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this is an issue that's brewing in one of the forums, and I wanted to get the opinions of the elders and experienced here... say if the agent markets a car with a particular feature - lets call it "anti-theft system" - but finally delivers the car without it ? this is one of fifty-one "equipment" features highlighted in the brochure and marketed as "standard" (with a tick). now that you've noticed it, the agent (not PI): 1. emails to confirm that it is "not a standard issue" 2. rationalizes that it is not needed because the car has a built-in immobilizer (but the antitheft system includes blinking lights and movement sensors) 3. blacks out this feature on all remaining marketing brochures. What would YOU do ?