Search the Community

I bought my N97 last December and discovered that I could not take proper flash pictures. Put up with the inconvenience for several months till I could not take it anymore and brought it to Nokia at Causeway Point Was attended by a service person by the name of "Ben" . To summarise the conversation I had.... Ben : "Oh...all N97 is like this. See....this is another N97 and the picture is also the same. We could minimise it by putting a black dot on your flash lens to reduce the over exposure " Me : " My previous N series phones all worked very well so why is this latest N97 so bad ? " Ben : "It is like this. We cannot do anything about it. If you bring down your phone, we can help reduce it but not rectify it " Me : " So you are saying that all N97 are made this way and I have to live with it ? " Ben : " Yes ! You bought a phone and not a camera ! " Me : " Okay but can you give me a black & white statement about this N97 poor flash pictures and that Nokia Spore cannot do anything about this ? " Ben : " Of course not ! We will not ! You can check on the website about this. If you are not willing to bring down your phone, we cannot do anything for you " Here is a sample picture taken at a distance ! Close ups are worst ! So much for Nokia phones and the terrible customer service attitudes they have here......I don't think this Ben guy is not even a Singaporean but some Filipino jerk with an attitude makes it worst for the customer ! Talking like machine gun and don't even give me a chance to speak my mind ! Stupid dict !