StarHub iPhone from this Wed (09/12/2009)

[Tuglaq]

even the cheapest plan come with 10gb data ...guess there will be war but Singtel's customer services really sucks.

 

Being a customer with them since 1995, they only offer $100 vouchers for customer retention which I told them it's an insult.

 

Same, Being with Singtel for almost 10 years, with 95$ mobile plan, so far havent received any voucher etc, some more they turn on the service on my mobile line like auto roaming after 1 yr of contract, when asked to turn it off, ask me to pay 3 months charges.

 

So pissed of with them , waiting for my contract to end, will discontinue both my mobile line, home line, internet, etc etc..

[Sony]

m1 plan is indeed solid, with 10gb of data

 

I have been with Singtel for maybe > 15 years? And I never get any voucher

 

 

apparently need to call and ask.. and if you are small time user, the amt will be insulting.

 

 

you see, they give 100 off for people switching over to their line but give less than that for existing customer..

 

it's clear that they are keen on new fish only.. those, even if you are with them for donkey years, can stay one corner

 

 

[Sony]

Same, Being with Singtel for almost 10 years, with 95$ mobile plan, so far havent received any voucher etc, some more they turn on the service on my mobile line like auto roaming after 1 yr of contract, when asked to turn it off, ask me to pay 3 months charges.

 

So pissed of with them , waiting for my contract to end, will discontinue both my mobile line, home line, internet, etc etc..

 

 

let's just say i learn my lesson only recently.

 

as to the vouchers, let me share the prelude..

 

it start with a newspaper report on the twin card issue which I also experienced. During the incident, i called and ask why it happen, they apologies and close case. but the newspaper reported that some customer that complaint, i.e. make louder noise got their whole month of bill waived.

 

So following that, I called and make some noise, they said will waive the $5 sub, and I ask them if there's any discrimination between me and those on newspaper. in the end, they relent and waive the month's bill.

 

Before they end my call, he mentioned that my contract have just ended, so refer me to marketing. And marketing made that insulting offer.

 

Guess this provider need some screaming before they take action, otherwise, pay your due on time and they continue to earn your money

[Freestylers09]

how much SH selling?

 

i cant find the price..

 

i can upgrade and ask for vochers after 1 year again..hope they sell cheap..kakaka

[Pentrain]

hi all,

 

do you think 16GB is needed or 8GB would be enough for average user..ultimately it depends on how many applications you going to install right??

 

which one will u take?

[Tuglaq]

hi all,

 

do you think 16GB is needed or 8GB would be enough for average user..ultimately it depends on how many applications you going to install right??

 

which one will u take?

 

 

If i am not wrong 8GB is only available in 3G and not in 3GS which is new release compared to 3G

 

 

[Freestylers09]

i didnt even use 1gb of my omnia 8gb yet..

 

think depend on how u use ur hp..unless u hardcore music and media person

[Sony]

hi all,

 

do you think 16GB is needed or 8GB would be enough for average user..ultimately it depends on how many applications you going to install right??

 

which one will u take?

 

 

16G is S, the 8GB is previous gen

[Ahyoo2002]

apparently need to call and ask.. and if you are small time user, the amt will be insulting.

 

 

you see, they give 100 off for people switching over to their line but give less than that for existing customer..

 

it's clear that they are keen on new fish only.. those, even if you are with them for donkey years, can stay one corner

 

They not even bother to insult me :angry:

[Sony]

They not even bother to insult me :angry:

 

 

wah... lucky I'm not at the bottom of the barrel.

 

 

my condolence, bro

Edited December 7, 2009 by Sony

[Jman888]

wah... lucky I'm not at the bottom of the barrel.

 

 

my condolence, bro

 

you must be on higher plan lah, I don't even get insulted with a $5 McDonalds voucher [laugh]

 

anyway I just wrote to them thru their website on the data plan compare to M1 cos I just port my wife fr M1 to Singtel and this is bad :angry: :angry: but lucky no contract can port back after 3 months

[Sony]

you must be on higher plan lah, I don't even get insulted with a $5 McDonalds voucher [laugh]

 

anyway I just wrote to them thru their website on the data plan compare to M1 cos I just port my wife fr M1 to Singtel and this is bad :angry: :angry: but lucky no contract can port back after 3 months

 

 

not really.. the one which i felt insulted was actually my own personal line and the bill don't go more than $40 a month..

[Vios06]

hi guys/gals,

 

you can find the price plan comparison link below.. enjoy

http://asia.cnet.com/crave/2009/12/07/mobi...h/?scid=nl_c_mt

 

and some TOC

http://asia.cnet.com/crave/2009/12/07/sing...s/?scid=nl_c_mt

 

 

 

if you doubt urself, you will believe ur doubts...

[Topgun]

apparently need to call and ask.. and if you are small time user, the amt will be insulting.

 

 

you see, they give 100 off for people switching over to their line but give less than that for existing customer..

 

it's clear that they are keen on new fish only.. those, even if you are with them for donkey years, can stay one corner

 

All service providers and credit cards, banks, all same kettle of fish lah. Willing to spend more on new customer acquisition but treat existing long-time customers like sh!t. When you want to switch, then they ask why? Offer to waive this, waive that, why they don't treat us better in the first place

 

I'm already on singtel data plan, with the new 3GS I was really interested finally in an iphone, so when it was launched, I went down and without my plan due yet, I couldn't get the iphone for anything less than the RRP So much for being an longtime Singtel customer

 

Now with M1 and SHB offering iphone, let me go and try again

Edited December 7, 2009 by Topgun

[Sony]

All service providers and credit cards, banks, all same kettle of fish lah. Willing to spend more on new customer acquisition but treat existing long-time customers like sh!t. When you want to switch, then they ask why? Offer to waive this, waive that, why they don't treat us better in the first place

 

 

let's say this help to sieve out "active" customer ...

 

but at least credit card company don't give insulting offers....

[Topgun]

let's say this help to sieve out "active" customer ...

 

but at least credit card company don't give insulting offers....

 

 

Ya, must 'actively' threaten to switch to a competitor then they relent... :angry:

 

In my case of the iphone, they didn't even insult me with a discount, insisted since I already on data plan, and my home already on Mio service, and all contracts not due, I can only get the iphone at RRP Wah liao really feel like 'actively' writing to Forum and Chua Sok Koong :angry:

[Sony]

Ya, must 'actively' threaten to switch to a competitor then they relent... :angry:

 

In my case of the iphone, they didn't even insult me with a discount, insisted since I already on data plan, and my home already on Mio service, and all contracts not due, I can only get the iphone at RRP Wah liao really feel like 'actively' writing to Forum and Chua Sok Koong :angry:

 

 

they are saying you don't have a bargaining chip..

come back when your contract is due.

 

 

take this as a prelude to IR.

[Arowana1]

post deleted due to duplicate post

Edited December 7, 2009 by Arowana1