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Get a Free Cake from OCBC


Higgsboson
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I cant believe there are ppl as shameless as this. Which reminds me of one point in customer service.

More often than not, we complain about not getting good customer service compared to the likes of Japan (especially). But few have realised it takes two hands to clap. The customers in Japan are usually more polite than what we have here. So if you treat the sales staff good, I assure you will get good service in return (well, most of the time). Which is what I do most of the time. I hope I never get this type of customer.

So..... this ocbc customer..... i mean beggar..... still has the cheek to blog about it? What kind of morals and values are we imparting to our next generation?

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this show's how idiotic some sporeans can get. u r NOT supposed to take ads literally. if most customers r like her, ads in spore will b damn boring.

 

really...if i'm ocbc, i wont even entertain this crazya$$. she really is damn bo liao or hv very low iq.

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just find that this is kiasu..haha..if the ocbc put FREE BIRTHDAY CAKE FOR CUSTOMER ON THEIR BIRTHDAY..im sure ocbc queue is damn long..might as well close the bank for the day..hahahaha

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This is completely done in a bad taste. People working on Sunday still want to disturb them. People are just salaried workers just like any one of us. Hope the blogger gets his/her own medicine in her workplace, and see how she react.

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========== Comments =============

hi,

 

My birthday is approaching. Is it true that your bank will give me a birthday cake if I gave proof of my birthdate at your branch? What kind of cake can I expect? Are there any special conditions attached?

 

Cheers,

 

Keith

========= End Of Comments ========

 

Dear Keith,

 

We thank you for your email of 7 January 2010.

 

We would like to clarify that it is not part of the bank's policy to offer a birthday cake to our customers on their birthday. We thank you for the time taken to give us this feedback and our best wishes for your coming birthday.

 

 

Yours sincerely

Pang Sin Yee (Ms)

Customer Service Manager

Contact Centre

OCBC Bank

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