Wasted Half a Day.......

[DarkLord]

Have you paid in full? If not, can accidently kena "technical difficulties" when paying them!

[DarkLord]

Then you never make noise??!!

[Apollo]

delivery boy gg to get a pay cut

[Powerhouse]

Email to their Head office, at 1st, they wanted to compensate by $$ only but as in the agreement, they had to replace 1 for 1 should any defect found and luckily, they honoured the agreement.

[Banban]

they honoured the agreement?End of your agony.

[Kohler]

I think they can delivery in the night time . U might like to check with them .

[Telton]

[Skyw4lker]

Picket & Rail had called me yesterday to confirm delivery on Friday....woohoo hope they really zun zun

[Curahee]

I notice furniture shop also like that, buy sofa can delay the delivery date for 4 weeks den finally say no stock. When i order they say have, take money already say no stock, need to wait. Den after arrive, never deliver a side table. I call them, they say side table also no stock, ask do i want to take their showroom one No choice accept the showroom table. This shop from IMM, beware. They look professional but i tell u their service sucks to the max. They juz want ur money tats all..

[Dipstick]

Good for you....... most furniture retailers especially those neighbourhood type are not fully committed to their customers. In the long run, they cmi....

[Dipstick]

Boycott such shops. That's the only way to get back at them..........

[Skyw4lker]

IMM many furniture shops leh..Red Apple?P&R?which one?

[Genes]

Which one?

[Solar]

i also kanna similar experience from a lighting/fan/water heater shop from balestier.

 

appointment time morning, waited till afternoon at my new house, called and they say got some difficulties, but reaching soon.

in the end, the stuff only reached about 8pm, only after calling again and screwing the 'manager' big time for wasting my time.

 

as my new place wasn;t renovated then.. had to sit on the bare ground waiting like a goon for the whole darn day

 

they either didn't plan their routes properly, or got logistical issues..

[Nick3288]

i've the similar situation.. ordered a dining table with 4 chairs.. on 1st delivery table ok but 4 chairs wrong (i ordered wooden chair but delivered metal frame type) so brought back.. one week later 2nd delivery.. 4 wooden chairs but wrong design.. brought back.. another week.. delivered the same wrong designed chairs coz different delivery team so brought back again.. another week.. delivered 4 wooden chair..wrong again with another design!.. called to office said no stock for the design i ordered. ask me to go down to the show room to choose another design.. ! So it took about 1 month to deliver the 4 chairs!

[Nothingtodo]

lesson learnt. i kanna also long time ago from Fine Rattan. Delivery in the morning become noon become late afternoon.... finally when it came, one corner of the rattan sofa got broken rattan... told the delivery guy I dont want to accept... he says cannot bring back unless he come again, ask me to arrange with his co... call the co, they say no stock, say they sent for repair..... the next day take back and next time they returned, one of the legs damage CCB.....

 

Ask them to take back and full refund Tat was the last time I patronize this Fuuking shop shop looks nice..... after sales sucks.....

[Curahee]

Forget the shop name already, its been 2 years ago, tat time IMM still not taken up by Capital Land dunno now still operating or not. If i not wrong its shop name is something like win*er.

[Curahee]

I feel tat furniture shops often give us such service. Take money very face, deliver very slow. The only furniture shop tat really deliver on time is Ikea.