Chris80 Neutral Newbie February 8, 2008 Share February 8, 2008 Anyone use STAR Automotive Services before? Provide free towing services for ESSO credit card and some other credit card. http://dbs.com.sg/sg/personal/cards/esso/ Any good or bad feedbacks? ↡ Advertisement Link to post Share on other sites More sharing options...
Saggi 1st Gear February 8, 2008 Share February 8, 2008 just normal.. nothing special Link to post Share on other sites More sharing options...
Jamjammer Neutral Newbie February 8, 2008 Share February 8, 2008 Didnt use STAR service. Towing/roadside service are usually free with Citibank Gold or Platinum card, pls check with them. Use it once before when tire punctured Link to post Share on other sites More sharing options...
Bluemice 2nd Gear February 8, 2008 Share February 8, 2008 used them once... the towing HOTLINE is actually linked directly to their svc assistant... if wait too long can call and rush them a bit. also note that their towing ( typically) is not from STAR as they hv sub-con out to some1 else... but is rather snappy. mice Link to post Share on other sites More sharing options...
Carndablues Clutched February 8, 2008 Share February 8, 2008 They repaired my car after an accident, bad job done, wouldn't recommend them Link to post Share on other sites More sharing options...
Albeniz Turbocharged February 8, 2008 Share February 8, 2008 Kindly elaborate, so that we could have a better assessment. Link to post Share on other sites More sharing options...
Albeniz Turbocharged February 8, 2008 Share February 8, 2008 How is STAR compared to CAS? Link to post Share on other sites More sharing options...
Yeobh 4th Gear February 8, 2008 Share February 8, 2008 (edited) Star = ST Group CAS= Labour Foundation group Edited February 8, 2008 by Yeobh Link to post Share on other sites More sharing options...
Bluemice 2nd Gear February 8, 2008 Share February 8, 2008 cant comment on CAS, as i hv only svc my A/C and sparkies with them just once... there was some doubts on their workmanship in the sparks case, but aint sure if its them. so result : neutral. while for STAR, i used them once, and it was for a major electrical issue ... claim process is , but they dun provide hospitality car . Also, in doing their repair, they hv accidently scratched my stock CF print dash panel now in process of getting them to replace it for me. Despite this, there is a for them in using ORG parts, no recon / used ... unless owners special instructions. how i know... I was in a situation then that need ECU + TCU replacement, and was discussing options with them... mice Link to post Share on other sites More sharing options...
Nash10 Neutral Newbie February 8, 2008 Share February 8, 2008 Didnt use STAR service. Towing/roadside service are usually free with Citibank Gold or Platinum card, pls check with them. Use it once before when tire punctured Really?! didnt noe that.. Link to post Share on other sites More sharing options...
Jamjammer Neutral Newbie February 9, 2008 Share February 9, 2008 I also didnt know till my tyre puncture, so save money by using the credit card complimentary service. Apparently, at that time, the roadside assistance was tied-up with comfort and it's arrive within an hour (as I suay kenna change shift, else it would be faster). Link to post Share on other sites More sharing options...
Pisces69 6th Gear February 9, 2008 Share February 9, 2008 used them once... the towing HOTLINE is actually linked directly to their svc assistant... if wait too long can call and rush them a bit. also note that their towing ( typically) is not from STAR as they hv sub-con out to some1 else... but is rather snappy. mice =================== OH...OH...OH.... I recently received the Esso card(without me applying even) which I was told is linked to my Citibank Visa card. So I get free towing in SG. How about in MY. Do they also provide free towing in MY & do I have to send my car to their appointed workshop for repairs? Thanks for any info. Link to post Share on other sites More sharing options...
Albeniz Turbocharged February 9, 2008 Share February 9, 2008 CAS waivered my towing charge. But the repair bill was in excess of $600 then. Link to post Share on other sites More sharing options...
Gantan88 Clutched February 9, 2008 Share February 9, 2008 (edited) Citibank STAR service is from CAS if i am not wrong. They waive yr towing charge but they will tow to their workshop (CAS) for the repair work. So if u think u dun wan to be repaired by CAS, u better engage another towing servce, pay for it and get yr car repaired at the workshop of your choice. CAS charges higher then workshop outside. I change my battery at CAS then realise that outside i can get it at $20 - $30 cheaper... This free roadside assistance is good though, in case of battery flat, tyre punctured etc. IF thre is a need to change battery, they only charge u the battery $$, no labour charge. But like i say, they generally charge higher... Edited February 9, 2008 by Gantan88 Link to post Share on other sites More sharing options...
Tigershark1976 Turbocharged February 9, 2008 Share February 9, 2008 Dun get cheated by the free tow service. When I was with NTUC insurance, I was recomemded to STAR when I Old Hyundai breakdown due to alternator.they quoted me $400+ for a recon unit or $800 for a brand new 1... I called my own workshop and spend only $120 (incl labour) with trade in of my damage alternator... add in $40 for the tow service, Im spending $160 in total vs $400+ for Star service. Do the calculation yourself what kind of diff in price I'm toking here... Link to post Share on other sites More sharing options...
Mivec9 1st Gear February 9, 2008 Share February 9, 2008 They repaired my car after an accident, bad job done, wouldn't recommend them ditto, i dun recommend too. Link to post Share on other sites More sharing options...
Pisces69 6th Gear February 9, 2008 Share February 9, 2008 Yah. I know CAS charges more & I also found their work done not good at all. That's why I never used again. I still prefer my old ws for my old car but now I changed car, I might need a newer ws. I got to go & check with my old ws if he has any problems working on my Optra first. Link to post Share on other sites More sharing options...
Pisces69 6th Gear February 9, 2008 Share February 9, 2008 Yes. Fully agree with you. Over in Sillypore, we have to be very careful of anything "free". Most likely the "free" stuff is going to cost you quite a bomb. I guess it's become the norm for companies to mislead & try to cheat pple as the only way to make money & survive here. LET THE BUYER BEWARE. ↡ Advertisement Link to post Share on other sites More sharing options...
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