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Problem with Touch N Go Card


Vooth
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Wonder if anyone can help me...I was driving on the NS highway relying on my gps to get to my destination but missed an exit. After I paid for the toll at Skudai (I think) via TnG card, I made a U-turn to go back. At the same toll, I picked up a transit ticket but did not know the purpose of this ticket. At the next toll, I tapped my TnG card but the barrier did not lift up and the attendant said I should pay in cash since I had the transit ticket. So after paying in cash, I proceeded on and on the next toll, again the barrier did not lift up and it seems that the card has no more value in it left!

 

Made the mistake of not stopping at the office there to inquire about the card and now I need assistance....Do I need to go to a Toll office or is there one in JB? Hope I am not confusing anyone laugh.gif

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Neutral Newbie

i got a TnG card which i dont use anymore after i emptied it out. was told that there's a 2yr validity on the card & if u didnt use it for six mths, u need to revalidate it. duuno if it's correct info but i find it troublesome....hence...it's in cold storage now.... [thumbsdown][thumbsdown]

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Mine is less than 2 yrs and I go to JB frequently. Anyway, it only happened today, I think the toll system calculated the charges wrongly when I u-turned back and took the transit ticket instead of using the TnG card...

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Yah I know but after I u-turned, I don't recall seeing a TnG lane but a small lane marked with a car symbol. It was one of those small tolls so I went to that small lane and got the transit ticket (which I also did not know was for what purpose till later tongue.giflaugh.gif)

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really troublesome... cannot even top-up at the toll!!! if NS highway, unless u top-up way before w $100, else a lot of problem....

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Neutral Newbie

Can top up at Esso Second link.

 

Done that frequently as I normally am in JB on weekends at 0600hrs. As long as they are open you can top up there for a fee of RM$0.50 per top up. [thumbsup]

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Neutral Newbie

tks guys for the prompt and many responses... Okie, will do that the next trip up north..

 

And one more thing, are we able to top up by credit card? Or only cash?

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By right some ATM machine can topup. But when I tried that, I couldn't find the option. So right now I'm paying the petrol kiosk RM$0.50 for one time topping up.

Edited by Kianbeng
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