Hi Guys, I was in above situation last night. Entered Suntec 6pm for a movie and was on the way out at 9.30pm.
Was behind a car at the exit gate and saw on the electronic board that his deduction was made. But the gate didn't come down after it left.
As I proceeded to the IU scanner, no deduction was made and gate remained up. So I inserted my cashcard into the card reader on the right.
Also nothing happened. Press the intercom button and message "Pls wait, help is on the way". But after 1min, no one appeared and queue started forming behind me.
So I proceeded to pass the gate and no deduction was made. As I left the gate, I saw it coming down.
Question: Have i committed an offence? Would Suntec deduct my IU the next time I'm there?
Appreciate advice. Thanks in advance.