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This post is to share my experience of booking with Jetstar. As you guys know, the situation is Bangkok is still unpredictable. My flight was booked for the 7th of June. I had been calling several times to ask if I can either postpone my flight to end of the year or get a full refund. The customer service was very rude and spoke with a weird accent. FT maybe? anyway, their stand was, the situation is dying down and DESPITE warnings from the government not to go BKK unless necessary, the customer serive told me that maybe I can get travel insurance. What the %$^&* is she trying to say? Buy insurance then go there to die? Also, she said, we can try calling back 2 days prior to the flight date. What the %^&^* is she trying to say? Confirm my travel plans just 2 days before? This is totally ridiculous and I strongly advise brothers to consider before booking any flights on Jetstar. Joanne Peh bluff one. Also, the customer service told me that she is the highest line of contact I can speak to. This is totally ridiculous.