According to Stomp, this guy booked a GrabHitch ride in Choa Chu Kang on Friday afternoon. He scheduled the ride for 3.15pm, but the driver sent a message to ask if it will be ok for him to arrive at 3.25pm. The passenger then asked if the driver could reach by 3.15pm instead but received a snide reply:

"I drive car not aeroplane"

The driver eventually cancelled the ride.

It seems like the passenger is a little demanding. There are many variables that affect travel time on the road - there could have been traffic, the driver might also have been some distance away and hence required more time to reach. In such a situation, the best solution is to just wait - if you cancel this ride and book another, chances are he won't reach by 3.15 also mah.

Understandably, GrabHitch is a carpooling service, where drivers who are going the same way, offers to pick up passengers for a small sum. As such, it is kind of an unwritten rule that one shouldn't expect to receive five-star chauffeur service.

I think the most important takeaway from this incident is that communication is key. 

The driver could have replied nicely, and the passenger should have been more understanding and the whole thing wouldn't have been an issue.

And hor, I also don't have an aeroplane, but I still can reach work (quite) on time leh.