Passat CC

[Civic6228]

I and my friend had bought the old VW Jetta TSI year back together, before I changed to Altis(Current car). After 1.5 years, my friend's Jetta having gearbox problems and have caused him a bomb, I have sold mind too. With such of new car back then, was already giving major issues. Today, it is no longer an exclusivity car. It have become a mass market cars like Japs and korean cars.

So much for the bad, but I also have a good driving experience on my previous old VW Jetta TSI. Handling corners were much better than the jap and korean cars. So there is a trade-off with my current Altis. I have also test drive the New VW Jetta sports, and to my surprise the corners handling was not as good as the old VW Jetta TSI.

 

VW - exclusive car .... maybe only in Singapore. Thr original VW beetle was known as a "people car".

 

 

[Roh96]

Maybe this explain why there is hardly any VW and Audi car made it beyond 10 yrs COE life. No ppl want to keep them as COE car.

[Roh96]

haha fully agree....furthermore, german car parts are rather ex....!

 

Expensive parts is one thing. If the parts are design to last long and the amount of wear and tear problem is reasonable, ppl still can accept.

[Roh96]

I and my friend had bought the old VW Jetta TSI year back together, before I changed to Altis(Current car). After 1.5 years, my friend's Jetta having gearbox problems and have caused him a bomb, I have sold mind too. With such of new car back then, was already giving major issues. Today, it is no longer an exclusivity car. It have become a mass market cars like Japs and korean cars.

So much for the bad, but I also have a good driving experience on my previous old VW Jetta TSI. Handling corners were much better than the jap and korean cars. So there is a trade-off with my current Altis. I have also test drive the New VW Jetta sports, and to my surprise the corners handling was not as good as the old VW Jetta TSI.

 

I bought my Honda at the same time as my colleague bought his GTI in 2008. For the last 3 yrs, he has claimed 1 pair of shock absorber and an A/C compressor from VW all under warranty. At the end of 3rd yr, he decided to switch back to Jap. At the point when he hand over his GTI, his mileage is only 50K plus while my car already over 80K and i didn't claim anything at all from KM. Of cos driving a GTI is shiok, gear shift is smooth, DSG gearbox is shiok, performance and handling all above Jap car. Is a give and take lor. A good performance car but lack quality and reliability.

[HP_Lee]

Expensive parts is one thing. If the parts are design to last long and the amount of wear and tear problem is reasonable, ppl still can accept.

 

I think, they are earning a lot from branding. People tend to look for the brand rather than the car itself, whether is worth the price pay for.

[HP_Lee]

Maybe this explain why there is hardly any VW and Audi car made it beyond 10 yrs COE life. No ppl want to keep them as COE car.

 

But you can still see many beyond 10 year old Toyotas running around Singapore. I have come across the 15 year old plus corolla trailing me at 105km/h in highway!!! Such an old car, still able to run fast. But because of the YEN appreciated that have cause recent prices of Jappy cars expensive.

[Alexchh]

Bro u r missing the point. If the new car defect was due a windshield wiper or headlights malfunctioning or equivalent - then its perfectly acceptable to hv the parts replaced. But what im talking abt here is an ENGINE FAILURE. The car died in the middle of the road while in motion. Its like some troll has taken over. Imagine the horror my wife and 2 young toddlers felt inside the car. Do u realize how dangerous is tat?

 

All VW can promise is that the engine is fixed. When i asked if they can GUARANTEE the engine failure wont recur again and the car can be driven 'safely'... the sales manager wont answer. He said cars hv the tendency to break down and its beyond their control.

 

Wud u want to drive a car like tat, let alone hv ur wife and 2 kids in it.

 

I asked the sales manager who will be responsibled if we get into accidents when the car engine dies again. He replied tat i can call their tow service. Do u think i give a rats arsee bt getting the car towed? Im more concerned of safety and the persons inside the car.

[Ben5266]

Wah after reading some of the horror stories about your new VW, i start to appreciate my old trusty Jap car now. Although no sophisticated sensor or any high tech DSG gearbox, but still it does its job well everyday without fail. No headache about aftersales service, no advance booking of slot and crap. Just bring my own EO, drive to mechanic and service on spot. Parts easily available and most imptly it is cheap.

Honda's decision not to cut corner/quality to reduce cost... afterall is better for its brand?

 

I am still my Honda.

[Heartbreakid]

I and my friend had bought the old VW Jetta TSI year back together, before I changed to Altis(Current car). After 1.5 years, my friend's Jetta having gearbox problems and have caused him a bomb, I have sold mind too. With such of new car back then, was already giving major issues. Today, it is no longer an exclusivity car. It have become a mass market cars like Japs and korean cars.

So much for the bad, but I also have a good driving experience on my previous old VW Jetta TSI. Handling corners were much better than the jap and korean cars. So there is a trade-off with my current Altis. I have also test drive the New VW Jetta sports, and to my surprise the corners handling was not as good as the old VW Jetta TSI.

 

Well I do not own a VW, but did drop by to the showroom and have a look at the previous gen Jetta, and recently the current Jetta. From what I see, VW has seriously cut corners for this new replacement model, the quality feel is definitely not there compared to the old model as far as the interior materials is concern, in fact in doesn't feel like a continental car at all. Previous Jetta fares so much better.

Edited December 10, 2011 by Heartbreakid

[Heartbreakid]

Bro u r missing the point. If the new car defect was due a windshield wiper or headlights malfunctioning or equivalent - then its perfectly acceptable to hv the parts replaced. But what im talking abt here is an ENGINE FAILURE. The car died in the middle of the road while in motion. Its like some troll has taken over. Imagine the horror my wife and 2 young toddlers felt inside the car. Do u realize how dangerous is tat?

 

All VW can promise is that the engine is fixed. When i asked if they can GUARANTEE the engine failure wont recur again and the car can be driven 'safely'... the sales manager wont answer. He said cars hv the tendency to break down and its beyond their control.

 

Wud u want to drive a car like tat, let alone hv ur wife and 2 kids in it.

 

I asked the sales manager who will be responsibled if we get into accidents when the car engine dies again. He replied tat i can call their tow service. Do u think i give a rats arsee bt getting the car towed? Im more concerned of safety and the persons inside the car.

 

I'm sorry to hear about such issue. Indeed safety is a very high priority when such an engine can just dies of on the road like that. Threat to the passengers inside and a hazard to other road users. I thought BMW was worse of in reliability, until you mention about your encounter with CC, VW is no better. The way they advertise and the awards won really give consumers like me a false impression that VW has got great reliability...

[Sabbie]

I bought my Honda at the same time as my colleague bought his GTI in 2008. For the last 3 yrs, he has claimed 1 pair of shock absorber and an A/C compressor from VW all under warranty. At the end of 3rd yr, he decided to switch back to Jap. At the point when he hand over his GTI, his mileage is only 50K plus while my car already over 80K and i didn't claim anything at all from KM. Of cos driving a GTI is shiok, gear shift is smooth, DSG gearbox is shiok, performance and handling all above Jap car. Is a give and take lor. A good performance car but lack quality and reliability.

 

Hmm, I agree Japanese cars in general are more reliable, but are you comparing like for like? which honda model are you referring to? no way you can compare a 2.0TC car with a 2.0NA car rite? I think if VW chooses to just use the FSI engine with a convectional gearbox like in their 05 models, there will be much less problems?

[Ben5266]

Hmm, I agree Japanese cars in general are more reliable, but are you comparing like for like? which honda model are you referring to? no way you can compare a 2.0TC car with a 2.0NA car rite? I think if VW chooses to just use the FSI engine with a convectional gearbox like in their 05 models, there will be much less problems?

Less problem .. perhaps yes.

But also make them less attractive.

In a way... VW targets users who wants cut edge tech.

Jap going after conservative, who values reliability and predictability more than others.

No wrong for both strategy.

[Vblaster_w211]

It's true about the failure rate of VW 7 speed DSG gearbox. My friend's Scirocco 1.4 was sent in with gear stuck at 2. Took 2 week plus to repair, and not sure if it'll break down again.

 

It seems the 6 speed DSG used for the 2L Turbo engines are fine though.

 

Another friend gave up his beetle due to unresponsive service. Took many trips down to settle warranty issues, with parts arriving after warranty, and then with the case being pushed to new service manager who don't know the history, VW actually said it's out of warranty period and asked my friend to pay for the defective parts. In the end just sold off the car in disgust.

Edited December 10, 2011 by Vblaster_w211

[Sabbie]

Less problem .. perhaps yes.

But also make them less attractive.

In a way... VW targets users who wants cut edge tech.

Jap going after conservative, who values reliability and predictability more than others.

No wrong for both strategy.

 

Yup, there is no right or wrong, ultimately, it's caveat emptor, the buyer should have already thought of such issues before buying the car, and which's higher on his priority list....

[Sabbie]

It's true about the failure rate of VW 7 speed DSG gearbox. My friend's Scirocco 1.4 was sent in with gear stuck at 2. Took 2 week plus to repair, and not sure if it'll break down again.

 

It seems the 6 speed DSG used for the 2L Turbo engines are fine though.

 

Another friend gave up his beetle due to unresponsive service. Took many trips down to settle warranty issues, with parts arriving after warranty, and then with the case being pushed to new service manager who don't know the history, VW actually said it's out of warranty period and asked my friend to pay for the defective parts. In the end just sold off the car in disgust.

 

Yup, alot of issues with the MU for the DSG7 but if within warranty period, they will fix it for you and give you a courtesy car if I am not wrong, while the DSG6 is much better, it's also not entirely bullet proof too, there are bros who also have to fix it. However also abit heng sway la, I think there are some who has no problems with it. Anyway got 7 gears mah, just stick from 1 to 3 to 5 if 2 gears spoilts lor....lol

[Alim]

DSG transmission reliability and common problems

 

A DSG transmission is a great piece of technology but it's still relatively new compare to a manual transmission. Because of this, a factory extended warranty could cover any potential problems that won't show up until some miles and age have accumulated on the car. I would rather put aside a general emergency fund for home/auto/health repairs, but it's an option. Just carefully read what an extended warranty covers and terms because the contracts are often worded to exclude many repairs, certain "wear parts", or exclude items which don't have a strict maintenance history!

 

Below are some of the more common problems reported. If you do report a drivability or safety problem to the dealer, some will tell you to keep driving it because the part is on backorder. If the car has a drivability or safety issue, demand a loaner car or rental car and file a report with the NHTSA. Driving an unsafe or defective car is unwise and this can be a dealer trick to avoid lemon law criteria in some states.

 

Recent update: VW has extended the warranty on all DSG or S-tronic transmission for 10 years/100,000 miles, transferable to subsequent owners for 2006-2009 model years. This covers the R32, Jetta, GTI, Eos, and Audi TT and A3 and only applies to a "limited production range", whatever that means. It's unrelated to the recall mentioned below. To see if your past repair or current car is covered you have to call the VW loyalty center at 1-800-444-8982. A .pdf copy of the warranty extension for DSG transmission letter that was sent to owners is to the right.

 

DSG NHTSA investigation

 

The National highway transportation safety administration (NHTSA) recently opened an investigation on power loss and jerky power delivery of the DSG. While the number of DSG with problems is small, the problems reported which opened the investigation are serious and could result in a crash. This investigation is not limited to TDI, it's for all VW/Audi DSG. The NHTSA action number is PE09035 opened July 17, 2009 and currently covers 2008-2009 models.

 

While some DSG have a small delay in clutch engagement and power delivery from a full stop, this is considered normal and can be expected and compensated for by the driver. The more serious problems involve false neutrals for no reason, shifting into neutral by itself, and not being able to shift back into drive from neutral while at speed. These sorts of problems are not unique to DSG transmissions or VW since they can occur on any car with a defective part or faulty design. However, there are many more anecdotal problems reported than just the cases which resulted in the opening of the investigation. Ultimately, the opening of an investigation means only that there are problems reported which merit further investigation and this should currently be the only conclusion which one should draw from this action.

 

Temp sensor recall

 

On Aug 2009, VW started a recall on 2009 and 2010 DSG on the temperature sensor. Models affected are built between August and September 2009. A faulty temperature sensor can result in illuminated warning lamps in the dashboard and the transmission may shift into neutral. It appears that both sensors below are in the same assembly. This is probably responsible for some of the flashing "PRNDS shift light" incidents. Below are some descriptions of the temperature and rpm sensor.

 

 

 

 

A low battery (also check voltage regulator or alternator) can cause flashing PRND or PRNDS lights and DSG shifting problems. If you get the blinking shifter PRND PRNDS light and false neutrals (transmission shifts into neutral by itself) then you could have a bad transmission temperature sensor as mentioned above. Here is an example of a stuck neutral on a 2009 Jetta TDI and a similar problem on a 2007 Audi A3.

 

 

 

Source: My Turbo Diesel

Edited December 10, 2011 by Alim

[Sabbie]

Too bad we don't have this type of consumer protection like in the USA

[Alim]

Yalor, they extended the warranty on all DSG or S-tronic transmission for 10 years/100,000 miles in US.

 

I think they don't have it in SG.

 

In fact, guys at Skoda Lounge @ VAGSG forum have put up a petition...

 

 

#1

30-09-11, 02:35 PM

paulo

1st Service Passed!

 

Join Date: Oct 2009

Location: Tampines

Posts: 485

 

Official Petition to HA/Skoda for extension warranty on DSG

 

Hi guys,

 

I have been in contact with LTA and understand that LTA will be in contact with HA for our issues on our DSG Mechatronic and clutch Failures.

 

End objective is for Skoda to acknowledge that there is a known issue to the DSG part and for them to extend their warranty support to HA and in turn to us. HA should not be the sole party to bear faulty machines made by Skoda also.

 

I am gathering all the information in this thread and will close this on the 16th October 2011. All the bros who has problems with their cars please write down the information below less your carplate number. Once tabulated, i will submit this to LTA.

 

If there is a sizeable number of bros here with problems, i will call for a meetup to sign officially on a petition letter to Skoda. Please try to attend. This is for our cars' future.

 

During this meetup, i will discuss with the bros on some of the strategies that we can engage to have a fruitful outcome.

 

Cheers

 

Official Petition to HA/Skoda for extension warranty on DSG