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Upgraded plan from 200 Mbps Fibre Broadband BUT still on 50 Mbps after 2 mths : (

 

I signed the 200 Mbps plan in July 13 and waited another month to install new broadband console on 21 August 13. However, till today I'm still using the old 50 Mbps as M1 claimed that OpeNet has not laid the new cable to my flat notwithstanding the cable had already been laid to my unit and tested.

 

I would like to find out from fellow MCFers if anyone living in the west has encountered this problem and if so, do you just wait or who else you can approach to resolve such issues? Thanks.

 

I am on StinkTel, also upgraded from ADSL to Fibre. In fact, they were trying to "force" me into earlier slot which is one week away, but I delayed my appointment to 3 weeks later.

 

If your unit is already laid with termination point (at least one month ago), it's as soon as they can do it kind of thing. Nothing to do with OpenNet.

Edited by Kangadrool
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Upgraded plan from 200 Mbps Fibre Broadband BUT still on 50 Mbps after 2 mths : (

 

I signed the 200 Mbps plan in July 13 and waited another month to install new broadband console on 21 August 13. However, till today I'm still using the old 50 Mbps as M1 claimed that OpeNet has not laid the new cable to my flat notwithstanding the cable had already been laid to my unit and tested.

 

I would like to find out from fellow MCFers if anyone living in the west has encountered this problem and if so, do you just wait or who else you can approach to resolve such issues? Thanks.

 

Same problem here, called M1 and they claimed that it is OpenNet side, two appointment from OpenNet to come to my place and still unable to resolve the issue of no signal from port 2. LL have to wait as M1 can't do anything except wait. Maybe we can write in to the Ministry as I believe this a a common fault/

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Upgraded plan from 200 Mbps Fibre Broadband BUT still on 50 Mbps after 2 mths : (

 

I signed the 200 Mbps plan in July 13 and waited another month to install new broadband console on 21 August 13. However, till today I'm still using the old 50 Mbps as M1 claimed that OpeNet has not laid the new cable to my flat notwithstanding the cable had already been laid to my unit and tested.

 

I would like to find out from fellow MCFers if anyone living in the west has encountered this problem and if so, do you just wait or who else you can approach to resolve such issues? Thanks.

 

 

New cable?

 

OpeNet will only lay ONE cable, and go to your place once.

 

Upgrade of plans are all done back end over at M1, you may want to check with them again. These CSO sometime just anyhow. I signed up for 200Mbps plan, but only get like 20Mbps, called them up and the CSO told me because my computer old, can only support up to 100Mbps. I asked why only 20Mbps, he said will check, next day I can get 80Mbps, occasionally above 100Mbps. so funny...lol

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Upgraded plan from 200 Mbps Fibre Broadband BUT still on 50 Mbps after 2 mths : (

 

I signed the 200 Mbps plan in July 13 and waited another month to install new broadband console on 21 August 13. However, till today I'm still using the old 50 Mbps as M1 claimed that OpeNet has not laid the new cable to my flat notwithstanding the cable had already been laid to my unit and tested.

 

I would like to find out from fellow MCFers if anyone living in the west has encountered this problem and if so, do you just wait or who else you can approach to resolve such issues? Thanks.

 

Hi Shadow, I stay at Bukit Panjang area. Signup recontract from 100Mbps to 200Mbps on 31th Aug, done installation today from NC modem to M1 modem. Internet running fine now waiting for fixed voice service to to be up.

Lucky no issue with Opennet [rolleyes]

 

On Asus N56 5Ghz wireless :

 

2987877308.png

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(edited)

Subject: Fibre Maintenance

Date of Maintenance: 9 October 2013

Time of Maintenance: 0200hrs to 0600hrs

Affected Exchanges: Jurong West

Reason: M1 Op-co maintenance
All Internet and VoIP services will be affected

 

 

Subject: Fibre Maintenance

Date of Maintenance: 9 October 2013

Time of Maintenance: 0100hrs to 0600hrs

Affected Exchanges: HOUGANG AVE 7

Reason: OpenNet maintenance
All Internet and VoIP services will be affected

Edited by LMFAO
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Subject: Fibre Maintenance

 

Date of Maintenance:

14 October 2013

 

Time of Maintenance:

0100hrs to 0600hrs

 

Affected Exchanges:

Hougang Ave 7

 

Reason:

OpenNet maintenance

All Internet and VoIP services will be affected

 

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(edited)

Subject: Fibre Maintenance

Date of Maintenance: 18 October 2013

Time of Maintenance: 0900hrs to 1800hrs

Affected Exchanges: 253 HOUGANG AVE3

Reason: OpenNet maintenance
All Internet and VoIP services will be affected

 

Subject: Fibre Maintenance

Date of Maintenance: 18 October 2013

Time of Maintenance: 0900hrs to 1700hrs

Affected Exchanges: 40 Woodlands Road

Reason: OpenNet maintenance
All Internet and VoIP services will be affected

 

Subject: Fibre Maintenance

Date of Maintenance: 18 October 2013

Time of Maintenance: 0100hrs to 0600hrs

Affected Exchanges: RIVER VALLEY ROAD

Reason: OpenNet maintenance
All Internet and VoIP services will be affected

Edited by LMFAO
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Consumer Electronics Exhibition 2013

Broadband_01.png

 

Don't wanna squeeze in the crowd, contact me if interested ^_^

 

 

 

 

Miss out the CEE fair? Extension till further notice, PM or Contact ASAP. [smash]

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Subject:

Fibre Maintenance

 

Date of Maintenance:

16 November 2013

 

Time of Maintenance:

0900hrs to 1700hrs

 

Affected Exchanges:

40 Woodlands Road

 

Reason: OpenNet Maintenance

All Internet and VoIP services will be affected

 

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Fibre Maintenance
Date of Maintenance: 5 December 2013 Time of Maintenance: 0100hrs to 0600hrs Affected Exchanges: SENGKANG SQUARE Reason:

OpenNet Maintenance

All Internet and VoIP services will be affected

 

Fibre Maintenance
Date of Maintenance: 4 December 2013 Time of Maintenance: 0100hrs to 0600hrs Affected Exchanges: SENGKANG EAST WAY Reason:

OpenNet Maintenance

All Internet and VoIP services will be affected

 

Fibre Maintenance
Date of Maintenance: 4 December 2013 to 18 December 2013 Time of Maintenance: 0100hrs to 0600hrs Affected Exchanges: ALEXANDRA-PASIR PANJANG RD Reason:

OpenNet Maintenance

All Internet and VoIP services will be affected

 

Fibre Maintenance
Date of Maintenance: 4 December 2013 Time of Maintenance: 0000hrs to 0600hrs Affected Exchanges: Toh Tuck Road Reason:

OpenNet Maintenance

All Internet and VoIP services will be affected

 

Fibre Maintenance
Date of Maintenance: 4 December 2013 Time of Maintenance: 0200hrs to 0500hrs Affected Exchanges: ANG MO KIO Reason:

M1 Op-co Maintenance

All Internet and VoIP services will be affected

 

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1422492_10151843344366185_1853562183_n.p

 

Fibre Maintenance
Date of Maintenance: 12 December 2013 Time of Maintenance: 0200hrs to 0600hrs Affected Exchanges: Jurong West Reason:

M1 Op-co Maintenance

All Internet and VoIP services will be affected

 

Fibre Maintenance
Date of Maintenance: 12 December 2013 Time of Maintenance: 0100hrs to 0600hrs Affected Exchanges: 2, 31-3B, F,G PASIR PANJANG RD Reason:

OpenNet Maintenance

All Internet and VoIP services will be affected

 

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