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My sil who has had fiber internet and phone for 9 years or so and had fiber TV installed last December had all her fiber connections fail a few days ago. Nothing, nowt, zilch on TV, internet and phone. A Starhub technician was at her HDB yesterday and diagnosed that the fiber signal strength was too great and the fiber termination point box could not cope with the high strength of signal and an Open net/Net Link will have to send a technician to sort it out. Although her system has been working well for four months it seems strange that it failed because the signal was too strong. Apparently no one else in her block had developed this fault. Anyone else here heard of this type of problem and how soon can it be repaired? PS My sil is even less of a techie than I am, if you can imagine that ha ha.
