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Found 3 results

  1. The scam has spread to Singapore! Do check your SingTel bill for $24 monthly subscription to Buongiorno Gamifive. It is a scam! I have never heard of the company beforehand and have never subscribed to their service. If you have not yet been scammed, you may want to take a few minutes to call your service provider to activate Premium Rate Services (PRS) Barring Service to protect yourself from the crooks and save yourself the hassle of having to spend hours to call them to reverse the charges.
  2. Damn angry. I just called and scolded them. I saw this news at today ST FORUM page. Someone complain. How can they suka suka change the existing customers t&c. Pls do yr part and hoot them upside down. 1633 Per seconds billing and per min billing is a world of differences.
  3. July 24, 2008 Singapore Power to upgrade billing system with new software By Tessa Wong CUSTOMERS of Singapore Power (SP) will have limited service options in the first week of August when the utility company upgrades its billing system's software. This will be SP's first major software upgrading exercise since 2000 but the company says it has nothing to do with a recent spike in cases of increased bills. Customers will still be able to make payments and enquiries during the week, but the following services will be suspended: -Opening or closing of accounts -Setting up or terminating Giro payments -Arranging for instalment payment plans -Fixing of meter-testing appointments -Setting up refunds or payment transfer arrangements -Switching on of power supply, though exceptions will be made for emergencies. SP Services managing director Wong Chit Sieng said the company has carried out 11 months of 'rigorous testing' and two rounds of dry runs for the data migration. 'The new system will enable us to process transactions more efficiently and make future enhancements to serve customers better', he said. The change will not affect the way customers are being billed. SP Services said the recent spike in complaints about increased electricity bills is unrelated to the software upgrade. SP Services' customer service centre and hotline operation hours will be extended a week before and a week after the upgrading. From July 28 till Aug 1, and from Aug 11 to 15, it will be open to 8 pm. For the two Saturdays, Aug 2 and Aug 16, it will be open till 5 pm. The hotline will not operate on Aug 9, which is a public holiday. SP's centre at Somerset Road will be open till 8 pm from Aug 11 to 15, and till 3 pm on Aug 2 and 16. The full range of customer services will resume on Aug 11, and the upgraded system will go 'live' on Aug 9. http://www.straitstimes.com/Latest%2BNews/...ory_260879.html If not mistaken, the last time they had this exercise few years back, they got entangled in legal suit with their service provider. [/color] Similarly, thousands of customers recieved wrong, bloated and over-charged bills...
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