going to right this wrong. that he say something like there's limited thing they can do to get my last tyre back. i even have to teach him how to locate back my tyres by telling him "you guys can check the servicing schedule of all cars on the same day that i brought in and contact the owner one by one and ask them to see which one had 3 pirelli + 1 continental tyres".

with that then he say he will get service advisor to arrange and call me.....jiat lat man these pple, problem solving skills also don't have. as of now i haven't receive any reply. i thik i will demand free 40K servicing or a set of brand new tyres. tell him i got into small accident because of this slight imbalance in tyres.

#8

Posted 10 May 2005 - 03:41 PM

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Call the product manager and then the General Manager for RM.

#9

Posted 10 May 2005 - 03:43 PM

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definitely will do so if they don't give me a satisfactory reply.

#10

Posted 10 May 2005 - 06:53 PM

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Tell RM to compensate all four tyres. It's lucky you still alive. Else insurance will claim from them. Are they mechanics or magicians????

#11

Posted 10 May 2005 - 06:56 PM

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ISO 9000 fail-lo!!
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#12

Posted 10 May 2005 - 06:57 PM

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rim the same??
$150 fine and 6 demerit points for road hogger

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#13

Posted 10 May 2005 - 07:37 PM

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its common
regeant motors always screw up a lot of things (both ford and pug)
see the comments in pugs forum , got mechanic drive car till hit bumper drop off, exhaust dmg, rims bengko..everything u can imagine, can happen

last time i park there at ubi buy something from parts store, saw one mechanic drive the 307sw like wrc car around there, nearly knock down a lady carrying baby

#14

Posted 10 May 2005 - 07:44 PM

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finally. u can settle ur dent liao. nod.gif nod.gif nod.gif nod.gif nod.gif

#15

Posted 10 May 2005 - 08:21 PM

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FRee Tyres if not ask them to see you at CASE.
"Starts from Basics ABC, Always Be Careful"

#16

Posted 10 May 2005 - 08:38 PM

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and they havent call me back today

#17

Posted 10 May 2005 - 08:39 PM

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Never like regent's service since my 1st Service.
Never go back even during warranty. A screw up place! hur.gif

#18

Posted 10 May 2005 - 08:39 PM

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that's what i intend to do anything tactics to impart?

#19

Posted 10 May 2005 - 08:40 PM

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same cos its the rims offered by regent motors. or maybe they stripped out the wrong tyre for teh same rim?

#20

Posted 10 May 2005 - 08:40 PM

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knn and they haven't called me back today. must go and bang table liao


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