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Showing results for tags 'profiling'.
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As many already know, car sales people or executives at car showrooms will often treat showroom visitors according to a set of personal "scales" or "benchmarks" with which to decide whether they (visitors) are potential customers. - Sometimes it's your age: Too young = play play only. don't wanna waste my time - Dressed to shabbily: Too poor. Cannot afford the BMWs / Mercs / Porsches I'm selling (maybe less so for less prestigious marques) - Flashy car = big fish = must smile widely and entertain his/her every request Do we all agree with these, occasionally, unreliable "profiling" sales execs use in deciding whether to make an effort to assist customers? Personal experience, if I walk in (i look relatively young but am really not as young as I look), sometimes sales execs won't take even a second look at me. And sometimes it happens even when showrooms are relatively empty. But if i dress properly, they'll come in droves. Once at the Mini showroom (hunting for friend's car), they'll see me driving in and come drooling. Even to the extent of opening the glass door for my friend and I (cos the green house showroom gives people inside 100% visibility of cars coming in). Issit an Asian/Singaporean mentality? Cos I've been to foreign showrooms in more westernised countries, and have never gotten that kinda treatment even when we occasionally drove a rental. Not saying it's right or wrong. But I'm seeking personal accounts and/or maybe comments from fellow MCFers. Perhaps different experiences? Nice stories? Or horror stories? :)
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